Leo Vegas imposing individual deposit limits to players

[casionmark]

https://igamingbusiness.com/leovegas...-uk-customers/

Using 'proprietary risk prediction models'.

Has anyone experienced this from other operators and have any idea how much it is impacting customer value? I've heard it mentioned but not encountered it first hand myself yet.

Mark

[casionmark]

No, this is deposit limits based on affordability checks carried out using some unspecified proprietary tools.

Its not clear whether this is done 'behind the scenes' or based on asking for lots of personal information. I presume its the former as operators try to head off the kind of intrusive affordability checks previously proposed for the new gambling act.

I didn't realise there were max bet limits by player too.

[Mattbar]

https://igamingbusiness.com/leovegas...-uk-customers/

Using 'proprietary risk prediction models'.

Has anyone experienced this from other operators and have any idea how much it is impacting customer value? I've heard it mentioned but not encountered it first hand myself yet.

Mark

I know Paddy Power have set a deposit limit for under 25's of £500 a month.

Recently when logging into my BetVictor personal account I was asked to state my salary and occupation, which I guess is them profiling their customers to bring in limits at some point (I covered it here: https://www.latestbettingoffers.co.u...-and-earnings/).

I think the industry knows that affordability checks and deposit limits of some sort are going to be brought in with the new rules next year and are probably trying to make it look like they are ahead of the curve.

[Triple7]

Bethard had something like this too.

I think this will be the future in regulated markets. It's a bit of nanny-state, but it sounds more logical than general deposit limits like in Belgium. € 500 a week (now it's less) is a lot of money for somebody being unemployed, but peanuts for a millionaire.

[Sherlock]

Does not matter whether the limits are individual or not. If they do not let the real gamblers to gamble and lose even the money they do not have, the industry is over.

They will not be able to pay even employees. At least on regulated markets they do not have to pay affiliates, because they stole everything.

Either the limits will be circumvented with cooperation of operators or it is a game over. If my top 5% players can not play as they played until now even I am not making money to cover my costs (which are pretty minimal btw, few employees and servers).

The problem is not that it is a nanny state. Everything is a nanny state. This is less sustainable than ESG (and it comes from the same think-tank). It is obvious that this industry can work like until now. That everyone will ignore how destructive it is to people. Once gambling industry starts to take seriously the attempts to restrict a problem gambling, it is the game over. I do not care. I am just curious how it will play out.

[gm2891]

Nothing new for me here. I live in the UK and used to play online now and then, and all my casino accounts had had monthly deposit limits set. Not by me but by them. What i've done is closed them all for good and if i want to play i go to real casinos in central London.

[Karri]

Does not matter whether the limits are individual or not. If they do not let the real gamblers to gamble and lose even the money they do not have, the industry is over.

They will not be able to pay even employees. At least on regulated markets they do not have to pay affiliates, because they stole everything.

Nah, there's lots of fat in the industry. The good ol' days of hiring your friends to help you sniff mountains of coke whilst money just flows in from doors and windows might be over though.

[Former Member 14]

The good ol' days of hiring your friends to help you sniff mountains of coke whilst money just flows in from doors and windows might be over though.

Ahhhh yes, the good ol' days. They were insane!