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  1. #1
    oyropa is offline Public Member
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    Default (Resolved) - NO RESPONSE !!! Stats not working correct

    Iam very Angry about Europartners !!!


    My stats , specially the calculating of REV SHARE from Titan Bet is not working corretly and i get no response since few weeks !!!

    The calculating for "Casino net Gaming" is still not working correctly since few WEEKS !!!

    ???? WHY EUROPARTNERS IGNORE MY PROBLEM ????

    my account is "oyropa" i dont want to read "send me an PM" !!! i send a PM before 2 Weeks to Robin
    Last edited by Anthony; 21 September 2010 at 11:30 am. Reason: stats tracking, manual report issued

  2. #2
    EP Relations is offline Sponsor Affiliate Program
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    Default

    Hi oyropa,

    I am sorry that no one has been in contact with you. I have informed your affiliate manager about this issue and she should be getting in touch with you within 24 hours. If you do not hear from them in that time, please let me know and I will get involved.

    Best,
    Robin
    The Euro Partners Team

  3. #3
    oyropa is offline Public Member
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    Default

    Hi Robin ,

    Thanks for the response ...

    my AM is on vacation till 12th September .

    my username is "oyropa"

    I see for TITAN BET at "Casio total win" that somebody is playing but ever 0$
    at "Casino net gaming"

    I hope u can help me ...

    best regards

  4. #4
    oyropa is offline Public Member
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    Default

    .....still waiting for any reaction......

    ..... still wrong stats.......
    ......still wrong calculation .....

  5. #5
    Anthony's Avatar
    Anthony is offline Affiliate Services
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    Default

    I will let Robin know your AM is on vacation.
    I am here to help if you have any issues with an affiliate program.
    Become involved in GPWA to truly make the association your own:
    Apply for Private Membership | Apply for the GPWA Seal | Partner with a GPWA Sponsor | Volunteer as a Moderator


  6. #6
    oyropa is offline Public Member
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  7. #7
    EP Relations is offline Sponsor Affiliate Program
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    Default

    Hi oyropa,

    I see that Miriam is away and I have started looking into this issue. This is a new problem that we have just discovered and we are researching why this is occurring band hope to have some resolution soon. When Miriam returns she will be assisting you directly by phone, email and chat. If I do have some answers for you before she returns I will get back to you as soon as possible.

    Best,
    Robin
    The Euro Partners Team

  8. The Following User Says Thank You to EP Relations For This Useful Post:

    Anthony (7 September 2010)

  9. #8
    oyropa is offline Public Member
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    Hi Robin ,

    Thank you for your response !!!

    Best regards

  10. #9
    EP Relations is offline Sponsor Affiliate Program
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    Default

    Hi Oyropa

    We appreciate your patience. After looking into your issue we noticed there is a display problem within the report.
    Side Games revenue for sports shouldn't be calculated under Casino Net Gaming, therefore seeing $0 in this column is not the issue.
    The revenue should be displayed under Total Sports Net Gaming, which at this time we do not have and with this being the case
    we will run a manual report for all your side game traffic. We will keep you updated on this issue.

    Best,
    Robin
    The Euro Partners Team

  11. #10
    oyropa is offline Public Member
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    Default

    Hi Robin ,

    at 1st , thanks for the response....

    but to do this manuell is not the best solution i think ?

    Poker side games are automaticly calculated , why not Titan Bet ?

    Will be the software configured/updated in the future to
    calculate it automaticly ?

    Best regards

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