Hello everyone,

I have very bad news re Rialto Casino and Rialto Affiliate programme as they are not going to pay hard earn commission.

When it comes to my issue, I have sent them few emails asking about my commssion and still get excuse from Jerlyn (jerlyn@rialtoaffiliates.net) bla bla bla


transcripts:

Hi "xxx"

Sorry I wasn't at the office for the weekend, just reviewed your
account and commission stands at $155,54 for the previous rev share
deal you had and the cpa deal.

Since we charge 50 for processing the payment we were waiting to see
if any of your other players would amount to anything. Like I told you
they made one deposit of minimum $25 and cashed out up to $200,



On Thu, Apr 19, 2012 at 3:53 PM,

"xxx" wrote:
> I have not received my commission yet...... I'm a bit disappointed with that
> issue.
> Why don't you reply on my emails? I'm just asking about my hard earn money,
> nothing else.. I don't know what the problem is?
> Please transfer my commission as promissed.
>
>
>
> 2012/4/19
>>
>> Any news?
>>
>> 2012/4/16, "xxx" <"xxx">:
>> > Hi Jerlyn,
>> >
>> >
>> > Would you be so kind and proceed with my February payment ASAP ??
>> >
>> >
>> > --
>> > "xxx"
>> > "xxx"
>> >
>> >
>> > [image: http://i46.tinypic.com/262o1fs.jpg]
>> > 2012/3/19 "xxx" <"xxx">
>> >
>> >> Hi Jerlyn,
>> >>
>> >> Ok As mentioned, I will wait for next payment run.
>> >>
>> >>
>> >> Best regards,
>> >> "xxx" "xxx"
>> >>
>> >> --
>> >> "xxx"
>> >> "xxx"
>> >>
>> >>
>> >> 2012/3/19 Jerlyn <jerlyn@rialtoaffiliates.net>
>> >>
>> >>> Hi "xxx"
>> >>>
>> >>> I understand your concern, as I mentioned in previous email we needed
>> >>> to review the players deposits as they deposited the minimum amount
>> >>> and made withdrawals of over $200.
>> >>>
>> >>> You agreed on this.
>> >>>
>> >>> Now because of this situation the finance department had to review the
>> >>> accounts as I mentioned and this took a little longer than expected
>> >>> but you will be paid on next payment for sure as I have follow up on
>> >>> your request and will make sure you get your full commission as
>> >>> requested on your email today.
>> >>>
>> >>> Jer
>> >>>
>> >>> On Mon, Mar 19, 2012 at 2:50 PM, "xxx"
>> >>> <"xxx"> wrote:
>> >>> > Hi Jerlyn,
>> >>> >
>> >>> > Ok, thanks for prompt answer, but If you have a look on T&C you will
>> >>> > see
>> >>> > sentence "We pay commissions on the 2nd of the following month
>> >>> and continue
>> >>> > to process payments until the end of that month". As far as I know
>> >>> > it
>> >>> should
>> >>> > be paid by the end of March 2012. Furthermore, I do not understand
>> >>> > why
>> >>> > balance of my affiliate account for March is -150$?
>> >>> >
>> >>> > Btw, please refer to your previous email of 2012/3/9, you wrote:
>> >>> "payments
>> >>> > are made the second week of every month."
>> >>> >
>> >>> >
>> >>> > Why do I have to wait so long for my commission?
>> >>> >
>> >>> >
>> >>> > An extract from the T&Cs.
>> >>> >>
>> >>> >> Revenue Sharing, Fees & Payment
>> >>> >>
>> >>> >> "(...) Affiliates are paid commissions once per month. We pay
>> >>> commissions
>> >>> >> on the 2nd of the following month and continue to process payments
>> >>> until the
>> >>> >> end of that month. Payments are expected for delivery approximately
>> >>> >> 1
>> >>> week
>> >>> >> after processing is completed and are effected by Neteller, Check,
>> >>> >> Moneybookers and Bank Wire. It is the responsibility of the
>> >>> >> affiliate
>> >>> to
>> >>> >> select the method of payment.(...)"
>> >>> >
>> >>> >
>> >>> >
>> >>> >
>> >>> > Thanks in advance,