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  1. #1
    starbet is offline New Member
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    Default never recived my payout (resolved)

    hi i am hear to tell that i have never recived my payout can any one help me how i can contact any one at the affiliate dept as no one replies my mails and i have huge payout pending for 8 months

  2. #2
    harry.betfair is offline Non-sponsor Affiliate Program
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    Quote Originally Posted by starbet View Post
    hi i am hear to tell that i have never recived my payout can any one help me how i can contact any one at the affiliate dept as no one replies my mails and i have huge payout pending for 8 months
    Hi Starbet,

    Can you PM your affiliate details and I will take a look into this for you.

    Best regards,
    -Harry
    Betfair - UK Sports

  3. #3
    universal4's Avatar
    universal4 is offline Forum Administrator
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    Starbet,

    I noticed you are a new forum member and since we have a minimum post count for pm's (private messages) I would like to offer to help with this if needed.

    There is no restriction to send pm's to the mods here so you could send any necessary information to myself (Universal4), Anthony or Paolino and we could forward it to harry.betfair for you.

    Harry, if you haven't done so yet, you could send starbet your email contact info.

    Just let any one of us know if we can be of any assistance in help forward contact information etc.

    Rick
    Universal4

  4. #4
    harry.betfair is offline Non-sponsor Affiliate Program
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    Quote Originally Posted by universal4 View Post
    Starbet,

    I noticed you are a new forum member and since we have a minimum post count for pm's (private messages) I would like to offer to help with this if needed.

    There is no restriction to send pm's to the mods here so you could send any necessary information to myself (Universal4), Anthony or Paolino and we could forward it to harry.betfair for you.

    Harry, if you haven't done so yet, you could send starbet your email contact info.

    Just let any one of us know if we can be of any assistance in help forward contact information etc.

    Rick
    Universal4
    Hi Rick

    Not sure how but Starbet was able to PM and we have resolved his issue

    Cheers
    -Harry
    Betfair - UK Sports

  5. #5
    starbet is offline New Member
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    Default i got in touch with harry

    i got help from thank you for ur responce

  6. #6
    ssg
    ssg is offline Private Member
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    Default Please look at my affiliate account aswell

    Hi Harry
    Please look at my betfair account as welll , Haven't received any affiliate payment from betfair for months,I had PM you my affiliate details

    Regards
    hello

  7. #7
    harry.betfair is offline Non-sponsor Affiliate Program
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    Quote Originally Posted by ssg View Post
    Hi Harry
    Please look at my betfair account as welll , Haven't received any affiliate payment from betfair for months,I had PM you my affiliate details

    Regards
    Sure will reply to you now
    -Harry
    Betfair - UK Sports

  8. #8
    ssg
    ssg is offline Private Member
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    thanks for solving the issue harry
    hello

  9. #9
    universal4's Avatar
    universal4 is offline Forum Administrator
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    starbet, could you confirm that your payment has been resolved and we can mark the thread accordingly.

    Thanks for jumping on both of those Harry.

    Rick
    Universal4

  10. #10
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    faststeady is offline Private Member
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    got paid by betfair today to neteller on time like every month

  11. The Following User Says Thank You to faststeady For This Useful Post:

    alin04 (18 September 2013)

  12. #11
    starbet is offline New Member
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    I am very glad to say that i have recived my huge payout which was pending for a long time with the help of harry thank you harry and GPWA fo helping me to resolve this issue

  13. #12
    peleus is offline Public Member
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    Wow, congrats! Did they gave you a reason why it took so long? 8 months is out of the ordinary.

  14. #13
    starbet is offline New Member
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    yes they need to make a manual request for the first time and i was not abile to get in touch with them but now every thing is resolved and i got my huge payout

  15. #14
    harry.betfair is offline Non-sponsor Affiliate Program
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    Quote Originally Posted by starbet View Post
    yes they need to make a manual request for the first time and i was not abile to get in touch with them but now every thing is resolved and i got my huge payout
    Star is totally correct here, appreciate this is far from ideal from an affiliates perspective and we are looking at ways to ensure affiliates receive their first payment without delay.

    Regards,
    -Harry
    Betfair - UK Sports

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