Results 1 to 11 of 11
  1. #1
    Moonlight Cat's Avatar
    Moonlight Cat is offline Private Member
    Join Date
    November 2008
    Posts
    1,979
    Blog Entries
    1
    Thanks
    1,236
    Thanked 1,161 Times in 671 Posts

    Default Income Access, is it all OK in this month?

    Hello. I have very strange stats on my Income Access affiliate programs.
    Every month i have ~10 New Players at this programs. So, ~1 new player every 3 days.

    After 01 February i have 0 New Players. Today is 22 February, and this is very strange.
    My sites traffic and positions is absolytely the same as at previouse months.
    Maybe this is only deviation, but every day this is looking more and more strange.


    Anybody have the same problem?


    p.s. old players play as usual.

  2. #2
    -Shay- is offline Public Member
    Join Date
    November 2012
    Posts
    3,062
    Thanks
    12,211
    Thanked 3,132 Times in 1,686 Posts

    Default

    What brand are you talking about?

  3. #3
    Join Date
    December 2011
    Posts
    103
    Thanks
    3
    Thanked 53 Times in 33 Posts

    Default

    Hi Moonlight,

    Can you specify which operator you are seeing this with?

    There are obviously a myriad of reasons why this could be happening, including simply a slow month in conversions.

    Please let me know, and if you are not comfortable stating publicly, feel free to PM me.

    Cheers,
    Allan

  4. #4
    thebookiesoffers is offline Former Member
    Join Date
    November 2009
    Location
    Leicester, UK
    Posts
    3,225
    Thanks
    414
    Thanked 1,764 Times in 1,009 Posts

    Default

    Quote Originally Posted by Allan_IncomeAccess View Post
    Hi Moonlight,

    Can you specify which operator you are seeing this with?

    There are obviously a myriad of reasons why this could be happening, including simply a slow month in conversions.

    Please let me know, and if you are not comfortable stating publicly, feel free to PM me.

    Cheers,
    Allan
    you failed to explain anything about my betvictor issue

  5. The Following User Says Thank You to thebookiesoffers For This Useful Post:

    -Shay- (22 February 2016)

  6. #5
    Moonlight Cat's Avatar
    Moonlight Cat is offline Private Member
    Join Date
    November 2008
    Posts
    1,979
    Blog Entries
    1
    Thanks
    1,236
    Thanked 1,161 Times in 671 Posts

    Default

    Quote Originally Posted by Allan_IncomeAccess View Post
    There are obviously a myriad of reasons why this could be happening, including simply a slow month in conversions.
    Hello Allan.
    When i counted my new players, i checked only quick stats section. But today i try to more deep check. I started from EfBet Affiliates.


    My records, based on your quick stats reports show, that:


    at January 2016 i had 2 New Players.
    at February 2016 i had 0 New Players.


    But today i checked Account Report section and this section show me diffirent digits about New Players. Total Comission is the same. But something wrong in your system. Please, have a look:

    January 2016.
    Quick Report = 2 New Players
    Account Report = 3 New Players


    Attached Images Attached Images   
    Last edited by Moonlight Cat; 29 February 2016 at 5:04 pm.

  7. #6
    Moonlight Cat's Avatar
    Moonlight Cat is offline Private Member
    Join Date
    November 2008
    Posts
    1,979
    Blog Entries
    1
    Thanks
    1,236
    Thanked 1,161 Times in 671 Posts

    Default

    February 2016.
    Quick Report = 0 New Players
    Account Report = 1 New Players




    So, if diffirent columns on your stats don't correlate with each other, i think, that may be the reason on your side? And where is quarantee, that all another columns work normal, if we see some simple errors.
    Last edited by Moonlight Cat; 29 February 2016 at 5:09 pm.

  8. #7
    -Shay- is offline Public Member
    Join Date
    November 2012
    Posts
    3,062
    Thanks
    12,211
    Thanked 3,132 Times in 1,686 Posts

    Default

    Nuni70 won't show in the quick stats because he registered in a different time frame than "last month".

    I suspect mertol did not register in February.

    According to Income Access logic, if the player does not register in the "observed period", they will not be considered a new depositing player in the quick report. It drives me nuts as well, by the way.

  9. The Following User Says Thank You to -Shay- For This Useful Post:

    Moonlight Cat (29 February 2016)

  10. #8
    Moonlight Cat's Avatar
    Moonlight Cat is offline Private Member
    Join Date
    November 2008
    Posts
    1,979
    Blog Entries
    1
    Thanks
    1,236
    Thanked 1,161 Times in 671 Posts

    Default

    Quote Originally Posted by -Shay- View Post
    According to Income Access logic, if the player does not register in the "observed period", they will not be considered a new depositing player in the quick report. It drives me nuts as well, by the way.
    Thanks Shay, i think i understand. So if player sign-up at 29 February 23:50, and made deposit 01 March 00:05 Income Access software don't indicate this player, as February New Player, and don't indicate this player as March New Player. Am i right?

  11. The Following User Says Thank You to Moonlight Cat For This Useful Post:

    -Shay- (29 February 2016)

  12. #9
    TheGooner's Avatar
    TheGooner is offline Private Member
    Join Date
    March 2007
    Location
    New Zealand
    Posts
    4,271
    Thanks
    1,955
    Thanked 4,218 Times in 2,008 Posts

    Default

    Yes you are right.

    -----

    You can see in the first screen you posted that Nuni7o actually registered on 25 Nov 2015 and would have been considered a new player in the November report (I think).

    His first deposit is actually in January, but that doesn't make him a new AND depositing player in the January report.

    -----

    Similarly the player mertol actually registered on 31 July 2015, and did his first deposit in February 2016

    -----

    This actually does show good integrity on the property IMO. They seem keep a players details active (linked by email / address usually??) - and perhaps when the players tries to register again they are reminded of their initial account.

  13. The Following 2 Users Say Thank You to TheGooner For This Useful Post:

    -Shay- (29 February 2016), Moonlight Cat (1 March 2016)

  14. #10
    -Shay- is offline Public Member
    Join Date
    November 2012
    Posts
    3,062
    Thanks
    12,211
    Thanked 3,132 Times in 1,686 Posts

    Default

    He would not show as a new real money player in either month - unless you ran the report to include the month he/she signed up AND the month he/she deposited.

  15. The Following 2 Users Say Thank You to -Shay- For This Useful Post:

    Moonlight Cat (1 March 2016), TheGooner (29 February 2016)

  16. #11
    Join Date
    December 2011
    Posts
    103
    Thanks
    3
    Thanked 53 Times in 33 Posts

    Default

    Hi Moonlight,

    The affiliates hat have commented explained what you are seeing perfectly, and why those players do not show up as NDP's.

    If you have any other questions please let me know.

    Thanks,
    Allan

  17. The Following User Says Thank You to Allan_IncomeAccess For This Useful Post:

    Moonlight Cat (1 March 2016)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •