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  1. #1
    NickyV's Avatar
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    Thumbs down Redback Poker not paying affiliate?

    hi all,

    does someone have issues with the affiliate revenue from Redback Poker?

    Maybe i have not much, but have $189.55 there since May/June 2010 which i would like to cashout.


    Asked on October 12th over the affiliate income access message system. no answer.
    Asked by email on October 18th to affiliates@xxx what about. no answer.

    Asked Support on October 25th to pass it to affiliate manager:
    Support answered on the same day with:
    Thank you for your email. I have forwarded your email to our Affiliate department who will be in contact. However I would ask you to bear in mind that due to the nature of the inquiries they deal with our Affiliate departmentís response may not be as quick as our front line support. Thanks in advance for your patience.

    Please let us know if we can be of further assistance
    Again nothing...

    Asked again Support on November 8th. Support answered again damn quickly > after 1:16h:
    Thank you for your reply.
    Apologies for the delay in receiving reply to your query. I have forwarded your query to the affiliate department once more. I would ask you to bear in mind that due to the nature of the inquiries they deal with our Affiliate departmentís response may not be as quick as our front line support.
    Once again, apologies for the inconvenience and thanks in advance for your patience.

    Please let us know if we can be of further assistance.
    up2day, nothing received.. no reply to emails, no money in account..


    is it me, or does some1 have the same issue?
    thank you in advance!

  2. #2
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    Default

    Sorry, never heard of them before today but they are part of the Cake network so you may be able to rattle some chains by contacting the network directly.

    http://cakenetwork.net/contact.aspx
    Terry - The Pokerkeep
    President / CEO - Gambling Affiliates Union

    Casino Affiliate Programs
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    Email: admin @ thepokerkeep.com



  3. The Following 2 Users Say Thank You to thepokerkeep For This Useful Post:

    GFPC (23 November 2010), NickyV (24 November 2010)

  4. #3
    NickyV's Avatar
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    Unhappy

    hi,

    thank you i did it like you said..

    now since more then 1 week affiliate area is closed due to
    This site is currently under maintenance, will be back shortly.
    normal site and client are still working.

    from cake, i didn't received any answer yet.

    have a nice weekend!

  5. #4
    thepokerkeep's Avatar
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    Default

    Since this site operates on the IA platform, perhaps some from Income Access can get to the bottom of this.

    Quote Originally Posted by NickyV View Post
    hi all,

    does someone have issues with the affiliate revenue from Redback Poker?

    Maybe i have not much, but have $189.55 there since May/June 2010 which i would like to cashout.


    Asked on October 12th over the affiliate income access message system. no answer.
    Asked by email on October 18th to affiliates@xxx what about. no answer.

    Asked Support on October 25th to pass it to affiliate manager:
    Support answered on the same day with:

    Again nothing...

    Asked again Support on November 8th. Support answered again damn quickly > after 1:16h:


    up2day, nothing received.. no reply to emails, no money in account..


    is it me, or does some1 have the same issue?
    thank you in advance!
    Terry - The Pokerkeep
    President / CEO - Gambling Affiliates Union

    Casino Affiliate Programs
    Affiliate Resources
    Gambling Affiliate Program Blacklist

    Email: admin @ thepokerkeep.com



  6. The Following User Says Thank You to thepokerkeep For This Useful Post:

    NickyV (17 December 2010)

  7. #5
    NickyV's Avatar
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    Unhappy

    well, nothing happend here..

    so i will say: bye, bye $189.55

  8. #6
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    Scratch off another skin.

    Maybe a shout to Income Access will move some wires... Hate this happened to you. I have played once or twice there but will be un-installing the software now.

    Please keep us posted on this issue. If they shaft affiliates, players will be next and we need to get some warnings out there to protect players and affiliates.
    --
    "People who are unable to motivate themselves must be content with mediocrity." ~Andrew Carnegie~

  9. #7
    Chips's Avatar
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    Default

    Nicky, you might check with Anthony over at PokerNations, I am almost certain they had a few private games with them last year. He may have a reliable contact.
    --
    "People who are unable to motivate themselves must be content with mediocrity." ~Andrew Carnegie~

  10. The Following User Says Thank You to Chips For This Useful Post:

    NickyV (11 February 2011)

  11. #8
    NickyV's Avatar
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    Arrow

    Quote Originally Posted by Chips View Post
    Nicky, you might check with Anthony over at PokerNations, I am almost certain they had a few private games with them last year. He may have a reliable contact.
    anyhow i overlooked this post

    did that right now.
    Thank you Chips and have a nice weekend!

  12. #9
    NickyV's Avatar
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    Default

    just to update this thread.
    redback went offline without any previously notice (as had a playeraccount too).
    so finally, $189.55 gone..

    thx all for your help!

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