Results 1 to 14 of 14
  1. #1
    techwoman's Avatar
    techwoman is offline Private Member
    Join Date
    November 2002
    Location
    nowhere
    Posts
    4,428
    Thanks
    11
    Thanked 41 Times in 31 Posts

    Default Outcome with C-Planet and me

    It has come down to C-Planet not giving me any realistic method to cashout on my account.

    1-They changed without warning the way they can pay. Only in euros.
    2-I requested since I can't be paid this way to close my account and pay me my balance of $97.01.
    3-Sure we can do this but it has to be in euros (sound familiar like quicktender).
    4-
    We are not trying to be difficult. Your balance is $97.01 after the processing fee of $30-$40 and the bank fee for the individual transfer the payout would be somewhere between $30 and $40
    5-Hmmm not difficult??? They changed the rules in the middle of the game without offering an option to pull balances and close account.
    6-oh wait... they did offer a great option
    If you have a friend or family member outside the US with a Neteller or Moneybookers account that we could send the funds to and could forward them to you that would be the best option
    7-How many other affiliates are not getting paid their balances and will be closing accounts?
    8-I would love to know how much money they are getting away with like quicktender.
    9-They need to just be professional, pay in US funds to close out balances and be fair in business.
    10-This is just BAD business, I don't care that the balance is small.

    Soooo sick of being jerked around. I tried to keep it email only. Good job c-planet Very nice business ethics
    Techwoman

    Techwomans Casino Links
    http://www.techwomanscasinolinks.com
    Online Casino Island
    http://www.online-casino-island.com
    Real Poker Rooms
    http://www.real-poker-rooms.com
    Techwomans AllStar Casinos
    http://www.techwomans-allstarcasinos.com

  2. #2
    lots0 is offline Former Public Member
    Join Date
    November 2003
    Posts
    886
    Blog Entries
    1
    Thanks
    299
    Thanked 571 Times in 251 Posts

    Default

    When did c-planet start paying ONLY in Euros? (the Euro is dropping in worth faster than a hookers drawers)

    This is the first I have heard of this... Unless your owed money from Euro City... From what I understand, if your owed money from Euro City, it is not C-planet that will be be paying you, it will be the owners of Euro City.

    I just shot off an email to c-planet, I want to hear what they have to say about paying ONLY in Euros... How are they going to pay US players, their biggest market?

    This does not sound right/good to me.

    Anyone from C-planet... Now would be the time to say something...
    Last edited by lots0; 9 May 2012 at 12:06 pm.

  3. #3
    slotplayer is offline Private Member
    Join Date
    September 2006
    Posts
    1,042
    Thanks
    197
    Thanked 322 Times in 252 Posts

    Default

    Quote Originally Posted by lots0 View Post
    When did c-planet start paying ONLY in Euros? (the Euro is dropping in worth faster than a hookers drawers)

    This is the first I have heard of this... Unless your owed money from Euro City... From what I understand, if your owed money from Euro City, it is not C-planet that will be be paying you, it will be the owners of Euro City.

    I just shot off an email to c-planet, I want to hear what they have to say about paying ONLY in Euros... How are they going to pay US players, their biggest market?

    This does not sound right/good to me.

    Anyone from C-planet... Now would be the time to say something...
    from a march 14th email from them.

    Finally, please note that all affiliate commission payments are made in Euro.

  4. #4
    lots0 is offline Former Public Member
    Join Date
    November 2003
    Posts
    886
    Blog Entries
    1
    Thanks
    299
    Thanked 571 Times in 251 Posts

    Default

    lol... I had to check

    The last payment I received (after that email was sent), was paid in Euro's and then converted into Dollars by my bank.

  5. #5
    FictionNet is offline Closed by Request
    Join Date
    December 1969
    Posts
    5,266
    Thanks
    1,437
    Thanked 1,251 Times in 652 Posts

    Default

    If you're still having problems in a few days, you can use my MB account and we'll get it to you by PayPal or whatever works.

  6. The Following User Says Thank You to FictionNet For This Useful Post:

    pdjoe (9 May 2012)

  7. #6
    techwoman's Avatar
    techwoman is offline Private Member
    Join Date
    November 2002
    Location
    nowhere
    Posts
    4,428
    Thanks
    11
    Thanked 41 Times in 31 Posts

    Default

    Quote Originally Posted by FictionNet View Post
    If you're still having problems in a few days, you can use my MB account and we'll get it to you by PayPal or whatever works.
    Thanks so much!!
    Techwoman

    Techwomans Casino Links
    http://www.techwomanscasinolinks.com
    Online Casino Island
    http://www.online-casino-island.com
    Real Poker Rooms
    http://www.real-poker-rooms.com
    Techwomans AllStar Casinos
    http://www.techwomans-allstarcasinos.com

  8. #7
    sara|cplanet's Avatar
    sara|cplanet is offline Non-sponsor Affiliate Program
    Join Date
    March 2012
    Posts
    10
    Thanks
    3
    Thanked 0 Times in 0 Posts

    Default

    Hi All,

    The rumors are true - C-Planet is paying out in Euros. We made the switch several months ago and was sure that we had worked out all of the kinks in the system.

    I will post here exactly what I responded to Lots0 in his e-mail. We are a European company. The best way for us to send payouts is in Euro. We are not opposed to discussing options for payments.

    In this specific case sending an individual payment in USD would have cost the affiliate about half of the commission in fees. To avoid this we would send the payment out with the batch of commission payments - but it would go out in Euro. OR as you see I suggested she find a friend with MB or Neteller which would sidestep the issue of fees all together.

    Any other problems with payments should be sent directly to me sara@c-planet or to support@c-planet. In addition, you can catch me on skype most of the time sara.brook8.

