Gambling Commission - Complaints Process
The Gambling Commission has declared that the complaints process and handling of disputes in gambling industry needs to improve. The Gambling Commission is calling on the industry to move quickly to improve dealing with complaints.
In the same article the Competition and Markets Authority announced they will be investigating claims of difficulty of players to collect their winning.
The full article can be read here: http://www.belfasttelegraph.co.uk/bu...-35578841.html