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  1. #1
    oyropa is offline Public Member
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    Default Casino Tropez , Europa Casino , links not working !!!

    Yesterday i saw that links from Casino Tropez are not working suddenly.....

    And today also the links from Europ Casino not working.......

    Anyone else have the same Problem ?

  2. #2
    F-L-C is offline Private Member
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    I have had this problem multiple times with Europartners!... If you are referring to links not tracking anymore

  3. #3
    GFPC is offline Private Member
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    As far as i know - this has been going on 5 years.. LOL

  4. #4
    EP Relations is offline Sponsor Affiliate Program
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    Hi Oyropa,

    We have checked your stats and from our side everything looks to be working. You have had sign-ups for the past 5 months, including this month. If you want to send us examples of the links you feel are not tracking please do so and we will investigate this further.

    FLC, I can look into any problems that you might be having as well.

    Best,
    Robin
    The Euro Partners Team

  5. #5
    universal4's Avatar
    universal4 is offline Forum Administrator
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    Campaign tracking hasn't worked since you left the std Playtech system....even with new links.....



    Rick
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  6. #6
    GFPC is offline Private Member
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    Well let me show you some history. I just took screen shots of the LAST 100 posts in the Europartners thread.

    I counted all the issues i could find in the last 100 posts over the course of 2 years. I could of went over the last few hundred posts over 4 5 years but figured 2 years was good enough for people to see a trend and whats going on here.

    Of 100 threads here for this Platinum Sponsor of GPWA.

    Payment concerns - 32 threads started with payment issues.

    Tracking Issues - 34 threads about tracking issues.

    Communication concerns - mixed in about 10-15 maybe a few more.

    Essentially about 80% of the posts over the last 2 years here at GPWA have all been about concerns over Payments, Tracking or communication issues.

    I have never ever scene anything like it from any other Platinum Sponsor here at GPWA.

    Europartners has over 2 years of this type of history with a 80% rate of negative postings.

    You be the judge what this all means...

    Here are the attachments for the last 2 years with 100 posts!!

    Attachment 2577Attachment 2578Attachment 2579Attachment 2580Attachment 2581
    Attached Images Attached Images      
    Last edited by GFPC; 14 May 2012 at 2:15 pm.

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  8. #7
    theGman is offline Public Member
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    Default Europartners

    Oyropa - the question that has been bugging me since i have seen this latest thread is why do you continue to promote these people ?

    You have complained about them multiple times and every time webmasters on the board tell you to cut your losses and move on from them.

    Every time there is a complaint re them - their PR person comes on board and does some fire fighting ( how many times have we heard - Ive forwarded your email to your affiliate manager )

    Mate there are a load of Playtechs that are worth your time

    Bet365
    Betfred
    William Hill ( did i say that
    Wager junction
    Focal Click

    Dont waste your time with these people. They dont care about webmasters and they dont care about marketing partners.

    As hard as it is to bite the bullet sometimes - bite it and move on mate.

  9. #8
    dav
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    Default Webmaster Queries

    Hi All,
    I would formally like to introduce myself, Davin Jacobson, Head Of Affiliation at Europartners. Following the changeover in 2009 it was evident that there were bugs in the new system. Since then all the bugs were fixed and all is in working order. Regarding payment issues, please note any queries or questions regarding affiliates payments are attended to immediately. Europartners was purchased by Playtech who are a publicly listed company on the London stock exchange. The takeover went through in June, 2011.
    We run a professional and legitimate business. Furthermore our affiliates who are currently active and sending traffic across all verticals are very satisfied with Europartners.
    GFPC, regarding your most recent post please note all historical issues or queries were dealt with individually. It concerns me that you continue to post negatively about us.
    I am more than happy to talk to you personally, please feel free to send me a PM with your phone number and we can discuss all your issues.
    Warmest Regards, Davin Jacobson.

  10. #9
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    Sorry but the bugs were NOT fixed.

    Campaign tracking still does not work, I have tried a handful of the new links and since they do not track clicks with campaigns I gave up replacing Europartner links with Europartner links.

