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  1. #1
    silviohpf is offline New Member
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    Default casinopartners365 CPA issue - (RESOLVED)

    Hi everyone,

    I would like to report and let everyone know that casinopartners365 ( TriompheCasino and CasinoBlu brands) is a big scam and they don't pay earnings and I honestly recommend all affiliates to avoid this!

    So here is my story:

    After being contacted by several affiliate managers from casinopartners365 trying to convince me to send them traffic with huge CPAs deals, i have researched the internet and seen some other affiliates complaining or not recommending this casino, i have refused them all. Until Vadim, ex. europartners affiliate manager contacted and said he's the new affiliate director of the program and asked me to promote his new brands. I told him that I have heard bad rumors about their affiliate casino program, but he said come on you know me for so long time and guaranteed me there is no problem with payments and what i hard is nothing true and offered to give me a very decent CPA deal. So I decided to give it a try but same time i remained retained and sent only to a small part of my players database to check if he pays on time etc. After converting first FTD and asked him to pay ... he told me that player looks like fraud. I asked why does he is saying that and requested a prove and player email to check along my database and my mailing software statistics. Of course, he was just pretending to be fraud and not gave me any good reason so I decided to stop sending mailers for him. Also researched on google and seen there was another affiliate complaint where affiliate was accused without proves that he bringed fraud players. After a while he said to send him more traffic to convince him my traffic is quality because he would pay. He sent me the first CPA payment, so I decided to send him another mailer to a small part of my players database but same time paying big attention to his affiliate software backend statistics and my mailer statistics. After 5 players registered, and 2 of players deposited, first player triggered the CPA than the second one going on revenue share. I signed up on Skype and seen there he said he moved me on a revenue share plan. I asked why and he said he will check the traffic quality and if is all fine he will move players back on CPA. This gave me another feeling that there's something weird and i stopped immediately to bring him anymore traffic and I asked him to pay me the player that triggered the CPA. He said no and that there was a "system delay" changing players on a revenue share even first player triggered the CPA and on the account balance i had the CPA amount to be paid. Both players had multiple deposits of 190$ but for him this was not decent, probably if one of player deposited 10k$ he would paid me happy the players on CPA.
    I finally knew he played with me and paid me first CPA comission just to bluff me to send him more traffic.

    Overall, I see I can't login to my affiliate account, but this only strengthen the accusations I bring here. And guess what, I was smart enough to take screenshots on the account before if this was the point to close my account. If requested, admin please PM me to send screenshots and skype conversations proves.

  2. #2
    celena's Avatar
    celena is offline Private Member
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    Hello,

    I have a deal to Revshare, I have always been paid.

    There are always problems with the CPA.

  3. #3
    silviohpf is offline New Member
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    Quote Originally Posted by celena View Post
    Hello,

    I have a deal to Revshare, I have always been paid.

    There are always problems with the CPA.

    Celena, do you see any sense in your reply here? Because honestly, what you say is like they stolen my money from my credit card and not from my pocket. As long I had a deal on CPA and I sent them the players, they had to pay. And there is no doubts they are thieves, just do a research on internet and see many affiliates not recommending them. Also players complaints they have no winnings, all the money dissapear... I'm wondering what kind of players and what money you make there if they don't give absolutely no winnings, every spin are money gone.
    I will not be surprised soon when they will refuse to pay and your winnings to come here and say you're right.
    And beside all this, they were the ones buzzing me and offering me high CPAs just to send them traffic.. and this says all
    Last edited by silviohpf; 2 August 2016 at 4:01 pm.

  4. #4
    universal4's Avatar
    universal4 is offline Forum Administrator
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    Well if they were decent players you would likely end up making MORE money in the long term on revshare then you would on CPA.

    I do agree they should pay you CPA for the original agreement, but by switching you to revshare in the end you should end up earning more.

    You said that you had two players that had made multiple deposits of $190 each, so it sounds as though you have reasonably generated at least $760 (or more) in net win. (2 x $190 x 2 = $760)

    I have seen a few very recent reports of slow pay/no pay with this group though, so you should keep an eye on them.

