Dear Neteller Member,
If you choose to receive your funds by cheque withdrawal your cheque will be issued in US dollars from the Royal Bank of Canada. As your account is in Euro dollars we will convert the amount you request into US dollars for your cheque request.
In some instances it may take up to 45 days to clear the funds through your bank once the cheque is deposited. Your bank will be able to provide you with the information on international cheque processing as each bank has its own policy in regards to this. They will also be able to let you know what fees you may be charged for cashing the cheque.
You also have the option of having your funds sent by bank wire. Bank wires are processed directly into your personal bank account
If you choose to receive funds via bank wire , please refer to the instructions below.
We are pleased to announce that you can now withdraw funds from your NETELLER account via Bank Wire in Euro, GBP or Canadian funds. The processing fee of requesting a Bank Wire is 7 GBP, $12.75 USD, $17.00
CAD, or $10.50 EUROS.
Required Information
To request a Bank Wire, you must know the following information about your bank:
1. Name of Bank
2. Street Address of Bank
3. City of Bank
4. Country of Bank
5. Postal/Zip Code of Bank
6. SWIFT (Society for Worldwide Interbank Financial Telecommunications) Code. Please contact your bank for this code.
7. Bank Account Number
Requesting Your Bank Wire
1. You must send an email to
MemberWire@NETELLER.comspecifying your First/Last Name, Telephone Number and area code (this number must correspond with the phone number listed in NETELLER file), and requested amount of Bank Wire. Do not email banking information; a member of our NETELLER Bank Wire Team will call you to record the required banking information.
2. Once we receive your email, one of our NETELLER Bank Wire Agents will give you a call between 2:00 PM - 10:00 AM Greenwich Mean Time (Monday to Friday) or 4:00 PM - 12:00 Midnight Greenwich Mean Time (Saturday and Sunday) for security purposes. If there is a convenient time to call, please indicate the time (and your time zone) in the email.
Important: If the telephone number you provide does not match the telephone number registered to your NETELLER account, please log into your NETELLER account and change your phone number on the My Info page.
Regards,
NETELLER Processing
membercheques@NETELLER.com