Stay away from Staybet

[Casinomon]

Hi Everyone!

Just registered at this forum, probably should have done a long time ago instead of struggling and fighting on my own with various projects and issues.

I´ve had a passion for the iGaming industry for as long as I can remember, probably since playing hoyle casino games on my first computer in 96 Recently, I moved to Malta to persue my dreams and make it within this industry. A few months ago, I quit my job at one of the greatest companies/online casinos I have stumbled upon. I obtained a lot of great casino-domains and started live-streaming, I am pretty sure my channel was the fastest growing within it´s area on twitch for a brief period, before I hit a MAJOR speedbump - Staybet.

While streaming, sometimes I would get a no-deposit bonus with wagering requirements attached, but in the end withdrawable funds. Mostly however, I would deposit myself and occasionly take a 100% deposit bonus. Everything was going great until I met the CEO for Staybet. We were discussing the live-streaming phenomena and it´s potential, and as an owner of some satelite channels, he sold me the idea of airing a casinoshow as well as the livestream itself. I, of course, saw this as a lifetime opportunity and went all-in, dedicating my time to stream and promote this staybet casino. What they have put me through, makes me want to throw up only by thinking about it. The consequences from what they did to me, I came to realize first now a few months later and I can´t describe how I feel about it....

One evening, when I was not planning to stream but going on a well needed "date-night" with my spouse, I recieved a call from the CEO and affiliate manager for staybet. They requested that I go live with my stream since the streamer with the highest amount of viewers just went broke and there was nobody else on that could compete with me at the moment. I explained I could not but they persuaded me and added a €150 bonus to my account with 80x (!) wagering. No max withdrawal. I streamed for 3 days and 20 hours in total, in front of 100s of viewers, hitting some great wins and having a really awesome streak in general. I was going up to € 3k and down to €200, back up again and down....I kept on playing to generate more traffic and I also felt bad about withdrawing without being "worth" it. The viewers started questioning me after a big hit that took me back to 2.7k (money were now fully wagered since 30 hours back) , urging me to make a withdrawal. I requested one, and got a call from the CEO, literally laughing at me for thinking I would be able to withdraw my winnings..... This was a lot of money for me and really well needed after a loosing streak where I had deposited 4-5k € for the previous sessions.

A month later, I was expecting to at least get my revenue share paid out, since it was now my only income. Our deal was 40% rev share but my account has been set to 25%-30% , the rev share that was going to be paid out for June was €1276, which still shows pending on my affiliate account. Week after week, they came up with new excuses as to why it has not been paid out yet. Then one day, I tried to log on my affiliate account but could not. Their affiliate manager removed me on skype and blocked me on facebook, nobody would answer my emails and I was left out hangin.

The numbers don´t even add up, funds have been removed from time to time and the CEO has even stated that they take away fees retroactively even after the net rev is set for the month, this to cover cost for retention, newsletters and customer support for the customers I sent to them....

I had friends and ex-collegues registering and playing with them, reporting fishy stuff about the wagering requirements for the bonuses, which seem somewhat dynamic. Even after clearly having wagered the full amount, the system would show something else. If you asked the support 3 times the same evening without playing in between, you would get different answers as for how much wagering you have remaining. In one case, adding up to 350x in total. I have been sent transcripts where the support writes drunk messages that make no sense, where the support has been offensive towards the players and even seen with my own eyes live in a bar how the CEO is taking over chats and telling customers to f*** off. Some of the people they have been confiscated money and refusing to pay out winnings to are the most serious and well experienced people I know in the business, working in payment and fraud departments on other casinos.

Staybet has a Curacao license, and I feel like there is absolutely nothing I can do about them keeping on running their business like they have no obligations whatsoever towards their affiliates or players. Not getting my affiliate money, not getting my winnings, I ended up getting evicted from my apartment, almost left by my girlfriend, all my affiliatesites got put on hold as I could not pay my freelancers, and this has all snowballed into a situation where I now can´t even pay my internet bills or renew domains I think are worth a lot of money. I am simply about to loose everything. I have blamed myself since day one for this, had I been able to keep my stream going at the same pace I did before, I would most likely never have to get a 8-4 job again and would live happily doing what I am passionate about and enjoy the most. And loosing domains every day as I am right now, feels like getting stabbed each time one goes away,

I hope I did not get too much of topic, and I am happy if you read this far. I simply don´t know what to do anymore, if there is at least some way or somewhere to turn to in order to get the ****** 30% rev share paid out at least, I would be able to save my highest valued domains and be back on track within 2-3 months. Any information or suggestions on how to proceed would be extremely appreciated!

Thank you for your time and have a great nioght everyone!

