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  1. #1
    SabrinaCoins is offline Sponsor Affiliate Program
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    Exclamation Delay in September Payments

    Hi All,

    There was a slight mix up in the payments department with e-wallets this month and as a result they probably will not be received until next Monday. It's the first month we have really been processing affiliate payments through these methods and I think there was some confusion as to who's responsibility it was.

    Check's and wires are on schedule and should be received by early next week as well.

    Sorry for any inconvenience. If you have any questions or concerns regarding this, please feel free to contact me.

    Cheers,

    Sabrina

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    casinocrush (15 October 2009)

  3. #2
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    boczom1 is offline Private Member
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    As we've been emailing back and forth for months now. I'm still waiting on September's payment.

    Maybe i'll get a quicker reply on here.

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    AK (17 December 2009)

  5. #3
    SabrinaCoins is offline Sponsor Affiliate Program
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  6. #4
    AK's Avatar
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    Quote Originally Posted by boczor1 View Post
    As we've been emailing back and forth for months now. I'm still waiting on September's payment.

    Maybe i'll get a quicker reply on here.
    Have You received Octobers yet?



    Hopefully just a big mistake and they get back on track

  7. #5
    boczom1's Avatar
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    Quote Originally Posted by AK View Post
    Have You received Octobers yet?



    Hopefully just a big mistake and they get back on track
    You mean September's... and no, i'm still getting the run around.

    They usually reply back to me like once a month..

    no wonder their not Gold status here.

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    AK (21 December 2009)

  9. #6
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    Hi Sabrina,

    When can I expect to receive the check for November's commission? It's now the 21st December so wondered on which date they normally arrive as I usually receive wires from you guys.

    Thanks.

  10. #7
    SabrinaCoins is offline Sponsor Affiliate Program
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    Default bc4u check

    Hi bc4u,

    I am PMing you with your FedEx tracking id.

    Apparently, they tried delivering yesterday but no one was home. They will try again today.

    Cheers!

    Sabrina

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    bc4u (21 December 2009)

  12. #8
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    Thanks Sabrina,

    Much appreciated.

    I'll chase up on this as I'm at work for long hours and am not going to be home again tomorrow!

    Regards,

    BC4U.

    Quote Originally Posted by SabrinaCoins View Post
    Hi bc4u,

    I am PMing you with your FedEx tracking id.

    Apparently, they tried delivering yesterday but no one was home. They will try again today.

    Cheers!

    Sabrina

  13. #9
    fccash is offline Public Member
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    Sabrina
    Can you check on my account as well - No payment has been recieved for Nov. comission due - I've sent a PM with details - affiliate account - cat555

    Thanks

  14. #10
    SabrinaCoins is offline Sponsor Affiliate Program
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    Default fccash

    Hi Cat,

    Just sent you a PM.

    Cheers!
    Sabrina

  15. #11
    fccash is offline Public Member
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    Thanks Sabrina

  16. #12
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    Quote Originally Posted by boczor1 View Post
    You mean September's... and no, i'm still getting the run around.

    They usually reply back to me like once a month..

    no wonder their not Gold status here.
    Well lets hope they get it to You!!

    They have always paid me fast with affiliatespeedpay now that this isn't an option I'm very concerned. I have been told a check takes like 21 days after the beginning of the month to get to my address via Fedex..

    most organizations can have you a fedex check within 3 business days so this is not looking good however I give them benefit of doubt until I experience it myself.

  17. #13
    SabrinaCoins is offline Sponsor Affiliate Program
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    Default Payment Concerns

    Hi Guys,

    September 09 we had made some banking changes and some of our wires got messed up. It was a unique month of payment-issues. Since then affiliates (including boczor) have received their Oct and Nov commissions just fine. So for the unfortunate few whose wires were lost in transit or returned, Quicktender payments have been issued.

    The few lost wires from September have no connection with program-status on GPWA - that is based on how much a program pays every quarter.

    AK, your signature reads "Casino Coins - pending" leading people to believe that you are currently owed commissions from us which is not the case. When Dec 09 closes, a check will be processed and issued to you. Does it take 21 days for a FedEx check? No. Payments are processed within the first 10 business days of the month (as stated in our T&Cs). By the time the FedEx man reaches your door, it could be the 13th business day of the month or it could be sooner. Fastest payouts are e-wallets such as QT, MB, C2P or Neteller.

    Hope this mitigates concerns about payments.
    Feel free to drop me a line with any other questions.

    Happy Holidays!

    Cheers!

    Sabrina

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    AK (22 December 2009)

  19. #14
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    Hi sabrina, Fair Enough....

    I should update my signature to say "Pending Jan 1"

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