My player won jackpot - my balance now is highest negative...

[russkoecasino]

Hello,
My player has won a NetEnt jackpot game Cosmic Fortune - profit is € 102 994 and my account is now negativ balance (€ 25,000) .
Why jackpot affect my account? How do you think this normal? Thanks!

[russkoecasino]

Screenshot
http://prntscr.com/au9vkk

[eenzoo]

Same here today ... two smaller NetEnt Jackpots in "Super Lucky Frog" after a €20 FTD
But why does it take not an effect in your commission?

[Scampi]

Congrats to your players, but it was my understanding that progressive jackpots should not effect an account as the jackpot is an accumulation of previous money, therefore it is paid for already.

[JackTenSuited]

Congrats to your players, but it was my understanding that progressive jackpots should not effect an account as the jackpot is an accumulation of previous money, therefore it is paid for already.

Yep same here. Maybe different providers have different rules. But if you take the hit on a progressive jackpot you should also get a % of the fees paid too.

[rouletteguru]

Why not promote casinos with no negative carry over? Maybe thats the case, but your monthly commission is gone

[Renee]

I'm not familiar with netent games.

In microgaming a player can win a "jackpot" within a game that is not a progressive jackpot. It is called a jackpot because it's a large amount, but it's not a jackpot it's actually just a large win.

Could this be the same thing and that's why it's affecting your commissions?

[Progger]

Congrats,and i hope the players get the cash ...

Im only 3,5k in negativ balance...

[adamkowalski]

Such a nightmare, indeed casinos with no negative carryover are the only way to go (atleast for me)

[eenzoo]

True, there are some interesting casinos with nice offers but NCO ... its a hard decision.
But its just a small nightmare, gamblers came back to lose all plus 10 grands.
I´m a bit nervous regarding the small €20 deposit. Could be not a gambler but a student with a new car

[thebookiesoffers]

I'm not familiar with netent games.

In microgaming a player can win a "jackpot" within a game that is not a progressive jackpot. It is called a jackpot because it's a large amount, but it's not a jackpot it's actually just a large win.

Could this be the same thing and that's why it's affecting your commissions?

I did think the same, just because it says jackpot it doesn't necessarily mean progressive I would imagine. I may be well wrong here though

[eenzoo]

Ok, two different jackpots. The "normal progressive jackpots" like for netent (for example) they don't hit affiliate account
however since the amounts are local and only on the specific brand they do hit the affiliate system.

Btw. got a message from my Cherry AM:

... this case winning 2 jackpots is very rare. Now i'm spoke to my manager and what we'll do as a gesture of goodwill - as we know you're working really hard is at the end of the month, we'll work out what you would have earned if this player wasn't there and credit the amount to you

[PromoteCasino]

Ok, two different jackpots. The "normal progressive jackpots" like for netent (for example) they don't hit affiliate account
however since the amounts are local and only on the specific brand they do hit the affiliate system.

Btw. got a message from my Cherry AM:

Sounds like their doing the right thing for decent affiliates, good on them and phew!!!

[eenzoo]

And how expected ... after winnings of over €42.000, he lost almost all!
Crazy guy! Waiting for new deposits made by him