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  1. #1
    Sandra_IPS is offline Non-sponsor Affiliate Program
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    Default IPS Affiliates new to the forum

    Hi everyone,

    my name is Sandra and I am one of the Affiliate Managers at IPS Affiliates. We are a new programme and new to the forum, so I just wanted to leave a hello.

    If anyone has any questions about us, feel free to contact me or reply on this thread.
    Have a great week
    Sandra

  2. #2
    Jokerman99 is offline Private Member
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    Hi Sandra, please provide a breakdown of the IPS fees. If an affiliate receives 25% by default, what is that 25% of. Your terms and conditions are very elusive and there's no indication of what you actually subtract before calculating affiliate commissions.

  3. #3
    Sandra_IPS is offline Non-sponsor Affiliate Program
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    Hi Jokerman99,
    regarding your question above, here is what we deduct (relying on our T&C's here):

    (i) credited bonuses or promotional adjustments given to the player; (ii) applicable taxes, duties or other levies imposed upon and payable in respect of gambling by any relevant jurisdiction; (iii) jackpot contributions; (iv) uncollectable revenues (including any charge-backs, payment reversals, etc.); and (v) third party charges (including game provider software, hosting and platform fees, and payment processing service charges).

    I hope that answers your questions
    Regards,
    Sandra

  4. #4
    Jokerman99 is offline Private Member
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    (i) Can you please provide a breakdown of these with some examples?
    (iv) What % of these are charged to the affiliate?
    (v) What % are the third party charges? Are you using direct deals with software providers or a platform like igamingcloud/everymatrix? If using a platform what % are you charging affiliates before calculating revenues? How much of the payment processing fees are you charging affiliates? Is it 100% of the fees?

    All your information is very vague. LeoVegas charge 35% fees. GiG charge something like 22%. You need to have more measurable and defined deductions so we can actually know what we're being paid commission on. Lots of operators use inflated software fees as a sneaky way to trim affiliate commissions.

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  6. #5
    bfb2016 is offline Private Member
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    agree with Jokerman99 on this, appears to be a big issue in the industry and only getting worse

  7. #6
    Sandra_IPS is offline Non-sponsor Affiliate Program
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    Hello Jockermann99,

    I apologise for the delayed reply but I was off sick for a while.
    To reiterate on our said terms and conditions from above in terms of fee reduction:
    i) credited bonuses or promotional adjustments given to the player; (ii) applicable taxes, duties or other levies imposed upon and payable in respect of gambling by any relevant jurisdiction; (iii) jackpot contributions; (iv) uncollectable revenues (including any charge-backs, payment reversals, etc.); and (v) third party charges (including game provider software, hosting and platform fees, and payment processing service charges)
    the breakdown you were asking for is following:

    We deduct 25% for adjustments, which includes platform fees for Bede Gaming as well as chargebacks, software fees, hosting and third party royalties.
    We deduct actual costs for jackpot contributions and POCT (point of consumption tax, which is 0 for most countries but 15% for UK). All of these deduction are from Hold.

    I hope this answers it in more depth for you.

    Kind regards,
    Sandra

  8. #7
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    wonderpunter is offline Private Member
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    Quote Originally Posted by Sandra_IPS View Post
    Hello Jockermann99,

    I apologise for the delayed reply but I was off sick for a while.
    To reiterate on our said terms and conditions from above in terms of fee reduction:
    i) credited bonuses or promotional adjustments given to the player; (ii) applicable taxes, duties or other levies imposed upon and payable in respect of gambling by any relevant jurisdiction; (iii) jackpot contributions; (iv) uncollectable revenues (including any charge-backs, payment reversals, etc.); and (v) third party charges (including game provider software, hosting and platform fees, and payment processing service charges)
    the breakdown you were asking for is following:

    We deduct 25% for adjustments, which includes platform fees for Bede Gaming as well as chargebacks, software fees, hosting and third party royalties.
    We deduct actual costs for jackpot contributions and POCT (point of consumption tax, which is 0 for most countries but 15% for UK). All of these deduction are from Hold.

    I hope this answers it in more depth for you.

    Kind regards,
    Sandra
    You either A) Do not Know or B) You are trying to avoid this question, I think every new program should be asked this as GPWA Do not ask which probably now is the most important question WHAT ARE REAL EARNINGS e.g if Player loses 5,000 what is the Affiliate real revenue earnings isntead of.. 25% here, 15% there, this exspense here plus that payment there etc. etc.. right now you guys are looking around 8% of real player losses.. unless you actually have a real figure.

