View Poll Results: How long, on average, does it take you to collect affiliate earnings?

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  • Less than 10 days

    0 0%
  • 10 to 19 days

    5 38.46%
  • 20 to 29 days

    5 38.46%
  • 30 to 39 days

    0 0%
  • 40 to 49 days

    1 7.69%
  • 50 to 59 days

    0 0%
  • 60 to 69 days

    1 7.69%
  • 70 to 79 days

    0 0%
  • 80 to 89 days

    0 0%
  • 90 days or more.

    1 7.69%
Results 1 to 14 of 14
  1. #1
    MichaelCorfman's Avatar
    MichaelCorfman is offline GPWA Executive Director
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    Question How long, on average, does it take you to collect affiliate earnings?

    Many affiliate programs pay promptly like clockwork. But payments can be delayed for a whole variety of reasons. There can be payment minimums that might take a while to reach. Or, as an affiliate, one may choose to delay payment if the fee that would be deducted for payment processing makes it a good business decision to take payments less frequently. Or there can be other both legitimate and not-so-legitimate reasons payments are delayed. Maybe you have to invoice the program before you are paid, as silly as that might seem, and you don't get around to doing that right away.

    Factoring all of these consideration, how long on average do you feel it takes you to collect payment for your affiliate earnings?

    Be sure to also share the reasons that contribute, from your perspective, to delays in your receiving payments. Is it deferral due to minimums or to waiting longer to minimize payment processing fees? Is it administrative delays on your end or on the part of affiliate programs? Is it problems with payment processors?

    Michael
    GPWA Executive Director, Casino City CEO, Friend to the Village Idiot
    Resources for Affiliates: iGamingDirectory.com, iGamingAffiliatePrograms.com, GamingMeets.com

  2. #2
    Christiaan's Avatar
    Christiaan is offline Private Member
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    From most programs I get my earnings at the end of the month. It was like this from the beginning so I'm used to it.

    Sometimes I see people complain about not getting the earnings in the first 10 days. I almost never get them that fast.

    I prefer wire transfer, maybe that is the reason it takes a bit longer.

  3. #3
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    robertmedl is offline Private Member
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    I answered 20-29 days. I'm in the US. I only get paid via checks, and that's been the case for at least the last 24 months. All (between 2 and 5) arrive by the end of the month. In the 8+ years that I've been doing this, I've learned that this is typical, and I'm OK with it.

    One of the reasons for the delay in getting paid is that the checks come from overseas. For example, one program that I work with issues checks from Singapore. I can tell from the DHL tracking that (a) they did issue the check on (or near) the 6th, and (b) it takes ~14 days to get to me.

    However, about 5% of the time, a check does not arrive by the end of the month, and at that point I contact the program -- over the phone if possible. Reasons (and excuses) vary as to the cause of the longer than normal delay, and you just need to keep at them (again, usually with phone calls) until you get paid.

  4. #4
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    TravG is offline Private Member
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    Some programs do an outstanding job getting payments out and I am even in the US. There is a handful of programs that pay like clockwork and you can be 95% sure you will be paid on time within the first 10-15 days of the month and you do not even have to follow up. Then you have the other guys...........

    The thing I do not get is how so many programs can pay so quickly and hassle free while others (and I will drop a name) like Lock take 60 days! As an affiliate I will push programs that pay quickly and on time twice as hard as others that do not. And in some cases, eventhough they converted somewhat well, I have dropped programs because there is always an excuse why there is a delay. I do not want to waste my time chasing payments when I could be doing something more constructive.

    In my mind there is absolutly no reason a program shoul dnot be able to have their affiliates paid within 30 days and I think that is even streching it. 15 days should be limit.
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  5. #5
    thebookiesoffers is offline Former Member
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    I work with loads of different firms so can be anything from a few days after the end of the month right up to 2 months which one firm has started doing. plus the odd small casino program where it will take me a while to get to the payment threshold as I dont do much casino

    At a guess though I would say by the 30th of the month 98% of payments are in

  6. #6
    universal4's Avatar
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    Robert, thanks for the share, but in all honesty, WE should not have to keep pressing anyone to get paid....but anyone that has been around the industry very long understands that part happens, we may not like it but it's reality.

    I agree UltimatePokerBonus, but the problem is that if a group (as an example) needs to be on a 45 day cycle, then they better STAY on that cycle.

    In reality I would think any group that does so likely wants the extra time with the interest, but as long as they can stay on schedule than I think this could be acceptable, as long as they also understand that some affiliates may give a group like that less exposure or no exposure since they may prefer to work with groups with better REAL WORLD payment realities.

    And if they come up with an excuse about why they can't make a payment to one person and they recommend a specific payment method, then they can not recommend that first pyment method to a different affiliate as an excuse not to pay someone different.

    Rick
    Universal4
    Last edited by universal4; 15 August 2013 at 5:48 pm. Reason: spelling

  7. #7
    -Shay- is offline Public Member
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    I voted 20-29 days. We have some programs that pay by the 5th, others on the 10th, 15th, 16th, 20th, & by the 28th. We also have one who pays "by the end of the month".