    Do not fault Celena for mentioning that CPA often has many more complaints than revshare as this is in fact the case.

    If you felt you were being treated unfairly the first time around, I agree you should have been paid the CPA and the deal should have been canceled and you should not have done the second mailing.

    Rick
    Universal4

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  6. #5
    silviohpf is offline New Member
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    Rick, both players did that deposit amount not each. And this have no importance, a company who switch you from CPA to revenue share when they see the players deposited above the CPA we agreed are not meant to be serious and something else than thieves. What if those players deposited a big amount over the CPA winnings? Then you know the answer.
    And on the balance there's one player on CPA and the one which he switched on rev. share. I arleady told him to pay me the CPA on the account balance and the other player to be on revenue share but he refused! Don't also mention he buzzed me everyday after first round to send him new traffic because he was fair and made my payment...

  7. #6
    universal4's Avatar
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    Sorry, I was going by what you said
    Both players had multiple deposits of 190$
    and assuming both players had multiple deposits of $190.

    If the terms stated previously that they had a right to change your plan to Revshare, there really is nothing that could be done for that, if you are set on always making CA deals you should watch for that.

    If they were not happy with the first round of players sent,
    After converting first FTD and asked him to pay ... he told me that player looks like fraud.
    That is when you should have either come to an agreement on the CPA or you should have pulled the plug and not done the second mailing, unless he made the payment on the first player and you came top a more suitable agreement before continuing.

    This is something we have seen for YEARS and YEARS here and the reason it is mentioned so much almost ALWAYS the disputes arise over these situations that are tied in to CPA agreements, and based upon the operator feeling that the player value or volume is too low for the amount of CPA they agreed to.

    I agree they should likely pay the CPA on the first player, but if there is claim of fraud, that will be difficult to combat.

    Rick
    Universal4

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    silviohpf is offline New Member
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    Hi Rick,

    Just do a research around. I'm not the only one complaining about it. There are other several complaints about them trying to find stupid reasons like fraudulent players and many others just to don't pay. And yes it's in company policy to end the deal or switch it to revenue share BUT not after player was CPA triggered. Let's not confuse the things and find excuses for this non ethic practices.
    I asked them to pay what's on my affiliate account balance and he's refusing.
    And you'll hear much more bad rumours of this casino if all who got screwed up will come here.

    And by the way, I said he tried to find reasons like fraud for the first CPA, than he finally paid when i asked for stronger reasons, now he need to pay other CPA winnings for the second and third player.
    Last edited by silviohpf; 2 August 2016 at 6:00 pm.

  9. #8
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    Quote Originally Posted by silviohpf View Post

    And by the way, I said he tried to find reasons like fraud for the first CPA, than he finally paid when i asked for stronger reasons, now he need to pay other CPA winnings for the second and third player.
    I agree they should pay you CPA for the original agreement, but it seems like a classic case of bait-and-switch.

  10. #9
    celena's Avatar
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    Quote Originally Posted by silviohpf View Post
    Celena, do you see any sense in your reply here?
    Hello silviohpf,

    No need to answer me like that, I just said that I was paying with Revshare.

  11. #10
    Vadim is offline Non-sponsor Affiliate Program
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    Hi to All,
    This is my response - I’m the Vadim referenced in the above post from casinopartners365
    Before everyone will reply to “casinopartners365 do not pay earnings - not recommended” I would like to share the real story.
    First of all – we have no reason whatsoever not to pay for the traffic that we receive. Additionally, Mr. Silviohpf’s account has not been blocked or restricted in any way at this time and he should have no issue to log in. We would ask him to submit a screenshot and speak to us directly if he is having technical issues to login as there is nothing on our end that should be stopping him.

    Regarding his claim of non-payment, we know that the first player that deposited through him was fraud.
    How did we come to the conclusion that the traffic he initially brought was fraud?
    We received 1 sign up and 1 deposit same day, it is possible that this is not fraud.
    This player not answering his phone, it is still possible that this is not fraud.
    This player does not have any social account linked with his email, it is still possible that this is not fraud.
    This player didn't never came back after his 1st day, it is still possible that this is not fraud.
    This player does not have any social account linked with his name, it is still possible that this is not fraud. If all of these things were separate, then it would be possible, but with all of it together, it is highly unlikely that it is not fraud.

