XC Gaming was fined SEK5m (€489,000) by Swedish gaming regulator Spelinspektionen after awarding player bonuses on a number of occasions, despite regulations stating each customer can only be awarded one financial reward upon sign-up. XC Gaming operates Klirr and Frank Fred brands in Sweden.

From iGaming Business:

The business described the payments as ‘gifts’ and suggested that they did not count as bonuses as they were not linked to gameplay. However Spelinspektionen said that as they were designed to ensure the individual’s continued play on the operator’s platform, they fell foul of the bonus regulations.

Furthermore while these financial sums were being paid to the player, the operator had also identified the individual as a vulnerable player, and had been in contact with them about their gambling. This, the regulator said, amounted to a breach of XC’s duty of care to the player.

It said that based on XC’s turnover of SEK707.3m in the year ended 31 December 2019, it could fine the operator up to 10% of that sum, at SEK70.7m. However it decided that while such a high penalty was not justifiable, it felt that the serious nature of the breaches meant that an SEK5m fine and a warning was appropriate.

XC’s Swedish licence, which came into effect from 1 January 2019, is due to expire on 31 December this year.
Read the decision by Spelinspektionen here (in Swedish): http://www.spelinspektionen.se/globa...2020-11-19.pdf

Read the article here: https://igamingbusiness.com/xc-gamin...on-violations/