New FanDuel sportsbook refusing to pay customer due to "glitch"
It's a whole new world for the sports betting market in the U.S., with more than 30 new land-based sportsbooks opening in New Jersey, Delaware, West Virginia and Mississippi since PASPA was abolished by the U.S. Supreme Court back in May.
As expected, there have been some early growing pains at many of these books, but what happened on Sunday at the new FanDuel sportsbook at the Meadowlands in New Jersey is starting to get some unwanted attention.
With the Denver Broncos trailing their NFL Week 2 game against the Oakland Raiders, 19-17, with 1:10 left to play, a bettor placed a live wager on the Broncos to win at odds of 750-to-1. If you know anything about live betting odds, these odds were clearly a mistake. Chances are, the odds were probably supposed to more like 7.5-to-1, not 750. Nonetheless, the bettor had a ticket in his hand that would turn his $100 bet into $82,610 if the Broncos won.
From News 12 in New Jersey:
Quote:
The Broncos ended up winning with only 10 seconds left in the game. But when Prince went up to the window to collect his winnings, he said that the teller would not pay out the bet.
“They said their system had a glitch in it and they’re not obligated to pay for glitches,” Prince says.
Prince says that instead he was offered $500 and skybox seats for three Giants games. But Prince says that he declined.
“The other guy said, ‘You should take what we give you because we don’t have to give you [anything] at all.’ I said, ‘Wow, for real?’” Prince says.
A spokesperson for FanDuel says that the company is currently investigating the matter.
But Prince says that he feels cheated.
“The government is taxing it now so I thought it would be a better situation. You'd rather go to the corner bookies now. You're not getting paid here,” he says.
Prince says that he plans on getting an attorney involved. He says that he will also contact the New Jersey Division of Gaming to make a complaint.
From SportsHandle.com:
Quote:
According to the New Jersey Department of Gaming’s Emergency Rules, which went into effect earlier this year, FanDuel has five calendar days to resolve the situation. From Section 13:69N-1.2(e):
A sports pool operator shall investigate each patron complaint and provide a response to the patron within five calendar days. For complaints that cannot be resolved to the satisfaction of the patron, related to patron accounts, settlement of wagers, and/or illegal activity, a copy of the complaint and licensee’s response including all relevant documentation shall be provided to the Division or New Jersey Racing Commission as applicable.
Here's a link to the story: http://newjersey.news12.com/story/39...PXgEqe.twitter
Buzzy thinks Mr. Prince should have jumped at the $500 and tickets to the next three Giants' game. What do our sportsbetting experts on the forum think?