    The saga of the stats issues are VERY well docommented HERE at the GPWA and it was pretty clear you decided working those issues out was not gonna happen even though I personally (as well as a few others) spent a great deal of time trying to help make that happen....the whold time while I was being told by my peers to just drop you.

    Although I still do have EP properties up myself, since the campaign tracking does not work properly it would be much more difficult to tweak conversions, and they would never qualify for my most prime spots on sites since I reserve those spots for properties that have proper campaign tracking and they are never on my list of highly recommended programs for newer or smaller affiliates to join.

    Rick
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  11. #10
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    Hello community,

    check your stats for players who got a consolation bonus.
    Normally a consolation bonus without deposit does not have a negative impact to your earnings.



    Weird or What?

    Defense

  12. #11
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    gok
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    Davin,

    Just go true the complains and earnings issues of the past 3 jears,
    I am shure you have work to do, at least for the coming 2 jears.



    Quote Originally Posted by dav View Post
    Hi All,
    I would formally like to introduce myself, Davin Jacobson, Head Of Affiliation at Europartners. Following the changeover in 2009 it was evident that there were bugs in the new system. Since then all the bugs were fixed and all is in working order. Regarding payment issues, please note any queries or questions regarding affiliates payments are attended to immediately. Europartners was purchased by Playtech who are a publicly listed company on the London stock exchange. The takeover went through in June, 2011.
    We run a professional and legitimate business. Furthermore our affiliates who are currently active and sending traffic across all verticals are very satisfied with Europartners.
    GFPC, regarding your most recent post please note all historical issues or queries were dealt with individually. It concerns me that you continue to post negatively about us.
    I am more than happy to talk to you personally, please feel free to send me a PM with your phone number and we can discuss all your issues.
    Warmest Regards, Davin Jacobson.
    Progressive Jackpot Games Microgaming: Live Jackpot Network - UK Online Casino: UK choice - Play Online Casino

  13. #12
    GFPC is offline Private Member
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    Quote Originally Posted by dav View Post
    GFPC, regarding your most recent post please note all historical issues or queries were dealt with individually. It concerns me that you continue to post negatively about us.
    Hi Davin, its a pleasure to virtually meet you. I can understand your position and view towards my posts - but I assure you everything I have stated is factual with ample backup as you can see from my postings. Rather then think of my posts as NEGATIVE mate - think of them as a learning experience on what YOU can do to better your companies reputation.

    I along with several other webmasters have been educating affiliates (new and old) for years now on the potential issues they may face when dealing with your operation. Its sad but true - some affiliates do not research and depend on us to really help them out.

    Over the course of several years I have scene so many affiliates get harmed in their dealings with Europartners and as i said go back several years just here alone and educate yourself mate, and you will begin to see pattern of abuse that has been in your organization for a long time.

    Prove me wrong - Clean up Europartners and lets see that 80% NEGATIVE posting rate turn into an 80% positive rate. I for one would love to see Europartners become a well established trusted brand in the industry, but as of now i am sorry to say - I would never ever recommend or counsel anyone to ever work with such a group as yours.

    With that said - I feel its my obligation as a GPWA member to continue to educate affiliates about the historical nature of Europartners - as they say "History Repeats Itself" - you are not the first person to come and claim issues are solved and everything will move smoothly.

    Marc tried this for months and months and some others before him - I do not buy it sorry! But I welcome you to pull your program together and get it to a level of honesty and integrity which many other Platinum Sponsors share here. Just because you pay GPWA BIG dollars to be listed as a Platinum sponsor does not give you a pass!

    Good luck to you sir

  14. #13
    dav
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    Default

    Hi All,
    Universal, thank you for your reply. I find it very difficult to understand the issues you're experiencing with tracking links. Please send me your website(s) with our brands you're advertising. I will check all of our links on your site(s) and advise you accordingly.
    GFPC, thank you for your reply. I appreciate your feedback, please note all issues that were raised by you have been rectified as I mentioned earlier. As the head of affiliation at europartners I have taken it upon myself to ensure that the program operates at the highest level and I will continue to so. As mentioned on my previous post please feel free to discuss your personal issues from the past.
    Many Thanks, Davin.

