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  1. #1
    cb4915 is offline New Member
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    Default Inetbet won't pay winnings

    My story is I opened and account at Inetbet and deposits couple times then won about 3000 dollars. When I went to cash out I am told that my winnings will not be paid claiming I have more than one account. I found out later that my renter who had used my computer and my email to look for job had also opened an account with them. I believe that was not my false and it was unfair that I should get punished for an honest mistake. when I tried to cash out they asked me to fax all documents they did not mention anything about multiple accounts. I faxed all my documents to them and 2 days later they told me they won't pay. I did not commit any fraud or abuse bonus. I was honest and used quicktender to deposit , everything was legitimate. I believe they nitpicked and used loopholes to punish an innocent man for being naive. Also, they don't have live chat or phone so it is incredibly frustrating to deal with them. I think they must be the only one without phone or live chat.

    STAY AWAY..

  2. #2
    AussieDave's Avatar
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    Quote Originally Posted by cb4915 View Post
    My story is I opened and account at Inetbet and deposits couple times then won about 3000 dollars. When I went to cash out I am told that my winnings will not be paid claiming I have more than one account. I found out later that my renter who had used my computer and my email to look for job had also opened an account with them. I believe that was not my false and it was unfair that I should get punished for an honest mistake. when I tried to cash out they asked me to fax all documents they did not mention anything about multiple accounts. I faxed all my documents to them and 2 days later they told me they won't pay. I did not commit any fraud or abuse bonus. I was honest and used quicktender to deposit , everything was legitimate. I believe they nitpicked and used loopholes to punish an innocent man for being naive. Also, they don't have live chat or phone so it is incredibly frustrating to deal with them. I think they must be the only one without phone or live chat.
    Whilst your story is possibly true, it's also possible your making up this story about your flat mate...et al.

    What makes me suspicious is:


    • Could not find your nick (cb4915) anywhere on the net - therefore likely your using another nick - this one's just a throw away for this forum.


    • The GPWA is geared toward affiliates, not players. With plenty of forums for player issues, why you've chosen to post here raises a red flag.


    • You claim to have been shafted for $3,000 but you account of the how, why and what is very shallow.


    • If I'd have been told I wasn't getting paid $3,000 in winnings and I knew I was a legit player, I'd be posting a full account of what happened, complete with dates and email correspondences from iNetbet. However you didn't.

    Your story reads and is similar to other fabricated stories players use who have signed up at casinos with multiple accounts.

    Stating you "won about 3000", makes your story of events even less believable.
    Anyone who wins that kind of money would know exactly how much it was and would state it in their complaint...

    Your account of what transpired at iNetbet, is similar to saying "My dog ate my homework"...
    Nice try buster But I don't believe you!
    Last edited by AussieDave; 2 March 2011 at 1:42 am.
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  3. #3
    cb4915 is offline New Member
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    Whilst your story is possibly true, it's also possible your making up this story about your flat mate...et al.

    What makes me suspicious is:

    Could not find your nick (cb4915) anywhere on the net - therefore likely your using another nick - this one's just a throw away for this forum.

    I posted at many forums such as latest deposit bonus.com,nodepositforum.com,gamblinggrumbles.com, casinomeister.com , try a little harder with different search engines before you throw around that kind of accusation.

    The GPWA is geared toward affiliates, not players. With plenty of forums for player issues, why you've chosen to post here raises a red flag.

    I followed the advise from other website and yours is listed as one of the place to go too. I did not expect you to resolve this since you are not a casino mediator. I am just trying to share my experience. I was punished for not asking my renter if she has an account . She actually moved out and I emailed Inetbet her contact phone to clarify with her. I did not commit fraud or abuse their bonus whatsoever , I am just trying to share my story and you are so quick to insult people just because you assume we are all the same.

    You claim to have been shafted for $3,000 but you account of the how, why and what is very shallow.
    If I'd have been told I wasn't getting paid $3,000 in winnings and I knew I was a legit player, I'd be posting a full account of what happened, complete with dates and email correspondences from iNetbet. However you didn't.
    Your story reads and is similar to other fabricated stories players use who have signed up at casinos with multiple accounts.

    Will you help me get my winnings if I send you the emails correspondence? If not why would I risk my personal data on your forum when you seem to be stereotypical anyway? If so give me your email and I'll show you. If you need me to post it here I will if you promise you can contact them and help me resolve this.

