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    Default Irish National Lottery firm fined 150k over problem gambling accounts

    The Irish lottery regulator has fined National Lottery operator, Premier Lotteries Ireland, 150,000, saying it breached the terms of its licence by allowing formerly self-excluded players to open new accounts and buy tickets.

    From The Irish Sun:

    The Regulator found that it was still possible for customers who had opted for permanent self-exclusion to purchase tickets by opening a separate account.

    As part of their investigations, the Regulator found that 126 permanently self-excluded accounts were deleted in error by PLI in 2021.
    It was discovered that this was due to an algorithm designed to delete closed accounts after two years in order to comply with GDPR.

    However, the Operator had previously voluntarily introduced a new permanent self-exclusion option for players in 2019 to prevent problem gaming.

    These deleted accounts ought to have been maintained by PLI as permanently closed to prevent their owners from opening new accounts, according to the report. It was found that 16 of the affected players had, in fact, opened a new account.

    Ten of these players purchased tickets through their new accounts, totalling 3,292 in sales, and four players received marketing emails from the Operator.
    Read more here:

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