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  1. Replies
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    I can do my best to investigate if you send me...

    I can do my best to investigate if you send me some details (username etc). It can happen that a player just stops playing of course, so unless there's an obvious sign of something else, I may not be...
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    Hi there, you're welcome to send me an email with...

    Hi there, you're welcome to send me an email with your username so I can check into it for you. Edward.Matthews@bet365.com.
  3. Good afternoon all, just a very quick message...

    Good afternoon all, just a very quick message informing everyone that we'll be more than happy to assist with any account queries on results or revenues, to help alleviate any doubt.

    You may...
  4. Hi Pomposzowy, can you send me an email at...

    Hi Pomposzowy, can you send me an email at edward.matthews@bet365.com with confirmation of your bet365 affiliate account username and i'll be able to advise further.

    Thanks,
    Eddie
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    I've had these facts confirmed from our side, so...

    I've had these facts confirmed from our side, so it's all I can say. Sherlock - more than happy to check your account specifically also - could you private message or email me your bet365 username -...
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    Hi All, We have looked into the stats...

    Hi All,

    We have looked into the stats outlined above with reference to specific affiliates as well as the wider affiliate base and we've had confirmation internally that there are no issues with...
  7. Replies
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    Morning Damage83, Sorry to hear of the...

    Morning Damage83,

    Sorry to hear of the circumstances outlined, can you contact me via edward.matthews@bet365.com with your bet365 account info, and I will aim to provide some detail in due...
  8. Replies
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    Morning all, There was an issue with reporting...

    Morning all,

    There was an issue with reporting on the 28th October which has affected the casino stats for the 27th October. We're aiming to resolve the statistics issue ASAP by adding the casino...
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    There's a delay in the stats today unfortunately...

    There's a delay in the stats today unfortunately but they will be updated for around 7pm tonight latest.

    Apologies in advance for any inconvenience caused.

    Thanks,
    Eddie
  10. Replies
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    Can you private message me your email address?...

    Can you private message me your email address? I'll see if it's being blocked somehow.
  11. Replies
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    2,322

    No email received?

    No email received?
  12. Replies
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    Hi, please contact me at...

    Hi, please contact me at edward.matthews@bet365.com and i'll be happy to assist.

    Cheers,
    Eddie
  13. Replies
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    Good morning Kris, I just wanted to quickly...

    Good morning Kris,

    I just wanted to quickly assure you that bet365 or our affiliate marketing team have nothing to do with the removal of posts or any general administration on these GPWA forum...
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    Good morning Kris, Hope you're well. We do...

    Good morning Kris,

    Hope you're well.

    We do appreciate the importance of your income and there has certainly been no intentional interference with your individual payment as we aim to maintain...
  15. Good afternoon Mikeaff, I hope you're well. ...

    Good afternoon Mikeaff,

    I hope you're well.

    My name is Eddie and i'm one of the Performance Marketing Managers here at bet365. I'd be eager to help you with your problem, so would you kindly...
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    Hi there, Yes I can confirm that if a player...

    Hi there,

    Yes I can confirm that if a player were to click on your tracking link and then enter a promotional code (although very few affiliates have promotional codes) - the player will be...
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    Good afternoon, Hope you're well. My name...

    Good afternoon,

    Hope you're well.

    My name is Ed and I work in the Performance Marketing team at bet365. I'm afraid that as a general rule, we don't offer promotional/bonus codes so you won't be...
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