    Stating you "won about 3000", makes your story of events even less believable.
    Anyone who wins that kind of money would know exactly how much it was and would state it in their complaint...

    Oh my lord! I won total of 3000 after playing about 8 hours I did not hit jackpot just bonus rounds and black jack.

    Your account of what transpired at iNetbet, is similar to saying "My dog ate my homework"...
    Nice try buster But I don't believe you!

    I am in awe at how ignorant people can be , you quickly judged me after you just got done telling me you need more details? You don't even know half of the story and you are sitting here telling me how I must be fabricating the story? I came here to share my story and warn people that they need to make sure to avoid my mistake and you are attacking me for that? What the hell is wrong with this world?
    but If you are the moderator/owner I hope you'll try to have a little more compassion for the sake of little guys that has no power and means to defend themself. Otherwise if this is your attitude then you might want to remove your site from those forums that provide help to casino players.

  4. #4
    Players Luck - Jamie's Avatar
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    but If you are the moderator/owner - cb4915
    No he isn't a moderator. However, Inetbet use to have a very high reputation. This has changed with time. Thats only my personal comment.

    At the end of the day there are terms which most casinos have. One account per email, IP, home address, so Inetbet do have a valid point.

    At the same time, if one of your flatmates opened an account and you didn't know, it would be totaly at Inetbet's discretion to pay the winnings or not. Do you know your flatmate, do you have ID for the casino to prove you are different people, Or did the accounts data match with Inetbet.

    Try contacting Emily the casino manager to look into this for you. Mind due when you email the manager it seems everyone from support has access to that email address as well.
    Jamie Blake
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  5. #5
    cb4915 is offline New Member
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    My renter had moved out and now live oversea. I emailed Inetbet her phone number and told them I can ask my renter to email them too but they're not responding. I am aware there are rules but there is an exception to the rules also. I emailed all documents to them that they requested and I am sure my renter can clarify to them who she is if they ever respond to that( since they only communicate through email they're not quick to respond ) My point is I did not purposely set out to scam them or fake two accounts to try to gain advantage. I simply had overlooked all the loopholes and nitpicking rules and now I am paying my price. By the way when I used there request a call back form their replies were you didn't give us satisfactory answer to last email so we won't call. At this point I know I won't see a penny from them but at least I hope someone learned from my lesson.

  6. #6
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    Rules and Regulations are here: http://www.inetbet.com/aboutus/rulesandregulations.asp

    I scanned it, and found only one reference to having more than one account. I found no instances where having more than one account per ip address, residential address, etc, was a factor.

    Here is the excerpt:

    h. Members are allowed only one active account. Winnings will only be paid to players having ONE account. If you have more than one account, all winnings will be VOID.

    While I don't have enough information to form an educated opinion on this situation, from what Iinformation we do have, it would seem to me that if your roommate will prove her separate identity, you should be able to cash out your winnings. That is providing you come clean with all other items listed on Inetbet's Rules and Regulations.

    Please read through and correct me if you find anything yourselves.

    Also, from a player's perspective, lodging a complaint here where you have the eyes and ears of hundreds of gambling affiliates, is quite a good move. It's not what these forums are intended for, but why not complain to hundreds of affiliates rather than to a small handful in player forums?
    Last edited by Fergie; 2 March 2011 at 12:30 pm.
    Janet

  7. #7
    offyourface is offline Private Member
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    My issue here is what about all the players who don't request a cashout? Are we to believe inetbet is going to contact these players and tell them merry christmas, we are returning all your deposits because we noticed there is another account from the same household. Of course they won't. They keep all this free money to themselves with no intention on paying out if a player wins. Like many gambling sites they gladly accept an endless stream of deposits from players, it's only the second a player wants to collect that they all the sudden conveniently find these correlations with addresses and use that as a scapegoat.

    Imo this is nothing but a friggin gig in this industry. Especially when you think about todays technology and how easy it is to purge new signups against existing player data. They do it with email addresses, players certainly can't signup with the same casino twice using the same email address. They get a message telling them there is already an existing account with that email address.

    So why don't they do it with ip's or matching household addresses? Why, because it's a friggin gig!!! This is very easy to implement on teh software level yet someone is making the conscious decision not to do it either by the software provider or the casinos themselves. There is a reason for that.. They don't want to lock out players right off the bat because situations like this probably account for a significant portion of their profits. The only difference here is the player won. When you think of it like that of course it's a gig. There is no denying it.

