Problem with online.vegasred.com software

[nico84]

Hi all, I worried with Vegas Red Casino.

I had to eliminate all the links to online.vegasred.com because Google Chrome founded a software that can infect your computer. As I go to my site casinosonline.cl using Chrome, it gives you the message. Thats obviously give you a bad reputation to your clients...

Anyone knows whats happening? A solution?

p.d. I think a deleted all the links but it still give you the alert message.
p.d. How can I track all the links I have on my site?

Thanks all

[CityGuard]

I've moved this to the Euro Partners section to make sure they see it and are able to address the issue with their software being flagged as malicious.

[Betrescue]

Both Chrome & Firefox browsers are blocking the Vegasred site as containing malware. We've also had to take down banners - any news as to what's going on?

[EP Relations]

Hi All,

Thanks for bringing this to my attention.

I am looking into this situation and hope that I will have some answers for you by the end of the day.

Best,
Robin

[EP Relations]

Hi All,

Wanted to update you all on the situation with Vegas Red.

As far as we can see Vegas Red was blocked on Firefox and Chrome browsers due to a false alarm.
We are continuing our investigation and are trying to fix this problem as quickly as possible.

We will update you on status of the situation within the next 48 hours.

Regards,
Robin

[EP Relations]

Hi All,

Just so you have more clarity on the Vegas Red situation, as posted here on the forum Chrome and some versions of Firefox are currently blocking Vegas Red.
Additionally, this is affecting traffic from Google search results.

We are currently working to fix the situation and will update you as soon as we have a more definite answer.

If you are currently promoting Vegas Red, your Affiliate Manager will aim to contact you to temporarily promote another casino while this situation is being taken care of.
Please do not hesitate to contact your Affiliate Manager if you need help. If for any reason you cannot reach your Affiliate Manager, please write to helpme@europartners.com.

We're sorry again for the inconvenience.

Robin

[EP Relations]

Hi all

I am glad to inform you that the block on Vegas Red has now been lifted.

The site is now loading properly, and even though there might be some servers yet to fully update after we got official clearance from Google, you can go ahead and promote Vegas Red again.

Best,
Robin

[gok]

Hi all

I am glad to inform you that the block on Vegas Red has now been lifted.

The site is now loading properly, and even though there might be some servers yet to fully update after we got official clearance from Google, you can go ahead and promote Vegas Red again.

Best,
Robin

I am very impressed, how fast, Euro Partners resolved this problem and would like to use the opportunity to complement you.

It appears that when it comes to your own income loss, you can as quickly as possible take action by the biggest major software vendors and solve the problem in a view days. Just like that.

The fact remains that there are affiliates like me, are still waiting more than 6 months for a solution!

https://www.gpwa.org/forum/incident-187266.html

[phil]

I am very impressed, how fast, Euro Partners resolved this problem and would like to use the opportunity to complement you.

It appears that when it comes to your own income loss, you can as quickly as possible take action by the biggest major software vendors and solve the problem in a view days. Just like that.

The fact remains that there are affiliates like me, are still waiting more than 6 months for a solution!

https://www.gpwa.org/forum/incident-187266.html

I totally agree with you. EP is quick to reply when it comes to sign you up to promote them or fixing issues that would directly affect their income.

But when it's an affiliate issue, that's another thing. I also contacted my affiliate manager 3 weeks ago because it seems the links for free flash games don't include my affiliate tracking (member=XXXXX) when using their new system. And guess what? Not a single reply.

I like EP's brands but I'm seriously considering taking all their sites down on my sites if they don't become more responsive. Also, did you notice how slow their affiliate backend is? I wonder what would happen if their actual brand sites would be so slow. But after all, we're just affiliates and maybe we don't deserve a decent server to check our stats and promote their brands.

Sorry for the rant, but I couldn't keep that to myself any longer.

[EP VPMarketing]

Hi Phil

We definitely believe that you deserve all of the things you mentioned plus.
The backend issue unfortunately has been going on for too long and is being addressed (many threads on this already).
The resolution here was not about our income loss but about commitment to improvement across board.
More importantly did you get the answers you were looking for?
If not, let me know and I'll make sure you do.

Thanks.

Marc