In an activity together with the Director of SERNAC, Andrés Herrera, the Superintendent of Gaming Casinos, Vivien Villagrán, pointed out that " together with the National Consumer Service, it seems highly relevant to alert citizens about the risks they are exposed to when carrying out online bets, those that operate outside the law ”.
The foregoing, because it is an activity that violates public faith because it is carried out without transparency in the generation of results, without a responsible gaming policy and without protection for self-excluded people or children.
Along the same lines, Andrés Herrera commented that “online games of chance are not regulated in our country, being illegal in nature and, therefore, consumers who access this type of service are exposed to eventual breaches and scams, such as prizes that are not delivered or conditions offered that are not met. For this reason, the call to consumers is to self-care, not to expose themselves to contracting this type of services and, even less, to go into debt to access them .
It should be noted that in Chile, games of chance can only operate through a specific law that authorizes them, -this is the case of gambling casinos-, and that, for online games of chance, the same imperative of have prior legal authorization, being Polla, Lottery and Teletrak the only entities that can operate in this way at present.