So I was offering rakeback on UB/AP on my rakeback site..

Turns out i am only on 25% Rev share, so cannot offer 30% RB like everyone else..

I spoke to support via email and asked them if they could bump me up because I can get 30+% by going thu PAS or other networks.

They said no. fine. I asked if they could refer the matter to someone on the aff team. (I had same issue with FTP, they saw sense and bumped me up as you would expect rather than lose an Affil).

Anyway support then completely ignored me. this was a few days ago

Is this how UB treats its affiliates???? Can a UB / chipleader rep please comment?