Page 2 of 2 FirstFirst 12
Results 21 to 30 of 30
  1. #21
    bryanz is offline New Member
    Join Date
    June 2021
    Posts
    5
    Thanks
    0
    Thanked 2 Times in 2 Posts

    Default

    I just saw this:

    "Dear Partner

    We have identified some data issues affecting NDC numbers with Rizk, Rizk.es, Rizk.hr, Thrills, Kaboo, Guts and GutsXpress in May 2021. We are currently reloading this data to ensure your stats reflect correctly.

    Unfortunately this fix has also caused us to fall behind on data for the other brands in June 2021. The latter is also being reloaded and should be available for you at 17:00 CEST on the 8th of June 2021.

    Apologies for the inconvenience."


    Does this mean that all stats from May are also incorrect? How do we know that they are correct after the reload?

  2. #22
    betssongroupaff is offline Non-sponsor Affiliate Program
    Join Date
    August 2019
    Posts
    39
    Thanks
    0
    Thanked 9 Times in 7 Posts

    Default NDC Number issue

    Quote Originally Posted by bryanz View Post
    I just saw this:



    Does this mean that all stats from May are also incorrect? How do we know that they are correct after the reload?
    Good Morning,

    The NDC Numbers are only an issue when it comes to the following brands: Rizk, Rizk.es, Rizk.hr, Thrills, Kaboo, Guts and GutsXpress in May 2021.

    Therefore, we are referring to the month of May which has just been closed.
    Unfortunately this fix has also caused us to fall behind on data for the other brands in June 2021. The latter is also being reloaded and should be available for you at 17:00 CEST on the 8th of June 2021.

    Apologies for any mishaps.

    Note: Everytime there is a mishap, we are communicating this via your homepage on your account.

    We thank you,
    BGA Customer Service Team.

  3. #23
    betssongroupaff is offline Non-sponsor Affiliate Program
    Join Date
    August 2019
    Posts
    39
    Thanks
    0
    Thanked 9 Times in 7 Posts

    Default

    Good Morning,

    The NDC Numbers are only an issue when it comes to the following brands: Rizk, Rizk.es, Rizk.hr, Thrills, Kaboo, Guts and GutsXpress in May 2021.

    Therefore, we are referring to the month of May which has just been closed.
    Unfortunately this fix has also caused us to fall behind on data for the other brands in June 2021. The latter is also being reloaded and should be available for you at 17:00 CEST on the 8th of June 2021.

    Apologies for any mishaps.

    Note: Everytime there is a mishap, we are communicating this via your homepage on your account.

    We thank you,
    BGA Customer Service Team.

  4. #24
    affy's Avatar
    affy is offline Private Member
    Join Date
    April 2011
    Location
    Sometimes I wish the moon
    Posts
    329
    Thanks
    0
    Thanked 321 Times in 163 Posts

    Default

    Quote Originally Posted by bryanz View Post
    ...i notice this kind of problems regularly with Betsson affiliate program...
    It's an absolute shocker to see how many times the Betsson Group Affiliates Team failes to do their work correct.

    A brand of this size, years of expertise in the industry and with licenses in many countries should be ashamed of themselves!


    (and please do not come with any lousy excuses of mu[tiple brands and/or multiple platforms as you can not get the stats for one single brand right for three months in a row!)

  5. The Following 2 Users Say Thank You to affy For This Useful Post:

    drifter8 (9 June 2021), gm2891 (8 June 2021)

  6. #25
    betssongroupaff is offline Non-sponsor Affiliate Program
    Join Date
    August 2019
    Posts
    39
    Thanks
    0
    Thanked 9 Times in 7 Posts

    Default

    Thank you for your message.
    Unfortunately we experience technical errors like every other platform.
    We are always keeping our partners up to date, via the pop up message in the Myaffiliates account.
    Clear transparency from that point of view.
    If you wish to take up anything offline, kindly reach out to us via support{at}betssongroupaffiliates{dot}com.

    thank you,
    BGA

  7. #26
    affy's Avatar
    affy is offline Private Member
    Join Date
    April 2011
    Location
    Sometimes I wish the moon
    Posts
    329
    Thanks
    0
    Thanked 321 Times in 163 Posts

    Default

    Quote Originally Posted by betssongroupaff View Post
    ...Unfortunately we experience technical errors like every other platform...
    There is NO other platform (of your size and reputation) that has -what you call- technical errors on the frequency as yours... This is a never ending story ongoing for years...

    Besides that "ah others have it as well" is probably the lamest, cheapest excuse an AAA+-brand (Yes I do consider Betsson a TOPNOTCH performing brand) could use....

  8. The Following User Says Thank You to affy For This Useful Post:

    drifter8 (9 June 2021)

  9. #27
    bryanz is offline New Member
    Join Date
    June 2021
    Posts
    5
    Thanks
    0
    Thanked 2 Times in 2 Posts

    Default

    New message:

    "The May data reload is complete and we are now working on the data for June which should be finalised by EOB today 8th of June 2021."

    BUT, if the NDC numbers appear correctly now, "first deposit" count is still empty. How do we know that the revenue from those NDCs is even being recorded?
    Last edited by bryanz; 8 June 2021 at 5:07 am.

  10. The Following User Says Thank You to bryanz For This Useful Post:

    gm2891 (8 June 2021)

  11. #28
    betssongroupaff is offline Non-sponsor Affiliate Program
    Join Date
    August 2019
    Posts
    39
    Thanks
    0
    Thanked 9 Times in 7 Posts

    Default

    Quote Originally Posted by bryanz View Post
    New message:

    "The May data reload is complete and we are now working on the data for June which should be finalised by EOB today 8th of June 2021."

    BUT, if the NDC numbers appear correctly now, "first deposit" count is still empty. How do we know that the revenue from those NDCs is even being recorded?
    Hi,

    Just for clarification, we only reloaded the NDC operations for the zecure brands, as those are the operations that affect CPAs.
    First Deposit has not been updated since CPA uses Deposits not First Deposits.

    Should you have any queries, best to contact us directly via email or via skype.

    Thank you,
    BGA support.

  12. #29
    drifter8's Avatar
    drifter8 is online now Private Member
    Join Date
    March 2017
    Location
    Bulgaria
    Posts
    1,089
    Blog Entries
    1
    Thanks
    2,134
    Thanked 556 Times in 427 Posts

    Default

    I have stopped working with Betsson Aff. Program long ago and I do not regret my choice.

    My Affiliates is amazing software , but Betsson guys are "digging" there and doing the mess, as @Affy said very constantly.

    Has anyone experienced such things with bet365 , 1xbet or other programs which are loyal to their partners?

    It is a shame AAAA + brand to make and do such mess on a regular basis...
    Seven times fall, eight times stand.

  13. #30
    Jambo is offline Private Member
    Join Date
    January 2013
    Posts
    634
    Thanks
    4
    Thanked 207 Times in 142 Posts

    Default

    Quote Originally Posted by drifter8 View Post
    I have stopped working with Betsson Aff. Program long ago and I do not regret my choice.
    They are not so bad They have sometimes stats issues but in general nothing bad to say.
    https://www.yourpokerdream.com/

    - Contact us if you are looking for fantastic Sub-Affiliate Deals at GGPoker/Natural8/iPoker/Unibet or the WPN Network-

Page 2 of 2 FirstFirst 12

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •