Payment processor admits funds were seized by U.S. government

[The Buzz]

Payment processor eWalletXpress admitted Monday that the U.S. government seized funds from American customers. U.S. customers who sign into the site are greeted with this message:

Dear Customers,

You all may already be aware of the fact that eWalletXpress has been out of service since November last year.

At this point we must regretfully inform you that our funds and accounts were seized by the United States Government as part of a confidential investigation. We have contacted the U.S. investigating agencies and are currently negotiating with them. At present, eWalletXpress is unable to access these funds or return them to you because the money is no longer in our custody or control.

We apologize for any inconvenience this may cause. Due to the sensitivity of the situation we were not able to notify you earlier and we do sincerely appologize (sic) again for any inconvenience you may have suffered.

We are grateful for your patronage over the years and are trying our best to resolve this issue quickly.

Best Regards

eWalletXpress

The GPWA's Aaron Todd has a short write-up about the news, and was able to quote an eWalletXpress customer service agent.

"We are working to get the money back and customers will definitely be receiving their funds," said a customer service agent. "Unfortunately we don't know any sort of time frame on when that will be."

[Chips]

So are they still running for Canadian customers? Would be nice if one of our CA affs could have a look and let us know.

[LuckyLizzy]

It's good that they finally admitted to what was going on. I was a little upset when I questioned them about it and they just disconnected the chat session.

[davenewgates]

Its about two months now since they stop their operations and its good to hear from them what happened. But there is still no exact date when customers can access their account, hope everything goes well with their issue with the government.

[JoeAdams]

Yeah, that often happens to many online casino site but they were too discreet about it until they got to the point of ceasing their operations.

[MarkConner]

"We apologize for any inconvenience"

Massive understatement of the year.

[hohi]

"we apologize for any inconvenience"

massive understatement of the year.

hehehe

[universal4]

The people this hurts is the general public, those that had money in their ewallet accounts.

Once again the actions of the government hurt those they claim to be protecting.

Rick
Universal4

[Anthony]

That always seems to be the case.

[wagerjunction]

It's really a shame

Hope this gets sorted out relatively quick so that the people affected can get their funds back.

[TravG]

Wow - so the players who had money in their accouts are out? I use Quicktender for some payments. I will have make to sure to get the funds out quickly in case this ever happens to them.

[A_Skywalker]

How can people live in a country like this?
Infact I dont want to get angry someone, but actions like this are against the people, those money are people's money. People say there is comunism in Cuba and Venezuela, but USA prooves it's the same.

[grem]

so the government stole the money?

[Renee]

so the government stole the money?

Well that's one good way of putting it!

[npvgroup]

This was one of the better services out there for US players. Whatever is left for American poker players? Neteller?

[GPWA Aaron]

This was one of the better services out there for US players. Whatever is left for American poker players? Neteller?

NETELLER hasn't been an option for American players since its founders were arrested on U.S. soil in 2007. Similarly, American players had their accounts frozen and the money was seized. NETELLER promised it would pay all Americans what they were due, but it would take some time. After about six months, people were able to claim the balance.

eWalletXpress is singing the same tune NETELLER did, saying all Americans will be paid, but it will take some time. We'll keep an eye on it and will have a story if/when American get access to their funds.

In terms of other options, they're getting pretty slim. Best deposit option for poker players is an instant e-check, so long as the bank doesn't deny the charge.

[MarkConner]

Let's all quickly switch to forex affiliating before it gets too ugly

[ALEX777]

How can people live in a country like this?
Infact I dont want to get angry someone, but actions like this are against the people, those money are people's money. People say there is comunism in Cuba and Venezuela, but USA prooves it's the same.

Yeah, the U.S democracy model is "You are free to do what you want, but we'll tell you what to do and how" if not - welcome to U.S justice.

Well, actually all known and popular political models are crap, and there is no other modern alternatives.

[wagerjunction]

Yeah, the U.S democracy model is "You are free to do what you want, but we'll tell you what to do and how" if not - welcome to U.S justice.

Well, actually all known and popular political models are crap, and there is no other modern alternatives.

Well said. And unfortunately this does happen all around

[vicon]

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