  15. #14
    GFPC is offline Private Member
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    Cheers and best of luck with your endeavors.

  16. #15
    theGman is offline Public Member
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    Default Europartners

    Europartners was purchased by Playtech who are a publicly listed company on the London stock exchange.
    Yes Playtech are on the AIM market and wanting to make teh FTSE 250 .
    It seems to me that Playtech are more concerned re shareholder and share value than they are re marketing partners.

    Would you care to comment on what this comment means

    I have taken it upon myself to ensure that the program operates at the highest level and I will continue to so
    The highest level at Eurpartners to me simply does not mean much.

    The program lacks transparency an example iof that is staff at EP change reporting columns at will and everyone is subject to links that stop working and payment issues etc .

    Most decent programs are able to show you payments that were made - can Europartners ?

    Marc was an excellent chap who tried his utmost to change the mindset at that place. Ultimately it was a loosing battle for him.

    My personal perception of Europartners is that they dont care about medium and small affiliates and happily resort to dubious tactics whilst keeping bigger affiliates happy.

    How else do you explain so many complaints - historical and current . Having a PR person who comes on here and redirects complaints simply does not cut any ice anymore , i think the majority of us have worked out what Europartners does , and if not - ignore the warning signs webmasters at your peril .

    Make some real changes that will benefit the program and webmasters would welcome that , you have the resources to do this - you are after all owned by the biggest gambling software provider .

    Perhaps though this is not Playtechs priority and concern - perhaps Share value is.

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  18. #16
    GFPC is offline Private Member
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    Bravo!!! Gman well said ..

    I just took a look at the February issue of GPWA on the last page - inside cover. Here is what it says..

    "we can't thank you enough!"

    "As we celebrate 10 years, the Euro Partners team extends our gratitude to the 70,000 international affiliate members who helped us get here. Our success is yours."

    Remember that -- Its affiliates who got you to where you are today. That is critically important. I would suggest while its great to spend thousands of dollars on advertising each year and to be Platinum Sponsors here at GPWA and have full page ads like this in the magazine - also realize were not naive - we see the bottom line - many of us do who are outspoken and many behind the scenes.

    You may be immune to the GPWA taking action against some of the things you have historically done (BWIN was less fortunate) but you never know what can happen tomorrow, next week or even next month. Karma eventually catches up.

  19. #17
    universal4's Avatar
    universal4 is offline Forum Administrator
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    I think if Playtech truly understood that their value would improve more by having more of their partners being held in higher respect by the affiliate community, then maybe they might apply more pressure to get these fences mended.

    Rick
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  20. #18
    dav
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    Default

    Hi All,
    It's unfortunate that you feel this way. Affiliates can choose who they wish to work with. As mentioned previously it is our goal to accommodate and satisfy all of our affiliates on all levels. All issues that have been raised by you in the past were rectified. The past is the past, let's move on.
    Regards.

  21. #19
    GFPC is offline Private Member
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    Hey Dav,

    I think many affiliates like to do research and the past of any organization can certainly tell you allot about its present. So in this respect I find it of great importance to continue to educate all new affiliates and existing (those that care to read or listen) about what Europartners has done to hurt the affiliate community. I certainly will continue - full steam ahead as I have always done and will continue to do.

    Best regards

  22. #20
    theGman is offline Public Member
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    Default Europartners

    Dav

    Yes the past is the past , but Europartners have not left the past behind , the programs past is still present in their right here and now .

    Why can you not tell me how many payments have been sent to me ?
    Why are my payment areas blocked out
    Why is it possible for you to remove reporting columns from my stats
    Why does your program have so many bugs in it as pointed out to you - with no response re this to yourself

    The past is not relevant - what is relevant are the constant issues surrounding the program be it payments or tracking issues.

    I choose not to promote Europartners as there are quality alternatives. Programs that dont pay lip service to the term " partner "

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