randaffiliates.silversandscasino_com payment issues

[gil.langelaan]

Hello!

Does anyone here partnered with xxrandaffiliates.silversandscasino.com?

Because I found out that we promoted their brands before and expected to get a payment but they terminated the accounts and took our money...

I want to improve the situation. Anybody know how to do it?

Thanks for all suggestions!

[MMM]

was there a reason given?
where you on CPA?

this is the contacts i have: s.bell@silversandscasino.com

[gil.langelaan]

Thanks for sharing this!

I don't know the reason as our affiliate manager working with them not me.

The reason I'm asking for help is that my site generate pretty good traffic to their brands and I don't want to waste it...

[DaftDog]

Thanks for sharing this!

I don't know the reason as our affiliate manager working with them not me.

The reason I'm asking for help is that my site generate pretty good traffic to their brands and I don't want to waste it...

At one stage your site had "not recommended" status on their casino reviews, maybe it's related to that.

[gil.langelaan]

At one stage your site had "not recommended" status on their casino reviews, maybe it's related to that.

Oh, no-no, we did that only a few days ago.

Just not to waste the traffic.

[DaftDog]

Oh, no-no, we did that only a few days ago.

Just not to waste the traffic.

Well that is strange as I have not visited your site for months.

[Topboss]

Hi Gil

I have a very good relationship with them, so can chat to them on your behalf, but I am not too sure I understand exactly what happened.

I have been working with Silversands for close on 15 years and not once have they ever missed a payment or done anything untoward, so hopefully it is a misunderstanding of some kind.

[DaftDog]

I see your reviews of their brands say that they are not available to SA players which is incorrect. You may have been promoting their EUR / GBP brand instead of the SA versions which have a separate ZAR affiliate program. RTG casinos have to have a separate casino for each currency.

[Topboss]

Hi Gil
I have chatted to Silversands and they said they have definitely not closed your account nor taken any money
The Affiliate Manager Shaun asked if you could please pop him an email so he can get whatever the problem is sorted out.
His email address is s.bell@silversandscasino.com