Does anyone have problems with Netrefer and locked accounts? This usually happens with too many unsuccessful attempts to log into an account, understood. With a team and systems accessing these sites this could indeed be an issue however having a locked account and then have to contact the account manager can take time.
A better approach would be account locked due to too many attempts and ask for a password reset.
Frustrating when you are trying to log into an account to do work then having to wait.