    We informed Mr. Silviohpf that we will wait and see with this player. Our company’s Marketing Director however instructed us to pay him for this client (He got his money!) and move him to revshare. I informed Mr. Silviohpf about new rev share deal before he sent more traffic at this point.
    Mr Silviohpf brought two more players to us 20 days after first one and we did not have his revshare activated for the 2nd player and only for the 3rd. He got paid CPA for the second player due to our mistake even though we had told him he was being moved to revshare prior to this player depositing. He was also paid (revshare) for the 3rd player. So he was paid for all the players he brought in and even received more than he would have if we had switched him to revshare for the second player more quickly.

    Now the story of Mr. Silviohpf is a fabrication. He got paid, and conveniently forgot to mention that we had flagged his clients as possible fraud that we started looking into. He was switched to revshare as a result of this pending investigation. Should we find his clients to be credible, we will switch him back to CPA if he still wishes to work with us.
    After our internal fraud analyst took a look at the accounts that signed up with Mr. Silviohpf, we have found that the initial account that we spoke of above was indeed fraud. The account name and information provided relates to an individual located in the Mr. Silviohpf’s country of origin and not the UK as the information on the account indicates. Mr. Silviohpf was paid already by CPA for this depositor and we stand behind our original decision to switch him to revshare rather than CPA. Even though the 2nd and 3rd players that signed up through him were genuine; if he continues to work with us, he will remain on revshare due to this initial fraud when he started to work with us.
    Sincerely,
    Vadim
    Senior Affiliate Manager
    CasinoPartners365.com

  12. #11
    WhatxD is offline Public Member
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    Quote Originally Posted by Vadim View Post
    Regarding his claim of non-payment, we know that the first player that deposited through him was fraud.
    How did we come to the conclusion that the traffic he initially brought was fraud?
    We received 1 sign up and 1 deposit same day, it is possible that this is not fraud.
    This player not answering his phone, it is still possible that this is not fraud.
    This player does not have any social account linked with his email, it is still possible that this is not fraud.
    This player didn't never came back after his 1st day, it is still possible that this is not fraud.
    This player does not have any social account linked with his name, it is still possible that this is not fraud. If all of these things were separate, then it would be possible, but with all of it together, it is highly unlikely that it is not fraud.
    Sorry, but I need to call BS on this if it's the criteria you use for a fraud player.

    As someone who's big on privacy, I don't have any social media accounts and nor do I answer my phone to offshore/withheld/numbers I'm not familiar with.

    Perhaps this person simply didn't like your casino which is why they never came back.

    By your criteria, I would be a fraud player too.

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  14. #12
    silviohpf is offline New Member
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    Quote Originally Posted by WhatxD View Post
    Sorry, but I need to call BS on this if it's the criteria you use for a fraud player.

    As someone who's big on privacy, I don't have any social media accounts and nor do I answer my phone to offshore/withheld/numbers I'm not familiar with.

    Perhaps this person simply didn't like your casino which is why they never came back.

    By your criteria, I would be a fraud player too.
    You are right WhatXd. By his criteria any player could be a fraud player because they not used an e-mail with a social account or who did not re-deposited in a short while.

    But, let's take his phrase "The player didn't never came back after 1st day" and he also told me on Skype that player did only one deposit. But he forgot to take a deeper look on his own affiliate software. Obviously we can see player did 2 deposits, not only 1, and not in the same day but a few days after first one.

  15. #13
    silviohpf is offline New Member
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    I've not seen yet in my career a casino representant who's not coming with his point of view or trying to defense himself even he knows he's not right. You arleady lied in this thread, the first player you considered is fraud and you're saying did only one deposit or never come back, I've just attached an image from your own affiliate program where we can see that player did 2 deposits in a longer period than 1 day, but even if he wasn't doing it still not make sense to consider a player who didn't liked your casino a fraud.
    Just see reviews around many players are complaining that with every spin money are just gone no payout or very low payout at all.
    And I've sent the mailer to a UK list, and I have the residence in another country, if the player located in UK have any coincidence with my country is not my problem at all, it can happend.

