Mobile stats

Hi Brightshare,
I am really fed up with the mobile stats, I have been suspecting that you manually adjust info in the Earnings Report, but it is getting ridiculous, if you will not restore the info by the end of this week in the Earnings Report I will definitelly delete the account.
Many Thanks
Tanya

Hi Tanya,

<O:pI hope you did receive my answer earlier by email. </O:p
I checked your account, everything seems alright. And your balance is transferred to your account today.

Are you indicating the total earnings amount for November did change around Dec 15th? If so, it is because usually the last day calculation of last month is completed only when I run payment. We know it is a system bug, but it does not affect affiliates' actual earnings, and will be fixed in the future.
<O:p
I have sent the details of your balance to your email address.
Please let me know if this is what you concerned.

Best Regards,
Liyu Lu
liyul@brightshare.com
BrightShare.com

Hi Liyu,
My stats disappeared again.
Do you think it is a good time to finally resolve this 6 month problem?
May be I am blind and cannot see the stats. Please, confirm that this is the proper stats and that is the only way the affiliate site supposed to display the info.

Many Thanks
Happy New Year

Tanya if you are automatically logged in you will see zero earnings, log out clear cookies and logon again, helped for me.

Hi Tanya,

We did have a session expire issue last Thursday, it's all fixed.
Please let me know if the problem persists.

Happy New Year to you as well
Yours,
Liyu
BrightShare Support