Norwegian Lottery apologizes to 47,000 players for prize error

[The Buzz]

Norsk Tipping, Norway's state-owned lottery, has apologized to 47,000 players who mistakenly received text messages telling them they had won large sums of money. The operator attributed the error to a conversion mistake between euros and Norwegian kroner, leading to widespread disappointment when the correction and apology were finally sent out three days later.

Among those who received the text message was Ole Fredrik Sveen, 53, who had received a notification informing him that he had won 1.2m kroner (£86,650) while he was on holiday in Greece. It later turned out he had won a modest 125 kroner (£9).

From The Guardian:

“Thousands of Norwegians were mistakenly informed that they had won a large prize in the Eurojackpot. This was a mistake that affected many and which we take very seriously,” wrote Norsk Tipping’s managing director, Vegar Strand, in the text message.

“We deeply regret what has happened, and on behalf of us at Norsk Tipping, I would like to apologise to everyone affected by this. We are incredibly sorry to have disappointed so many.”

Read more here: https://www.theguardian.com/world/20...-error-apology

[NoDepositCasinos]

I’m surprised we haven’t seen any talk of lawsuits yet. In similar cases, players have won on rather flimsy claims, and here Norsk Tipping openly admitted the conversion error. This will make people second-guess the quality of their controls and think twice before engaging with the company again. I guess we’ll see some damage control soon.