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  1. #1
    et_ris is offline Public Member
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    Default Ladbrokes affiliate program T&C

    I have a problem with Ladbroks and i want to share it with you! I made affiliate registration before more than 2 years, put the banner on my site and before a year i started to receive commissions. Before few days, on 2.12.2009 i received this mail:
    Аfter a review on your affiliate account we have noticed that your performance during the last two years have been poor and that you have only referred one single active customer. This is also reflected in the way you promote Ladbrokes: our banners are not in good positions and this is also in breach with our T&C.
    Your performance it is not enough to mantain an active affiliate status with us and we have decided to suspend your affiliate account with us.
    I cheked my affiliate account and i found that this information is correct. I was surprised, because i recommended Ladbrokes to many friends, with request and information how to make registration from my site. However, i accept their decision because i wasn't updated my site (and banners) very long time. The real problem for me is their refusal to pay my outstanding commissions- for October and November. When i asked why, they sent me this:

    As you can see the rule below (12.4, 4.1 & 12.7) say explicitly that we can terminate this Agreement immediately by delivery of written notice to you. When an account is terminated because it does breach our T&C all the payments are immediately blocked as you are not a genuine affiliate and therefore the earnings you have acquired have not been acquired correctly following our T&C that you have agreed when joining the programme. You have also admitted below breaching our T&C.
    12.4 If you do not deliver 1 new customer registration within a period of three months (billed months) we may terminate this Agreement immediately by delivery of written notice to you.
    4.1 Throughout the Term, you shall prominently incorporate and continually display the most up to date Links provided to you by Ladbrokes on the Partner Site in a manner and location agreed between you and us and you shall not alter the form, location or operation of the Links without Ladbrokes' prior consent. If and when we approve your application, the Partner Site should display the appropriate Links within 4 weeks of being notified that you have been accepted. If you fail to so display the Links we may terminate this Agreement immediately on notice.
    12.7 The parties shall have no further obligations or rights under this Agreement after the end of the Term.
    I made consultation with a lawyer and people with bigger expiriense than mine in betting industry and they assured me that Ladbrokes don't have legal rights to refuse my outstanding commission! Their advice was to share the problem here and ask for help from Gibraltar Regulatory Authority, Mr.Bill Dozzer from SportsbookReview.com, Mr.Pierluigi Buccioli from BookmakersReview.com. I want to find are there people with similar problems with this bookmaker?
    Last edited by et_ris; 4 December 2009 at 2:39 pm.

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    casino2k.com (5 December 2009)

  3. #2
    Chalkie's Avatar
    Chalkie is offline Public Member
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    I notice Ladbrokes has also upped the minimum cashout amount from £50 to £100 to today.

    They state that many partners have asked for this!
    Paul

    [SIGPIC][/SIGPIC]


    GAU - Gambling Afilliates Union


    A lie gets halfway around the world before the truth has a chance to get its pants on.

    Winston Churchill

    Please sign this petition if you live in the UK or are an ex-pat Do not let any more children die for no reason

  4. #3
    et_ris is offline Public Member
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    I decided to move this threat in "Unethical Behavior Reports"

  5. #4
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    casino2k.com is offline Private Member
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    A friend of mine has a similar situation with Bwin.
    They've blocked his account and they are going to close his account (and he will lose all the customers he got till now). I'll invite him to participate in this thread.
    I didn't read their T&C but I'm sure this is VERY PREDATORY!
    Matteo » Casino2K

  6. #5
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    casino2k.com is offline Private Member
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    I see there's a new thread about this issue: https://www.gpwa.org/forum/unprofesi...es-185436.html
    Matteo » Casino2K

  7. #6
    satya is offline Private Member
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    Have you taken this up with the Ladbrokes affiliate managers?

    From what you have stated, I don't see any reason why they should shut you out. If you have been with them for a long time and started making money recently, they should be helping you to make more for them.
    Cheers!
    ----------------------------------------------------------------------
    http://in.linkedin.com/in/satyamahapatra

  8. #7
    Ace Fun's Avatar
    Ace Fun is offline Public Member
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    I don't understand why sponsors close affiliate accounts because they send low volumes of traffic. especially if they are sending genuine surfers. Most of my traffic comes from domain names I have picked up, and it's very erratic as I jump from project to project. I've found a few whales in the past, and I've had dry periods after links have been removed, or I've sold domain names. There can't be much of an overhead in maintaining affiliates with low-activity sites, surely it's worth it for the chance of being sent the odd high spender.

  9. #8
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    Quote Originally Posted by Ace Fun View Post
    I don't understand why sponsors close affiliate accounts because they send low volumes of traffic. especially if they are sending genuine surfers.
    Read the related thread indicated above ... they are NOT sending genuine surfers.

    This one is a sports betting commission scam :
    - bet both ways on a game and lose 5%-8% as a player
    - but collect 30% affiliate commission.

  10. #9
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    Sorry the thread was a bit long, and i gave up after the first page. I've re-read it quickly, and there only seems to be one mention of the affiliate scam, but i take you point.

  11. #10
    Loisal is offline New Member
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    Ladbrokes extends other games besides poker including a sportsbook, casino, bingo, and even financial market bets. They have recently upgraded their software to allow resizable tables and auto-rebuying at cash game tables. Much like a lot of other sites, they have introduced "deep" cash games and some even have antes.

  12. #11
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    webmacho is offline Private Member
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    drop that ****, I droped them long before as I noticed that if I send someone with sportbook affiliate url to frontpage and he plays let's say poker or other games YOU DONT'T GET PAED for that customer . it is super duper idiotic

  13. #12
    Caruso is offline Public Member
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    Trouble is, Ladbrokes is probably the best / second best casino out there.

    What was the outcome?

  14. #13
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    Hi guys I am happy to let you know that while in Prague I had a long talk with the team there about these terms and the impression I was left with was they were happy to work with us at AGD to make changes to these predatory terms. Sorry I am just now getting around to chasing up Andrew there again to find out just when we can expect these changes to happen.

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    brean78 (17 June 2010)

  16. #14
    Caruso is offline Public Member
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    Is there anyone from Ladbrokes at GPWA? I seem to have a problem.

  17. #15
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    JuliaS is offline Former Affiliate Manager
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    Hi Caruso,

    We help to manage the Ladbrokes affiliate program in the Income Access network, and can definitely help to put you in touch with any of the Ladbrokes affiliate managers.

    Send me a PM or an email to julia@incomeaccess.com.

    Cheers,

  18. #16
    Caruso is offline Public Member
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    Thanks. It just got sorted.

  19. #17
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    JuliaS is offline Former Affiliate Manager
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    Great.

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