    And the bonus.. is this the case you give Player A 1000 bonus it's automatically taken off earnings as a loss? "Monopoly money bonus" or is it based on player winning cashing out then bonus removed?

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  10. #8
    Sandra_IPS is offline Non-sponsor Affiliate Program
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    Hi wonderpunter,

    Apologies, I am not trying to avoid the question at all, I am answering it to the best of my knowledge, and have asked my manager for clarification.
    I will give you a figure based on the 5,000 deposit you enquired about, if you had a rev-share of 35%

    The player deposits 5,000 after deducting the platform and hosting fees, calculating for chargeback and void, and the earlier mentioned POCT, we have a sub-total of 3,000 of which we then calculate the amount based on the rev-share agreed. The affiliate is paid 1,050.

    Regarding the bonuses, you are right in thinking that this is also deducted therefore be taken into consideration as well if the player takes a bonus. This is to encourage higher value players and better quality traffic for both us and affiliates.

    I hope this answers all your questions.

  11. #9
    mickyfu is offline Public Member
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    Strange, your platform seems to be just one of the many where you have the luckiest of players, as I have not yet had one positive day. This is out of signing up roughly 30 - 40 depositors a month. You must be on some bad loosing streak, or let me guess, it is actually just me that loses. Another program being wiped off.

  12. #10
    Triple7 is online now Private Member
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    So costs are around 40% and then we didn't even talk about players that take a bonus?

  13. #11
    GCG
    GCG is offline Public Member
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    they do not pay for referred UK players but I guess you figured that one out :

    https://www.gpwa.org/forum/ips-affil...rs-230222.html

    http://www.affiliateguarddog.com/com...tes-com.10503/

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  15. #12
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    As a relatively new comer to the industry and enjoying the steep learning curve this thread is very interesting and has generated a lot of questions in my mind regarding some programs and how costs and rev share are actually calculated. Looking forward to reading more.

  16. #13
    Sandra_IPS is offline Non-sponsor Affiliate Program
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    Hello mickyfu,

    I am sorry to hear this. Obviously we want to help you make as much money as possible with us as well. Why don't you email us at support@ipsaffiliates.com so we can look into it and see what's causing this problem?

    Kind regards,
    Sandra

  17. #14
    mickyfu is offline Public Member
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    Quote Originally Posted by Sandra_IPS View Post
    Hello mickyfu,

    I am sorry to hear this. Obviously we want to help you make as much money as possible with us as well. Why don't you email us at support@ipsaffiliates.com so we can look into it and see what's causing this problem?

    Kind regards,
    Sandra
    It is fine Sandra, I have removed your brands from my sites. I worked it out all by myself. You see you don't pay for UK traffic, but you like to take the losses off affiliates UK traffic. Considering that my traffic is UK traffic, this can be the only explanation of why my account has gone into the negative.

    Your program is on par with Foxy. Maybe even lower down in my opinion. At least Foxy do not try to hide their shameless money grabbing tactics.

  18. #15
    mickyfu is offline Public Member
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    Sandra why don't you come back and explain why you will take losses off UK sign ups yet not pay commission. I'm dying to know your answer.

    Theft is theft, no matter how much you try to dress it up.

  19. #16
    mickyfu is offline Public Member
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    I see you have now closed Bingo Friends. No doubt you will be retargeting your list with a new brand. Another kick to your affiliates, but a nice earner for IPS.

  20. #17
    asfCCiasA2214 is offline New Member
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    Thx for great help!

  21. #18
    Sandra_IPS is offline Non-sponsor Affiliate Program
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    Hello Mickyfu,

    I am sorry for the delayed reply, I did post one last week but it seems to be not on here anymore.
    What my original post said was the following:
    Hello Mickyfu,
    I am very sorry to hear that you do not longer wish to work with us. Unless you have promoted SlotBoss.co.uk, PinkCasino or 21.co.uk you will have been paid on UK traffic.
    Would you still please contact your account manager, so that we can determine the cause of your negative account balance?

    As for the closure of Bingo Friends: yes the site has closed down, but all players have been migrated to www.bingos.co.uk so we can make sure that all our affiliates still get paid for the players they have referred to Bingo Friends.

    Should you have any further questions please contact us at support@ipsaffiliates.com

    Kind Regards,
    Sandra

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