    My tolerance for delays (unless the program reaches out in advance to notify me of the delay and the nature of the delay) is now as close to ZERO as possible. If they do not pay on time and have not contacted me, then the traffic I typically send their way will go to one of their competitors. This is working out quite well so far.

    The program who "currently" irritates me are Bet365 who requires an invoice to be paid - then marks as "paid" but takes their good old time in shipping the funds to the bank account (mind you, I'm marked as paid). This is why they do not get more than a slight reference exposure on our sites. Until they invest in fixing that little glitch, they won't get much more out of me than that.

    Logistically, my company is set up in the UK (I'm in the US), so there's very little reason that payments should be delayed for any reason. If there is a reason, I expect to know BEFORE the money is past due to arrive.

    Also worthy of note (VERY interesting), my partner and I were reviewing a white label contract recently. In that contract, it states that if either party (skin or network) owes one or the other money at the end of the month, the money must be shipped by the xx day of the month. In the event money has not exchanged hands by said date, interest amounting to base rate + 2% is added to the balance due. This policy SHOULD transfer to affiliates in my ever so humble opinion.

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  9. #8
    thebookiesoffers is offline Former Member
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    Quote Originally Posted by -Shay- View Post
    Logistically, my company is set up in the UK (I'm in the US)
    Out of interest are you a Yank or an ex-pat now living in America?

    Any problems having a UK company when you are based elsewhere? Is it straight to a UK bank as well?

  10. #9
    -Shay- is offline Public Member
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    Quote Originally Posted by thebookiesoffers View Post
    Out of interest are you a Yank or an ex-pat now living in America?

    Any problems having a UK company when you are based elsewhere? Is it straight to a UK bank as well?
    Answered via PM.

  11. #10
    MichaelCorfman's Avatar
    MichaelCorfman is offline GPWA Executive Director
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    Quote Originally Posted by thebookiesoffers View Post
    Any problems having a UK company when you are based elsewhere? Is it straight to a UK bank as well?
    It is very easy, as a US resident, to establish a company in the UK. As a US resident I've formed a couple UK limited companies, the most recent being less than six months ago. There are plenty of businesses who will help in the process. The one I've used is called coddan (their website is www.ukincorp.co.uk). Their basic all-inclusive fee for someone from outside the UK to setup a UK limited company is currently £119.49. While my experience with them was very positive, I still paid by credit card so that if there were any issues with their not performing as advertised, I could dispute the charge (since, as with most such companies, there were some complaints out on the web from folks that didn't feel they had not delivered what they promised).

    Opening a bank account in the UK is much more complicated. Being located in the US, I was only able to accomplish this after first forming a UK company that would open the account, then getting a formal bank introduction appointment, flying to London and visiting the bank in person as the sole director of the company, and then afterward following up with various additional documentation requests before the account opening was finally approved.

    Opening the account has proven to be a good business decision, in spite of the costs of doing so, because there were several companies that were quite delinquent in paying us due to payment difficulties that are now able to remain current. Also, by having accounts in Sterling and Euros (which is not possible with a US bank), we're now able to accept foreign currencies more efficiently. Previously our bank charged currency conversion fees that are higher than we are now able to obtain directly using a wholesale currency exchange service like OANDA.

    Michael
    GPWA Executive Director, Casino City CEO, Friend to the Village Idiot
    Resources for Affiliates: iGamingDirectory.com, iGamingAffiliatePrograms.com, GamingMeets.com

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  13. #11
    thebookiesoffers is offline Former Member
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    cheers both for your replies. I was just wondering as Im thinking of moving out the UK for a bit and wondered how easy it was to run and get paid etc. Obviously I already have an advantage as I run a limited company and have a company bank account set up so I dont have to go through all that, it wasn't the easiest setting up the bank account up here due to the industry

  14. #12
    -Shay- is offline Public Member
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    I'm happy to say that this month is the first month where all payments were received by us within the expected time frame set up in the various affiliate program terms and conditions.

    The only hickup this month was with Bet365, where they showed payment made twelve days before payment was actually received.

    Worth noting, we gave the few programs who like to slow roll us a bit of a nudge with a few reminders and for one, a threat of pulling traffic if there was another slip-up, but I guess sometimes it takes reminding people to do their job to get them to in fact do their job.

    Aside from Bet365's lack of concern for attention to detail, this has been a good month, as all programs we work with paid the proper amount on time.

    On time payments will be on my agenda of things to push for next month as well.

  15. #13
    QuasarAffiliates is offline Former AM
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    Hi All,

    I totally agree and I have posted about this previously. Quasar Affiliates are committed to paying out their affiliates between the 10th -15th of every month. That being said, we always aim to process in the shortest time possible. And just to prove this is true, I am happy to advise that August commissions have already been processed.

    Regards,
    Rebecca.

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    -Shay- (10 September 2013)

  17. #14
    slotplayer is offline Private Member
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    knock on wood, its perhaps been a couple years that I've had to chase down a payment.

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