I have a problem with Ladbroks and i want to share it with you! I made affiliate registration before more than 2 years, put the banner on my site and before a year i started to receive commissions. Before few days, on 2.12.2009 i received this mail:
I cheked my affiliate account and i found that this information is correct. I was surprised, because i recommended Ladbrokes to many friends, with request and information how to make registration from my site. However, i accept their decision because i wasn't updated my site (and banners) very long time. The real problem for me is their refusal to pay my outstanding commissions- for October and November. When i asked why, they sent me this:Аfter a review on your affiliate account we have noticed that your performance during the last two years have been poor and that you have only referred one single active customer. This is also reflected in the way you promote Ladbrokes: our banners are not in good positions and this is also in breach with our T&C.
Your performance it is not enough to mantain an active affiliate status with us and we have decided to suspend your affiliate account with us.
I made consultation with a lawyer and people with bigger expiriense than mine in betting industry and they assured me that Ladbrokes don't have legal rights to refuse my outstanding commission! Their advice was to share the problem here and ask for help from Gibraltar Regulatory Authority, Mr.Bill Dozzer from SportsbookReview.com, Mr.Pierluigi Buccioli from BookmakersReview.com. I want to find are there people with similar problems with this bookmaker?As you can see the rule below (12.4, 4.1 & 12.7) say explicitly that we can terminate this Agreement immediately by delivery of written notice to you. When an account is terminated because it does breach our T&C all the payments are immediately blocked as you are not a genuine affiliate and therefore the earnings you have acquired have not been acquired correctly following our T&C that you have agreed when joining the programme. You have also admitted below breaching our T&C.
12.4 If you do not deliver 1 new customer registration within a period of three months (billed months) we may terminate this Agreement immediately by delivery of written notice to you.
4.1 Throughout the Term, you shall prominently incorporate and continually display the most up to date Links provided to you by Ladbrokes on the Partner Site in a manner and location agreed between you and us and you shall not alter the form, location or operation of the Links without Ladbrokes' prior consent. If and when we approve your application, the Partner Site should display the appropriate Links within 4 weeks of being notified that you have been accepted. If you fail to so display the Links we may terminate this Agreement immediately on notice.
12.7 The parties shall have no further obligations or rights under this Agreement after the end of the Term.