    And beside all this, you was the one buzzing me to send you more traffic after 20 days because you are a "nice" person and you paid my first CPA. And I was nice enough to send another test mailer for you untill you switched the second player on revenue share and I stopped the session. As long first player registered on CPA and you admitted and here is it fine, why you are refusing to pay it ? You fast switched the third player on rev. share even it's not a business ethic, you still owe me the 2nd player registered also on CPA.

    And yesterday I wasn't able to log in to your affiliate backend, I have screenshot with it! Now yes, I can do it...obviously

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    So if your player signs up and deposits on the same day, but doesn't use his smiling Facebook profile connected email or answer the phone to some weird offshore number you class them as Fraud?

    Interesting system, do you refund the deposit and close the account also?

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  18. #15
    Vadim is offline Non-sponsor Affiliate Program
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    Mr. Silviohpf brought 1 sign up and 1 deposit. The player from UK with a Romanian name, he deposited in GBP. At the beginning of the following month Mr. Silviohpf contacted me over and over and over to know when we will issue the payment for his 1 CPA. I then explained to him that since he had 1 signup with 1 deposit, the fraud/finance team is checking for fraudulent activity. It was only after this correspondence between us that suddenly we see a second minimum deposit from the same player. Wrong phone number, new email address with no trace on search engines... so our antifraud department confirmed that this player might be fraud, but decided to pay Mr. Silviohpf FULLY for this 1 player. Yesterday payments were issued to affiliates from our end, and he was paid again fully CPA for the second player (which was out mistake as mentioned before was not moved to revshare when we we notified him) and revshare for the third. Maybe Mr. Silviohpf saw his account was still on very high CPA so he decided to send more players.
    So I don't really understand what we are talking about. Where is the issue here? We paid all in full.
    I think Mr. Silviohpf is just trying to pick a fight.
    The name of the thread is wrong. “casinopartners365 do not pay earnings - not recommended” cause we did pay, for all his players

  19. #16
    silviohpf is offline New Member
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    Quote Originally Posted by Vadim View Post
    Mr. Silviohpf brought 1 sign up and 1 deposit. The player from UK with a Romanian name, he deposited in GBP. At the beginning of the following month Mr. Silviohpf contacted me over and over and over to know when we will issue the payment for his 1 CPA. I then explained to him that since he had 1 signup with 1 deposit, the fraud/finance team is checking for fraudulent activity. It was only after this correspondence between us that suddenly we see a second minimum deposit from the same player. Wrong phone number, new email address with no trace on search engines... so our antifraud department confirmed that this player might be fraud, but decided to pay Mr. Silviohpf FULLY for this 1 player. Yesterday payments were issued to affiliates from our end, and he was paid again fully CPA for the second player (which was out mistake as mentioned before was not moved to revshare when we we notified him) and revshare for the third. Maybe Mr. Silviohpf saw his account was still on very high CPA so he decided to send more players.
    So I don't really understand what we are talking about. Where is the issue here? We paid all in full.
    I think Mr. Silviohpf is just trying to pick a fight.
    The name of the thread is wrong. “casinopartners365 do not pay earnings - not recommended” cause we did pay, for all his players
    You are accusing affiliates that are bringing fraudalent players on a totally wrong manner. After you say that player did one deposit only and never come back, now you're saying that he did a second deposit but is minimum or you're talking his name is similar with a name from other region. You said player didn't answered the phone, now you're saying the phone no. is wrong. You guys are looking for infinite ways to don't pay a CPA. Come on in your opinion every player that sign-up and don't like you're casino to stay for a longer period there is a fraud. You also said on Skype you're not gonna pay my account balance, and after coming here you paid, right?

  20. #17
    silviohpf is offline New Member
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    I can confirm I have received payment in full for one player in CPA and the other on revenue share, finally after first time I was refused and had to come here.

    Admin please close/remove the thread as my issue got finally resolved.

  21. #18
    Anthony's Avatar
    Anthony is offline Affiliate Services
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    I will mark the thread resolved.
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