[Topboss]

I was a bit shocked when I read this post as I work with Staybet and have never had a problem being paid by them, and neither have any of my players, so I raised this issue with them as I know there is always 2 sides to a story.

Suffice to say the above person shouldn't be taken too seriously and is rather well known for the wrong reasons at Casinos in Malta.

[Casinomon]

I was a bit shocked when I read this post as I work with Staybet and have never had a problem being paid by them, and neither have any of my players, so I raised this issue with them as I know there is always 2 sides to a story.

Suffice to say the above person shouldn't be taken too seriously and is rather well known for the wrong reasons at Casinos in Malta.

I would assume they don´t risk it with bigger affiliates, you are simply far more valuable for them than I would be, but please, I would be very interested in what you mean with your last sentence.

* I do have chat transcripts showing their unethical behaviour towards players

* I still have payments pending in my affiliate account that will never be paid out

* The winnings that were not paid out was witnessed by hundreds of people on twitch


What I should have mentioned however, is that after me begging for comission/winnings being paid out, after enough time has passed and my situation got desperate enough, the CEO would take advantage of me and offer me a ridicolous amount of cash I could not say no to. I have been paid roughly €300 cash over the last 4 months, instead of €4000


Edit: I felt a bit offended, but I do appreciate you raising the issue, Thank you for that

[celena]

Hello,

I do not know this company.
But when I read some things, it does not give confidence,

But TopBoss said that all is well.
It's strange, Casinomoon, a company is serious or not.

[Casinomon]

Hello,
Hello,

I do not know this company.
But when I read some things, it does not give confidence,

But TopBoss said that all is well.
It's strange, Casinomoon, a company is serious or not.

I am surprised too, but at the same time, I also know a lot of players that has withdrawn their money without any problem. And I have yet not heard about someone else not getting their affiliate comission paid out. I assume some changes has been made, but all of the content in the initial post is true and most of it can be backed up with evidence and witnesses. In an attempt to to claim my winnings, while my stream still had some traffic, I posted the story about what they did to me. The result was calls from the CEO, calls from his relatives even, begging me to take it down and that we will talk about the payments. I did take it down, but did still not get anything.Probably they started doing better than expected after the start-up phase and realized that they can make money without running over other people. In that case, I guess it´s for the better good.

But still, The way I have been treated after giving my heart and soul, 100% dedication and working for them for free, is unacceptable and for me not understandable. To whomever it concerns I´ll gladly provide any kind of evidence

@Topboss: I see you are a respected member of this community, or even in the industry. However I don´t understand how you can throw out something like you just did, would you please care to ellaborate or answer? My first post on an important forum for me and you miscredit me right away based on what? There is not a single reason for why I would be well known in a bad way at any casino. I am the most honest and open person you´ll stumble upon, naive maybe, thinking the best about everyone until proven wrong. But apart from giving customer support agents a hard time when not getting the service a depositing casino player should expect or when getting false marketing sent to me, I have not hurt a fly or done anything any casino would possibly dislike. Please edit your post or ellaborate. (I can not send PM to you since I don´t have 10 posts yet)

[Casinomon]

A guess from my side would be that they were maybe struggling a bit in the beginning, both financially and management-wise. I got completely run over, but I also know a lot of players who never had any problem there. Might be that things simply are going well enough for them nowadays to understand they can take the same risk they took with me and some players, but all of the above in the initial post can be verified by both witnesses and pure evidence in form of mails, affiliate account, recorded phone conversations and skype conversations.

Might be, that a company is seriouys or not. But today I think today a unserious company quickly learns from its misstakes and the value in being honest and transparent towards its customers and partners.

[JJ_LBO]

Thanks for sharing your story. It is a sad one but certainly not off topic.

this has all snowballed into a situation where I now can´t even pay my internet bills or renew domains I think are worth a lot of money.

If things have genuinely got this bad it's a hell of a shame. But if you have valuable domains and sites, don't let them expire! Someone else may be able to help with funding, perhaps a joint venture? PM me if interested.

[Mobcasinos]

Haven't heard any bad things with staybet. Usually I have heard how good they pay and very easy. I hope you can reach an agreement with them to fix this issue otherwise you would be the first one I read about bad expereice with Staybet.

[Alexm]

Very strange I never problem is Staybet affiliate. Payment first day of month

[Casinomon]

Thanks for sharing your story. It is a sad one but certainly not off topic.



If things have genuinely got this bad it's a hell of a shame. But if you have valuable domains and sites, don't let them expire! Someone else may be able to help with funding, perhaps a joint venture? PM me if interested.

I tried to PM you but have so far not reached 10 posts. I don´t know if you could maybe PM me so that I can reply that way, or else I´ll just try to get my 10 posts done and write to you as soon as I´m done with it