FoxyBingo Affiliate MGR

[Casinorep]

Can anyone recommend a reliable one that I can contact about my overdue commission? Thx

[IhreConsulting]

Hi Casinorep, You can try Duncan on Duncan.TerMorshuizen@bwinparty.com
We have been in contact with him this week regarding FoxyBingo, so hopefully he can also help you.
Good Luck!
Claire

[Casinorep]

Hi Casinorep, You can try Duncan on Duncan.TerMorshuizen@bwinparty.com
We have been in contact with him this week regarding FoxyBingo, so hopefully he can also help you.
Good Luck!
Claire

Thanks. I contact Duncan a few times last week with no luck. Any other affiliates anyone can recommend?

[Anthony]

Here is the contact info I have on file: Jonathan.Friedman[at]bwinparty.com, hope it helps.

[Casinorep]

Here is the contact info I have on file: Jonathan.Friedman[at]bwinparty.com, hope it helps.

Thanks Anthony but that email address bounced back. Are you sure it's the right one?

[universal4]

My contact at Bwin/Party also suggested Duncan.

Rick
Universal4

[IhreConsulting]

I will email Duncan Casinorep with this thread and hopefully he will come back to you or I with a response. I will let you know if I hear anything.

[IhreConsulting]

I just received a new contact Grace.McMillan@bwinparty.com. I have emailed her today so hopefully we will get some feedback

[-Shay-]

Gotta love how you have to go the extra mile to track down a contact to be paid by these clowns.

[ocreditor]

That's quite strange I must say, never had issues with the bwin.party brands especially when it comes to payments.

I'm not pushing Foxy Bingo but I know that all their brands (party, bwin, affclub brands, etc, ) under their umbrella connecting to the "Party Cashier" system, with every month ends all revenue payments from all brands transferred automatically to the cashier site and you can manually withdraw your commission.
Ask them about this, maybe they can connect Foxy to this system too.

I hope this helps & Good luck !

[Casinorep]

I just received a new contact Grace.McMillan@bwinparty.com. I have emailed her today so hopefully we will get some feedback

Appreciate your help Edward! Hopefully I get a response soon.

[Casinorep]

That's quite strange I must say, never had issues with the bwin.party brands especially when it comes to payments.

I'm not pushing Foxy Bingo but I know that all their brands (party, bwin, affclub brands, etc, ) under their umbrella connecting to the "Party Cashier" system, with every month ends all revenue payments from all brands transferred automatically to the cashier site and you can manually withdraw your commission.
Ask them about this, maybe they can connect Foxy to this system too.

I hope this helps & Good luck !

I got an email from their accounting team confirming that they have approved my payment at the beginning of the month. Then they went dark on me, even after numerous follow ups.

[Casinorep]

Thanks for your help guys. Received payment today!

[IhreConsulting]

Glad to of been of help Casinorep and that you finally got your payment!

Claire

[Casinorep]

Glad to of been of help Casinorep and that you finally got your payment!

Claire

Claire, I am running into this identical issue again for this month. Anyway you can lend a hand by contacting your source again? It's now the end of the month and I still haven't received the payment that they confirmed is approved without any response after numerous emails. Appreciate it.

[ocreditor]

Claire, I am running into this identical issue again for this month. Anyway you can lend a hand by contacting your source again? It's now the end of the month and I still haven't received the payment that they confirmed is approved without any response after numerous emails. Appreciate it.

Its a shame to hear, It should be automatic... did you receive your previous payment from the bwin.party cashier or directly from Foxy ?

[Casinorep]

Its a shame to hear, It should be automatic... did you receive your previous payment from the bwin.party cashier or directly from Foxy ?

I did but it was the same hassle.... manually send it their invoice (archaic way of getting paid), then a few weeks later got confirmation email that invoice is approved and will be paid in 5-7 business days. That was 15 days ago.... Since then numerous follow up emails were not answered.

Seriously, how ridiculous is it that affiliates have to manually send in invoices to request payment? Like you said, it should be automated.

[ocreditor]

It is ridiculous I agree 100%, I have the same problem with several casino affiliate programs and its just too much bureaucracy for such a simple procedure,
All over the world and IO (invoice) issued AFTER the payment is done and not before, even when you go to a store to buy something you first pay and after that you get your get your IO/Receipt...

I don't mind sending the IO if they need it but the request for this IO should be automatic AFTER payment is completed !!

I don't like these "games" these programs are playing with the payments, in most cases (actually the majority of the cases) the main reason for this clumsy procedure is to make things complicated so maybe they'll be able to avoid the payments... which is a huge shame

I always tells my partners - keep it simple and gain trust !

[universal4]

To me signing, scanning and sending an invoice back to get paid is not a big deal, as long as it is handled in a responsible fashion after that.

If they would acknowledge and then actually PAY the invoices in a reasonable time frame following the sending them in, things would be smooth.

When I go see a client, I perform the work, hand them an invoice and then expect them to pay in a resonable time frame. Asking them to pay before I invoice them, well I think that would be unreasonable.

Rick
Universal4

[Casinorep]

To me signing, scanning and sending an invoice back to get paid is not a big deal, as long as it is handled in a responsible fashion after that.

If they would acknowledge and then actually PAY the invoices in a reasonable time frame following the sending them in, things would be smooth.

When I go see a client, I perform the work, hand them an invoice and then expect them to pay in a resonable time frame. Asking them to pay before I invoice them, well I think that would be unreasonable.

Rick
Universal4

I think it is still more layers of unecessary steps burdened on affiliates, especially when most affiliate programs in this industry automate the payment process.

Hey ok, there's a minimum threshold enforced to qualify for a payout to offset processing costs.

Understandable.

But once that is met, payment should be generated automatically and swiftly. Not a signed invoice, and then wait for god knows how long in the dark to receive payments thereafter. Now that is too unreasonable.