    I am all for having terms and I think players need to adhere to them. But these sort of situations are very one sided in favor of the casino. Sure they will probably offer to return this particular players deposits after the fact. But I want to know what happens to all the other players deposits who don't end up winner. I know what happens, all that money just goes into their slush fund while the casinos are at zero risk on paying out.

    Honestly this industry has thought of everything. 99% of the players lose, the casino never has a losing day, the option not to pay if online gambling is considered illegal in the players juristiction, max weekly cashouts so a player plays it back and other ambiguous terms.. and the once in a blue moon a player does win, they have about 50 excuses they can pull out of their ass not to pay. Including it was a managers decision and its final, not open for discussion.

    I mean really talk about having the stone cold nuts. All they do is play with pocket Aces, never get a bad beat but deliver them at will. Really it's a hell of a gig.

    Now I don't know the full story so I am not necessarily picking on inetbet. I personally do not like them for a couple different reasons but this isn't just them. This gig goes on every single day across our industry and it's not right.

  8. #8
    Fergie's Avatar
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    I agree.

    The casinos take the money without question. Problems only arise when players try to cash out.

    In my opinion, all formalities should be taken care of at sign-up. If photocopies of driver licenses will be needed for cashing out, for example, then they should be required at signup. I understand that these requirements would have the effect of dropping sign up numbers, but seriously (and bonus hunters aside), things are skewed in favour of casinos in this regard.

    Another excerpt from Inetbet's Rules and Regulations, with regard to cashing out:

    All cash-ins will be subject to audit before being processed. You have to provide us a copy of your proof of identity, address, copies of credit cards, an approval signed purchase history and/or other appropriate documentation when withdrawing credits. Your proof of identity must match your registered name and surname. If you fail to provide this within 4 weeks after our request, your account may be subject to lock out and winnings and/or cash-in made void. In cases of fraudulent documentation, your account will be locked and all winnings and/or cash-in will be void.

    I also see in the rules and regulations, inactive accounts may be closed at the casino's discretion, with balances 'zeroed out'.

    It is hardly fair for the casino to take ownership of player money just because the player hasn't logged in for 3 months. Isn't that stealing? The casino has player names and addresses, they ought to be closing by mailing checks to cover account balances, and offering a reason for the closure - perhaps even offering a bonus for becoming active again....
    Janet

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    offyourface is offline Private Member
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    Quote Originally Posted by Fergie View Post
    I agree.

    It is hardly fair for the casino to take ownership of player money just because the player hasn't logged in for 3 months. Isn't that stealing? The casino has player names and addresses, they ought to be closing by mailing checks to cover account balances, and offering a reason for the closure - perhaps even offering a bonus for becoming active again....
    I think that's what a classy casino would do. But no one has ever accused inetbet of being classy. They have a good track record of paying players aside from situations like this, but that's about as much good as I can say about them. Their rude arrogant attitude towards many players makes me question why any player at all would deposit a single red cent there.

    To be fair though a lot of these types of terms might never be enforced. Not sure about the one above but there are definitely some issues with some of the other terms that are inforced. And until this industry is regulated, the gigs will continue and players will continue to be **** out of luck while some casinos pull out every stop in the book not to pay.

  10. #10
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    Quote Originally Posted by Fergie View Post
    In my opinion, all formalities should be taken care of at sign-up. If photocopies of driver licenses will be needed for cashing out, for example, then they should be required at signup. I understand that these requirements would have the effect of dropping sign up numbers, but seriously (and bonus hunters aside), things are skewed in favour of casinos in this regard.
    Hi Fergie,

    Whilst I agree with you to an extent, I'll chip in my side of the argument (just on the quoted point above) from an operators perspective.

    As offyourface mentioned, lets say 99% of the time (approx) the casino wins and a cashout is not required. Therefore if 1000 new players make a deposit at Castle Casino in 1 day, that means that 990 players are literally wasting their time by scanning and emailing documents when they should be doing what they came to do, which is enjoy to enjoy playing some casino games.

    Not only would this cause problems for the players but it would also cause issues for the operator, meaning that their player verification team would need to grow monumentally overnight to cope with this. This would cause a massive jump on the wage bill introducing a measure that may counteracts marketing efforts and detracts new depositers due to the steps required.

