Been trying to reach those guys for 2 months. anyone has a contact there?
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Been trying to reach those guys for 2 months. anyone has a contact there?
levente.molnar[a]casumo.com
Last contact: September
Have you checked LinkedIn for contacts? There are quite a few there. In teams someone called Madeline appears, does not display contact details.
Good luck!
No reply from either one. they reply to you?
They are closing affiliate accounts without fair consideration and no communication under unfair terms which make no sense. We’ve blacklisted them due to unfair treatment and poor partner conduct.
Quote:
Dear Affiliate,
We are writing to inform you of an important development regarding your Casumo Affiliate Account.
As part of our commitment to maintaining a mutually beneficial partnership, we regularly review the activity and performance of our affiliate accounts in line with the terms and conditions of our affiliate program.
As stipulated in our official affiliate terms and conditions:
"In the event that the Affiliate fails to refer New Registering Customers during any consecutive three (3) month period, Casumo reserves the right, at its sole and absolute discretion, to (i) suspend or terminate the Affiliate account OR (ii) reduce Affiliate’s Commission rate to a flat rate of no more than 10% of Net Revenue until such time that the Affiliate introduces a total of six (6) New Customers within a six (6) month period at which point (effective upon Your referral of the sixth New Customer) Your Commission rate will revert to the standard Commission rates as set out in Clause 19 of these Terms and Conditions."
Upon recent review, it has come to our attention that your affiliate account has not referred any new customer registrations for a consecutive period of three months. In light of this, and after careful consideration, the decision has been made to close your affiliate account and cease any further commissions.
Please know that this decision was not taken lightly and is in line with our policy to ensure the vitality and effectiveness of our affiliate program.
Thank you for your understanding and for your partnership with Casumo, we highly appreciate the time and effort you have invested as a Casumo affiliate.We wish you all the best in your future endeavors!If you have any queries or questions regarding the above, please contact your Affiliate Manager directly or email us on affiliates@casumo.com.
Kind Regards,
The Affiliate Team
Have not been able to reach anyone, I gave up. All reviews are now "Not Recommended" and can been see in search result titles. All links redirect to other more friendly programs.
Too bad, we used to perform well with them.
Got my account closed as well.
If you look in google Canada I see many old dropped domains with this casino listed, reminds me of the games Buffalo use to play years ago.
No communication, no reply so far, they just dont care..
i received reply from levente but that was few weeks ago