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  1. #1
    FSB
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    Exclamation Slotobank.com (slotoaff.net) (RESOLVED)

    Hey guys,

    Just let you know that SlotoAff.net (Slotobank Casino) neither pay affiliate commission nor replay to emails.

    Beware...

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    Tonny (29 October 2015)

  3. #2
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    If you have any details to share please do and we can update the review of slotoaff on Gaffg

  4. #3
    FSB
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    Hi,

    I've tried to conact them (via: affiliates@slotobank.com) many times informing about 1-month overdue commission (still pending, not approved). One day I decided to contact via their casino live chat. The casino rep I talked to informed me that they don't deal with affiliate payments, so I requested him to pass my complaint to his manager. I did this 3 times (!) but no one has replied to me so far. They used to pay on time in the past, but something is going wrong now... If any news, I will keeping you informed.

    Regards,

    FSB

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    gaffg (27 October 2015)

  6. #4
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    Will try to contact them myself as well to intervene
    Last edited by gaffg; 27 October 2015 at 10:39 pm.

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    FSB (28 October 2015)

  8. #5
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    Not sure anybody is home in the affiliate department.

    Emailed support asking for AM contact and didn't get much of a reply.

    Live chat they said to contact support but explained that hasn't helped. They wouldn't provide a name and contact for the affiliate department and then eventually did saying Alex with email affiliate@slotobank.com.

    I have emailed to see if I get a response.

    On their affiliate site they list skype and email:

    affiliate@slotobank.com or Sloto_Bank to know more!

  9. #6
    FSB
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    I have tried all the options but to response.. The casino live chat works as usual, but no one knows what's happening with the affiliate department. I don't like it. I smell a rat...

  10. #7
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    Did you already tried to contact anna.krusse[a]slotobank.com?

    She is (or was) the "personal manager" at slotobank. I had an issue with the payment too. And also no response via the affiliate-contacts (Alex went offline at skype from the start of this issue - and he never "came back")...

    But Anna helped me and I got the money. If that does nothing too you can contact everymatrix (I also did and they supported me).

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    FSB (30 October 2015)

  12. #8
    FSB
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    I forwarded my payment request to anna.krusse[a]slotobank.com yesterday. For the time being, no reaction. Lets see..

  13. #9
    Virtual Marketing is offline Public Member
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    I have small affiliate balance with them as well, haven't really asked for it, but no one talked to me either.

  14. #10
    FSB
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    Finally.. paid.
    Last edited by FSB; 2 November 2015 at 8:21 am.

  15. #11
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    Did Anna reply back or someone else?

    No reply back to emails here

  16. #12
    FSB
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    I emailed to Anna and she replied to me that my payment request was forwarded. Two days later nothing happened and I emailed to her once again and finally got paid.

  17. #13
    Alex_Donovan is offline Non-sponsor Affiliate Program
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    Hi all,

    Really sorry for such a delay, we got technical issues with mail server. We are currently proceeding all pending transactions so in case you were ignored or forgotten kindly address the issue to affiliate at slotobank.com. I can assure you that all affiliate earnings will be paid and kindly remind you to request your earnings during a month, don't postpone it as it's pretty hard to find it later.
    Thanks a lot and once again accept our apologies for the delay.

  18. The Following 3 Users Say Thank You to Alex_Donovan For This Useful Post:

    FSB (5 November 2015), gaffg (5 November 2015), Kazino (6 November 2015)

  19. #14
    FSB
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    Thanks for the explanation. No issues then. I will ask admin to mark the topic as resolved.

  20. #15
    Anthony's Avatar
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    Glad all is sorted, I have marked the thread resolved.
    I am here to help if you have any issues with an affiliate program.
    Become involved in GPWA to truly make the association your own:
    Apply for Private Membership | Apply for the GPWA Seal | Partner with a GPWA Sponsor | Volunteer as a Moderator


  21. #16
    latestbonuses is offline Private Member
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    Hi,

    i have issue with this brand, they not pay us from January 2016 - send they a lot of mails no answer...

    Hi,

    we have issue on this brand, can you help?


    Quote Originally Posted by Anthony View Post
    Glad all is sorted, I have marked the thread resolved.

  22. #17
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    I have removed the casino of my sites.
    Bug when I open the link, no replies to emails sent.

  23. #18
    Anthony's Avatar
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    I will see if I can contact them.
    I am here to help if you have any issues with an affiliate program.
    Become involved in GPWA to truly make the association your own:
    Apply for Private Membership | Apply for the GPWA Seal | Partner with a GPWA Sponsor | Volunteer as a Moderator


  24. #19
    FSB
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    We have not been paid too..

    Btw. I sent my payment request to: Anna Kruse - anna.krusse@slotobank.com She helped us in the past.
    Last edited by FSB; 11 May 2016 at 4:54 pm.

  25. #20
    latestbonuses is offline Private Member
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    Hi,

    yes we write also 3 times, she answer that will fix it but... nothing.

    Someone on skype give me contact of the owner, his skype is ivanytskyi but up now he did not accepted us in skype

    Quote Originally Posted by FSB View Post
    We have not been paid too..

    Btw. I sent my payment request to: Anna Kruse - She helped us in the past.

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