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  1. #1
    Caruso is offline Public Member
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    Default Intercasino: how the mighty have fallen. Wilfully misleading bonuses.

    Intercasino is scraping the bottom of the barrel to entrap player deposits. Check this out:

    http://www.intercasino.com/tandc/crm...blackjack/usd/

    Blackjack match deposit bonus code Ė BJ300

    You are required to wager an amount equal to 10 times your deposit and bonus credit in wagering requirements - i.e. 10 x (deposit + bonus) before you may withdraw your initial deposit, the bonus credit and any winnings.

    Only blackjack games count towards the wagering requirement of this bonus. The following blackjack games DO NOT count towards the wagering requirement of this bonus: Single Deck Blackjack, Double Deck Blackjack and Blackjack Perfect Pairs.

    Please note that ALL offers are subject to the General Terms and Conditions but additional conditions also apply.
    Clear as day. BJ bonus, 10X wagering. Three excluded games, all others are OK.

    Now check out Intercasino's response to a player who smelled a rat and enquired if it was indeed 10 times, since he knew that Intercasino has only a 5% weighting for BJ, which would make it actually 200 times:

    Quote Originally Posted by Intercasino rep
    Please be advised that the wagering requirements for the bonus is 10 x deposit + bonus.
    So, good to go?

    Not quite:

    However since blackjack counts 5% towards the wagering requirements you will have to wager the amount of the bonus received 400 times.
    So again, BJ bonus, 10X wagering, three excluded games. Where's the mention of the fact that, in truth, ALL eligible games are subject to a 200X deposit + bonus, not 10 times?

    This is a deposit trap, pure and simple. And it's not the first:

    http://www.casinomeister.com/forums/...no-levels.html

    The exact same trick, except that the wagering catch is much smaller, at only an addition 2.5X, as opposed to this 20 times extra.

    The manager says:

    Absolutely no underhand tactics deployed with the intention of misleading players.
    Sorry Tony H, manager (??) of Intercasino, operation "accredited" by Friend Bailey, but this is demonstrable deception. Everything in that promo tells the player that it's 10X on (eligible) blackjack games, yet it is in fact 200 times. And you've already got form, playing the exact same trick on the table games bonus. No question whatsoever of any "confusion", this is a clearly laid trap.

    Intercasino: from the top of the pile to the bottom. What a fall. Anything to say for yourselves?

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  3. #2
    Caruso is offline Public Member
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    Default

    I've put this also in the Interpartners section.

  4. #3
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    Damn, that's probably even worse than trying to play in a brick and mortar casino beside me.....

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  5. #4
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    Hmmm very deceptive indeed. Hopefully InterCasino will update its T&C's and remove this term.

  6. #5
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    Easy there Rick, Caruso and I have both played with or watched you play B.J. in Vegas! You SUCK! LMAO!!!!

    This bonus would have to be at least 1000 X's to be that bad! I'm sure Caruso will side with me on this one!!!!!!!!!!!!!!!!

  7. #6
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    Man you really do hate watching someone hit on 17 don't ya?.....lol

    It will be interesting though to see how this plays out since I sincerely hope they want to list the bonus more clearly.

    I have been looking at the blackjack bonuses a bit more at a few properties lately and although they are usually not as attractive as they seem on the surface, I had not yet run accross one as confusing as this one so even though we may not like to see this....I thank Caruso for pointing this out when he discovered it....

    (Hit me I know there's a 4 in there for me.....)

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  8. #7
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    Hit 17, 18, 19,...split winners, double down on 20!!!!!! lmao I swear I'm glad they don't allow guns in casinos,.....cause I could never murder anyone,..... so I would of had to SHOOT MYSELF!!!lmao!!!!!!!

  9. #8
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    Hi Everyone

    I can only apologise for the confusion and general ill feeling this particular promotion has generated.


    To re-iterate, this was absolutely not our intention.

    I accept that the terms for this particular promotion were not clear and as a result, participants felt mislead.

    We are currently in the process of reviewing on a case by case basis, every account that has contacted us in relation to this particular promotion.

    Our intention moving forward is to ensure such instances do not re-occur and that all future promotional Tís & Cís be transparent for our members.

    Many thanks


    Tony Hayes
    Casino Manager

    InterCasino

  10. #9
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    Has this promotion been pulled or have the terms been changed so players understand the terms?

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  12. #10
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    This is something that we are actively working on to solve and will be changing our T & C’s for such promotions as to stop any future confusion with wagering requirements.


    I have been told this issue will be resolved shortly by InterCasino. I will update when resolved.
    I am here to help if you have any issues with an affiliate program.
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  13. #11
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    All

    Please be advised that we have now updated our T's & C's in an effort to ensure a sound understanding of the bonus requirements, prior to the offer being taken up by the player.

    The updated T's & C's can be found at the following link - http://www.intercasino.com/tandc/crm...blackjack/usd/

    Once again I would like to thank each and every member that provided constructive feedback and I apologise sincerely for this genuine oversight.

    Kindest regards

    Tony Hayes
    Casino Manager

    InterCasino

  14. #12
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    Not to be a pain, but it is still ambiguous, and confusing IMO.
    It's a BJ Specific Promo. Only the allowed BJ games count towards the wagering requirements.
    Based on that, I would be inclined to think the requirements are 10X's, because that what it states, but they aren't.

    Just linking to the chart doesn't really eliminate the confusion because on one hand you say the requirement is 10X's, and only qualified BK games count.
    That would seem to over-ride the 5% clause since this promo is BJ specific.

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  16. #13
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    To make it completely clear, and transparent on this,...you'd need to say in the promo itself that the deposit and bonus must be wagered 200 X's, not 10 since it only applies to the qualified BJ games.

    If this were a general, "All Games Count" type of bonus, then the chart would be OK.

    But it isn't, so that's where the 10X's thing becomes misleading, or confusing at the very least. JMO.

    I suppose you could add in the promo page that the normal casino terms of 5% of BJ wagers count towards the wager thru requirements.

    I think that would be acceptable too. Of course either of those things would probably run some people off of the promo, but at least you cannot be accused of misleading anyone.

  17. #14
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    Completely agree with The CPA - if you're going to run a blackjack specific promotions it should over-ride game weightings. The whole point in running a blackjack specific promotion is to allow players to engage in playing a game that is normally either restricted or weighted very lowly. By using the same weightings as every other promotion it's not really blackjack specific.
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  18. #15
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    All

    Thank you once again for your input regarding this.

    We appreciate genuinely your feedback and will take it into account when creating game specific campaigns in the future.

    It is unlikely that we will run a similar campaign any time soon and will opt for a completely different mechanic moving forward.

    Additional attention will be given to promotional T's & C's and all terminology used in an effort to ensure future promotions are crystal clear to the participant.

    Many thanks

    Tony Hayes
    Casino Manager

    InterCasino

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  20. #16
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    Quote Originally Posted by Inter View Post
    Additional attention will be given to promotional T's & C's and all terminology used in an effort to ensure future promotions are crystal clear to the participant.
    Run it by Caruso before you publish it on the www. Won't make you much money, but it would be a start.

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