    More often than not if the player has won enough money to require these documents then they would be more than happy to spend 20 minutes sending them to get paid promptly.

    My point is, most the time the system works in favour of both the players and the casino, so why change it?

    Don't mean to hijack this thread - I'll save it for another discussion

    Cheers,
    Dave

  11. #11
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    I would just like to inform everyone that according to this thread at Casinomeister the OP had multiple accounts at iNetBet among other things. Being the stand up operation that they are, iNetBet did return the OP's deposit.

    Could someone change the title of this thread please its bogus. IMO the OP should be banned for making false accusations among other things.

  12. #12
    Fergie's Avatar
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    Thanks, Dave, for your input. You made some good points! If such a low percentage of people ever cash out, it would be a huge burden to go through all those hoops for every sign up.

    Thanks, also, Redbush, for the update.
    Janet

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    cb4915 is offline New Member
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    Let me tell you something and may God strike me down if I lie. I did not open up multiple accounts as redbush54 or even the pitch a bitch guy at casinomeister accused me. I am so amazed at how people are taking words from these guys who just popped up made the verdict and banned you before you can show any proofs. I am begging the manager at Inetbet to contact me but she just ignored me. My story may sounds a little strange but it's God honest truth. The weird thing is I did not even asked for the pitch a bitch guy to help but all of the sudden he popped up and gave his lies and blocked me and people are just taking his words for it not even bother to see any proof. It makes me so sick that my effort to find fairness is worthless against these organizations that protects the casinos for kickbacks. I asked the manager if it would help clear things up if that renter submit all her IDs from where she lives but they ignored that. Also, The pitch a bitch guy said I have been complaining for weeks or threaten the casino for weeks but I have email that shows everything including the first date I contacted them. How is it fair for him to go behind my back and gather bits and pieces from the casino then inject his input and blocked me without giving me any chance to show my side of story and proofs. The casino did give me back my deposits. I don't care about the winnings anymore but for god's sake at least be open minded and let me have a chance to proof my innocent.
    Oh and Redbush how can you be so confident that you are given all facts? If you guys are gonna go read that thread , you might as well go read the messages page on INetbet manager Emily Hanson. I did write some notes there too.
    Last edited by cb4915; 3 March 2011 at 1:53 am.

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    cb4915 is offline New Member
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    I give up. thanks for your time and your opinions.
    Last edited by cb4915; 3 March 2011 at 2:01 am.

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    Redbush please tell those people on that website you frequent to be a little more open to all sides.
    Last edited by cb4915; 3 March 2011 at 1:39 am.

  16. #16
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    cb4915

    You came here as a new member, never having input here prior to your issue. 2nd no factual proof was posted by yourself or the casino. All we have to go by is what you are saying, Inetbet isn't my favourite casino, but they have a really high reputation.

    Emily is very nice, when you get to speak with her and not a couple of the so called support staff who check her email address on a regular basis. So its a little hard to know who is the actual manager at times.

    But over all I can not see the casino setting out to con you from your winnings. Even if they are right with multiple accounts have been opened, then i agree you should not have winnings unless prior approval to having more than one account is granted.

    If it is not listed on their website one account per IP, Player home, E-mail address ect ect then i think the casino should hold face, add this to their website and pay the winnings.

    I agree with you that people shouldn't slam you without knowing facts or seeing proof, but there isn't any, all we have is what your telling us.

    My suggestion is ignore the few that are attacking you in posts and learn from this. you got your deposits back, so i would just leave it at that and goto another casino.
    Jamie Blake
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  17. #17
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    the story sounds dodgy and the multiple account rules exist because of bonus abuse and fraud

    If you want to submit a complaint try AskGamblers.com

  18. #18
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    Quote Originally Posted by cb4915 View Post
    Oh and Redbush how can you be so confident that you are given all facts? If you guys are gonna go read that thread , you might as well go read the messages page on INetbet manager Emily Hanson. I did write some notes there too.
    Whether you did it or your renter did it is besides the point that you broke the t & c's. Its a no win situation for you regardless of what you try to do. Be thankful you received your deposit back. iNetBet is a stand up operation and is not out to "screw" players.

    And since Casinomeister is a players advocate you bet I'll believe what they post. They wouldn't just go and post things like multiple accounts just so ppl will gang up on you. If you can prove they posted false info from the casino then I'll be the first to admit my posting was a mistake and apologize to you. Until then, man up (or woman) and move on.

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