Commission Kings Shaving/Stealing/Wrong Reporting - [ CAUGHT] Stay aware

[Niko]

For almost two months we were trying to explain to affiliate managers of Commission Kings how their reporting is wrong, but without success. They keep STEALING earnings from us, and in front of our eyes.


https://i.imgur.com/ReM3Rzo.jpeg

Every reasonable person will notice from the screenshot that something is not right. On a hybrid deal of 100$ + 40% where the player lost almost 600$ dollars, we earned a total of 86.34$. That should be fair?

This is not an isolated case, as the same is happening with all the new players we have in the last 2 months who activate the bonus.


Luckily, we caught the screenshot from the panel earlier and it showed us these stats:

https://i.imgur.com/SREKqLA.jpeg

What happened in the meantime? Well, obvious ripping.

These screenshots are from yesterday, while today, we have a new change:

https://i.imgur.com/f2qvMmm.png

Balance deducted even more, down to 52.63$.

Even when we ask them about where is the CPA, this is the answer we are getting: "in the report it wont show when the revenue is negative but it is paid out " <- No, it's not paid. We got paid only from what is shown in the report.


Whoever is working with Commission Kings, please check your accounts as it can be the same case with you.

[Sherlock]

There are weird things happening,
my AM left without saying word and when asking in CS about AM, I am getting no response.


Some cooking of numbers is happening as well, I simply do not understand the reports. Still my overall revenue is more or less stable to the past.

[MMM]

https://i.imgur.com/ReM3Rzo.jpeg

Every reasonable person will notice from the screenshot that something is not right. On a hybrid deal of 100$ + 40% where the player lost almost 600$ dollars, we earned a total of 86.34$. That should be fair?

sorry but dont understand. looking at your initial screenshot, if you are on $100+40 and now stats show 1 ftd and -$34 netgaming. then 86.34 is correct as it is 100-34*0.4.

You can ask how it is possible that the player won and yet deposited the next day, but that's in case you have only 1 ftd on that tracker.

[Sherlock]

B4 the AM left, they refunded me couple of tens of thousands on commission citing bonus abuse after we looked at numbers. There were always deposits and bonuses after huge wins, not on the tracker, but on individual player.

I am also getting incredibly high - abnormal - numbers in casino. FTDs not revenue.

I do not feel intention to steal. Just chaos. I am still naive probably.

[Vargoso]

but that's in case you have only 1 ftd on that tracker.

That screenshot is not showing the total panel, but only the total transactions and income of that particular player.

[CommissionKing Team]

Dear Niko,
I've done my best to explain everything clearly and provide all the necessary information. I've shown you how to calculate things manually, given you a full breakdown of stats and shown you they match exactly, shared the earnings of the players you asked about, and made sure your CPA displays as triggered. But it seems you're still not satisfied.
I've broken down how we figure out GGR step by step, making sure it is clear to you that GGR is wagers winnings are not such deposits - payouts as you mentioned. We've had long chats about this, and I've tried my best to be patient and clear. Our team has also given you detailed stats on player games and wins/losses.
I've done all I can to ensure you understand how everything adds up. We're open about our numbers and take our reputation seriously. But if there's still confusion, I'm not sure what else I can do, as from our end, I consider this case closed.

Kind Regards
Faby Commission Kings Affiliate Director

[wonderpunter]

B4 the AM left, they refunded me couple of tens of thousands on commission citing bonus abuse after we looked at numbers. There were always deposits and bonuses after huge wins, not on the tracker, but on individual player.

I am also getting incredibly high - abnormal - numbers in casino. FTDs not revenue.

I do not feel intention to steal. Just chaos. I am still naive probably.

Im seeing exaclty this, not players winning but commission being drained by bonuses

[Niko]

Dear Faby,


I wish what you are telling is truth. We did have long chats, for almost month and a half now, but to no avail, as every time we would come to some part where your math would fail you would just refuse to give us the answer, and tell us how you already told us everything and checked everything.

https://prnt.sc/0TvnfCBMqfw7 Here is a screenshot from casino panel, and MA panel for same players.

There you can see LOST numbers, and GGR that do not match and should represent the same thing.


In MA panel the GGR number is represented as LOST-Bonus, which creates the whole issue as you later calculate NGR as GGR-BONUS-FEES-CHARGEBACKS=NGR, so you are deducting bonus twice. That issue applies to each and every player throughout March and April.
We didn't have that issue before that, we also provided screenshots of the correctly calculated players from February, but you still refused to see the problem.


To summ it up, you are calculating our NGR as LOST-BONUS-BONUS-FEES-CHARGEBACKS=NGR and with deducting of bonuses two times we are robbed by that amount each time any player receives a bonus.


To be clear, issue is affecting ONLY the players that receive bonuses, when players are not receiving bonuses calculations are correct. But it affecting EVERY player that received a bonus in the last 2 months, leaving us with -NGR for most of new players that we brought.


