Ontario’s regulated market for legal sports betting and online casino gambling is the only one of its kind in Canada, allowing private-sector operators to take bets from residents in exchange for a cut of their revenue. However, that market has quickly gotten very crowded, with more than 70 iGaming sites now active in the province, which doesn't include the sportsbook and internet casino offered by the government-owned Ontario Lottery and Gaming Corp.
Coolbet was in the first wave of private-sector operators to launch in Ontario in April 2022. The operator tried to carve out a good-sized market share with a focus on transparency and advertising efforts such as a partnership with “Canada’s Fastest Man,” Andre De Grasse.
Nevertheless, it was tough sledding for Coolbet, which is owned by gaming technology provider GAN Ltd.
In August 2022, about five months after launching in Ontario's regulated iGaming market, GAN's CEO acknowledged they had a "slower-than-anticipated start" in the province. The company's chief financial officer added that they had "softened" their outlook for Ontario due to the "intensely competitive environment."
It is partly because of that competitiveness that GAN is pulling the plug on the Ontario experiment. While Coolbet remains available in other parts of Canada, and while GAN will continue evaluating "regulated market opportunities" that present the possibility of good returns, Ontario is off the table for now.
"The company is focused on maximizing profitability and investing capital and resources into only the highest return regions," GAN said in an email to Covers. "Unfortunately, given the competitive nature of the market and the heightened promotional environment we didn’t see a near-term path to profitability, so we are reallocating our resources elsewhere."