    Have a great weekend!
    Sara Brook
    Affiliate Manager, C-Planet
    Skype: sara.brook8
    E-Mail: Sara@C-Planet.com

  9. #8
    usaonlinecasino's Avatar
    usaonlinecasino is offline Public Member
    Join Date
    September 2003
    Posts
    171
    Thanks
    19
    Thanked 16 Times in 12 Posts

    Default

    The program worked well for both my current payment option (bankwire) and previous Neteller transaction (we had to change because of my Neteller account was not safe again for us).

  10. #9
    lots0 is offline Former Public Member
    Join Date
    November 2003
    Posts
    886
    Blog Entries
    1
    Thanks
    299
    Thanked 571 Times in 251 Posts

    Default

    Thanks Sara,

    After Black Friday, I get a little nervous when payments are in question.

    As far as Techwoman's problem, it looks to be the problem is that the amount is under the minimum, payment level.

    @techwoman at least c-planet is working on paying you... a lot of RTG's would just tell you to F- Off over a payment under their minim payment level.

  11. #10
    techwoman's Avatar
    techwoman is offline Private Member
    Join Date
    November 2002
    Location
    nowhere
    Posts
    4,428
    Thanks
    11
    Thanked 41 Times in 31 Posts

    Default

    Well I wouldn't say months Sara, my email from C-Planet is dated March 14th, which I would say was only less than 2 months ago.

    Dear Valued Affiliate,

    To receive future payments from C-Planet, you must update SWIFT and IBAN data. We are enhancing our payment system to prevent future problems with payouts and make sure that your only concern will be the promotion of our brands.

    In addition, take this opportunity to confirm that your current payment details are up to date. This will ensure that you receive your payments on schedule. Any discrepancy in beneficiary or account details will delay payments being received..

    Finally, please note that all affiliate commission payments are made in Euro.

    As always, do not hesitate to contact me with current or future questions or concerns regarding C-Planet!

    Regards,
    With no prior warning so that we can make a decision if we would still like to promote under these changes or cashout in a way that was acceptable.
    By the way, as soon as I received this email I had stared writing to you about it.
    I should have been able to make my choice and cashout before there would be conversion fees.
    But no, it was sprung on us without warning.
    Techwoman

    Techwomans Casino Links
    http://www.techwomanscasinolinks.com
    Online Casino Island
    http://www.online-casino-island.com
    Real Poker Rooms
    http://www.real-poker-rooms.com
    Techwomans AllStar Casinos
    http://www.techwomans-allstarcasinos.com

  12. #11
    techwoman's Avatar
    techwoman is offline Private Member
    Join Date
    November 2002
    Location
    nowhere
    Posts
    4,428
    Thanks
    11
    Thanked 41 Times in 31 Posts

    Default

    Quote Originally Posted by lots0 View Post
    Thanks Sara,

    After Black Friday, I get a little nervous when payments are in question.

    As far as Techwoman's problem, it looks to be the problem is that the amount is under the minimum, payment level.

    @techwoman at least c-planet is working on paying you... a lot of RTG's would just tell you to F- Off over a payment under their minim payment level.
    I understand the min payment amount. Not a problem.
    I'm trying to close my account.
    Get my final balance and close the door with them forever.
    Techwoman

    Techwomans Casino Links
    http://www.techwomanscasinolinks.com
    Online Casino Island
    http://www.online-casino-island.com
    Real Poker Rooms
    http://www.real-poker-rooms.com
    Techwomans AllStar Casinos
    http://www.techwomans-allstarcasinos.com

  13. #12
    FictionNet is offline Closed by Request
    Join Date
    December 1969
    Posts
    5,266
    Thanks
    1,437
    Thanked 1,251 Times in 652 Posts

    Default

    Quote Originally Posted by techwoman View Post
    Thanks so much!!
    No prob. I'm doing some travelling over the next couple of days so if you're still buggered by then, drop me a PM and I'm sure we can sort it.

  14. #13
    lots0 is offline Former Public Member
    Join Date
    November 2003
    Posts
    886
    Blog Entries
    1
    Thanks
    299
    Thanked 571 Times in 251 Posts

    Default

    Quote Originally Posted by techwoman View Post
    I understand the min payment amount. Not a problem.
    I'm trying to close my account.
    Get my final balance and close the door with them forever.
    I see.
    I have been very angry with them several times myself.
    So I do get where your coming from.

    I guess I just don't understand why them paying in Euros has you so upset.

    Most US banks will do the conversion from Euros to Dollars automatically at no charge to you.

    As far as I see the only 'problem' with being in the US and getting paid in Euros is the exchange rate fluctuation, that may or may not be in your favor at the time of the transaction.

  15. #14
    universal4's Avatar
    universal4 is online now Forum Administrator
    Join Date
    July 2003
    Location
    Courage is being scared to death...and saddling up anyway. John Wayne
    Posts
    29,668
    Thanks
    2,774
    Thanked 8,277 Times in 5,243 Posts

    Default

    The most important point made in this thread...
    With no prior warning so that we can make a decision if we would still like to promote under these changes or cashout in a way that was acceptable.
    By the way, as soon as I received this email I had stared writing to you about it.
    I should have been able to make my choice and cashout before there would be conversion fees.
    But no, it was sprung on us without warning.
    Rick
    Universal4
    Gambling World Online Roulette Online Blackjack Live Online Games Sports Betting Horse Racing
    Casino Affiliate Programs
    Hosting and Domain Names
    Gambling Industry Association
    GPWA Moderation by Me and My Big Bad Security Self
    If an affiliate program is not small affiliate friendly (especially small US Affiliate), then they are NOT Affiliate Friendly!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •