For almost a year now I have not received a commission from them
Another update on that never ending story. Although I stopped working with them and din't send any new traffic ever since, I still generated revenue with my existing players. It's not a lot, but still since September there was some revenue generating almost every month. I've been trying to get in touch with them for months. After several attempts to contact their affiliate department and finance, I turned to casino customer support who after several attempts managed to get me a contact from Aleksis Vitins from earnersalliance dot com (I guess their white label provider. I've never dealt with earnersalliance before. They came out of the blue). For several weeks he kept telling me that they have issues with stats and they will resolve it soon. Sometimes he ignored my email and sometimes he got back saying all same things. Eventually I've noticed that my stats were manipulated. It was a lot less than what it should be. I made them aware of that and now since few days my account is completely suspended and no one is replying.
It is important to say, that at all times I stayed polite and factual. I gave them many opportunities to reply, but it seems like they are crooks and they are stealing affiliates commission. I have screen shots of all communications with them.
Has anyone had the same experience with them? Is anyone here still waiting for his money?
That's a shame hearing what you say Iisis...never worked with them and now you also given me a reason...
Hi lisis. I came across your post and had to share my story. I was an employee of the company you're talking about. Although I understand your frustration, believe me, a lot of people went through frustration, including me. As an employee I didn't get my salary paid and neither did my colleagues and the company was shut down. Believe me or not, but none of the staff was responsible for the payments so it's quite cruel to mention someones name and drag them through mud. Thorstein Boserup was the director of the company and he didn't care that affiliates didn't receive their payments so if anyone was responsible for affiliates and company employees not getting paid, it was him. Unfortunately he has moved on without any consequences of his actions.
universal4 (13 August 2018)
Thank you for the information.
It looks like it's back up now.
I'm relieved.