I still have hope you will understand the issue, and that we can get this fixed, rather than escalating it endlessly.

Just to add to confirm it once more, and prove that issue is still here, here is the latest player that received bonus showing the exact same behavior https://prnt.sc/Oj_rTZW6ZWTO

[content]

Im seeing exaclty this, not players winning but commission being drained by bonuses

The whole reporting of bonuses and that calculation is kinda dumb when commision is just a percent of lost deposits. Their casinos do the 40x type playthrough requirement, which is nearly impossible to satisfy, typically resulting in $0 withdraw(anything above a 15x playthrough requirement is basically a scam to trick new players imo).

Instead of listing the bonus amount as an expense, would be better if they just report deposit, since they tack on casino fees to the bonus amount(I guess the do pay game providers a fraction of percent per wager, so those costs would be inflated by bonuses, if it really does work that way, but still). Would be better if their system only had fees attributed to the actual deposit amount, and basically ignored the bonus amount(for all practical purposes, so nearly never withdrawable, might as well be play money). Whatever, it is what it is, I don't see that changing.

[peja1992]

Instead of listing the bonus amount as an expense, would be better if they just report deposit, since they tack on casino fees to the bonus amount(I guess the do pay game providers a fraction of percent per wager, so those costs would be inflated by bonuses, if it really does work that way, but still). Would be better if their system only had fees attributed to the actual deposit amount, and basically ignored the bonus amount(for all practical purposes, so nearly never withdrawable, might as well be play money). Whatever, it is what it is, I don't see that changing.

True, that would be one way to go. At the moment they are halfway there, as Gross Revenue is showing only real money bets, but they are still deducting bonus amount from it, which robs the affiliates from their fair commission. They need to either stop deducting bonuses from Gross Revenue or start calculating bonus bets into Gross Revenue (as they did before). One of those two things needs to happen, because like this, even if unintentional, affiliates are being robbed.

[wonderpunter]

The whole reporting of bonuses and that calculation is kinda dumb when commision is just a percent of lost deposits. Their casinos do the 40x type playthrough requirement, which is nearly impossible to satisfy, typically resulting in $0 withdraw(anything above a 15x playthrough requirement is basically a scam to trick new players imo).

Instead of listing the bonus amount as an expense, would be better if they just report deposit, since they tack on casino fees to the bonus amount(I guess the do pay game providers a fraction of percent per wager, so those costs would be inflated by bonuses, if it really does work that way, but still). Would be better if their system only had fees attributed to the actual deposit amount, and basically ignored the bonus amount(for all practical purposes, so nearly never withdrawable, might as well be play money). Whatever, it is what it is, I don't see that changing.

These are for old players, perhaps good players I will ask the AM what's happening as it's something unique to these guys

[Sherlock]

The whole reporting of bonuses and that calculation is kinda dumb when commision is just a percent of lost deposits. Their casinos do the 40x type playthrough requirement, which is nearly impossible to satisfy, typically resulting in $0 withdraw(anything above a 15x playthrough requirement is basically a scam to trick new players imo).

Instead of listing the bonus amount as an expense, would be better if they just report deposit, since they tack on casino fees to the bonus amount(I guess the do pay game providers a fraction of percent per wager, so those costs would be inflated by bonuses, if it really does work that way, but still). Would be better if their system only had fees attributed to the actual deposit amount, and basically ignored the bonus amount(for all practical purposes, so nearly never withdrawable, might as well be play money). Whatever, it is what it is, I don't see that changing.

According to my former AM at CK, someone was abusing their binus system, so actually even 40x rollover somehow matters there.

I am not getting responses from their official email, which I was given on telegram...

[Sherlock]

no, exactly when the payday casino started to me generate at least some income in mid-XXXX, they wrote me a message that they stop with Payday casino

wtf

[Malikbhai]

no, exactly when the payday casino started to me generate at least some income in mid-XXXX, they wrote me a message that they stop with Payday casino

wtf

Like they have shut down Payday Casino?

Because that still shows in the backend affiliate panel.

[MMM]

Yes, the sent email like 2 days ago that its shutting from today.
The Am told me that its due to its being Rival.

[Malikbhai]

The Am told me that its due to its being Rival.

How do you mean? I don't get it. Like something to do with Rival Slots Provider?

[Sherlock]

Yes, it still is in affiliate software but not possible to register as a player.

I took them down 2 months ago... at the same time it started to generate some money. As the same happened with BOL before.

I do not understand the Rival thing as well. I was told the payday casino is not making them any money. Any rational opinion here is just wild conspiracy like moneylaundering; they needed traffic, the mission is accomplished, so move on. Because i really do not think my traffic could ever generate the signups and FTDs. But it is too wild ofc. Whatever.

[MMM]

How do you mean? I don't get it. Like something to do with Rival Slots Provider?

Yes exactly, that it was Rival powered brand (unlike others where they have their own backend) and that doesnt work well for them