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9 September 2010, 4:47 pm
#1
Taking legal action against a casino in Malta
A player contacted me who is seemingly very keen to take legal action, in Malta, against an LGA-licensed casino. It's against my advice, but his choice at the end of the day.
So now I'm looking for a Malta-based lawyer who could be engaged to bring this kind of litigation. Can anybody help? He's already engaged a local lawyer, but he needs to bring the action in Malta.
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9 September 2010, 6:35 pm
#2
This will be a mistake and will cost him money, i agree with you Caruso and would advise against.
However like you say it is his choice
I will PM you tomorrow Caruso, it is late now and will provide you with the neccasary info in order to contact a Maltese based Lawyer.
Arthritis Care
To find true bravery and courage all one need do is look in to the eyes of a sick child - A humble parent
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10 September 2010, 4:40 am
#3
Arthritis Care
To find true bravery and courage all one need do is look in to the eyes of a sick child - A humble parent
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10 September 2010, 9:50 pm
#4
Thanks, I'll pass the info onto him. I can't see it happening, though it'd be a great test case.
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10 September 2010, 10:23 pm
#5
Please let us know what you can Caruso. I don't agree with sueing either. He/she must feel strongly about it. It would be interesting to see if anyone will take on the case.
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11 September 2010, 4:54 am
#6
I am very pessimistic about any chance of succesfully suing in Malta against any Casino, one reason being that gambling is so important to the economy over here and they are very adverse to upsetting the applecart.
BUT
There is a new chief over here at the LGA and i get the impression that they may be at long last taking a more pragmatic look at how they handle customer relations, the feeling i am getting is that they have realised that negative publicity in the long run will effect them.
Malta is a thriving Island, a newish member of the European Union and they do not want to seen as some sort of cowboy jurisdiction and there is a possibility that they will be getting their act together when it comes to customer relations, with players and affiliates alike.
I read this today in The Times of Malta
Malta-based remote gaming operator Stryyke Malta Limited has had its gaming licence suspended by the Lotteries and Gaming Authority.
Last Friday, the regulator said Stryyke Malta Limited operated a Class 2 licence and operated through the domain name Stryyke.com. The authority said that Stryyke’s online casino operations were not being operated under a Maltese licence issued by the LGA.
Gamingintelligence.com said Stryyke’s site is currently unavailable, with several internet blogs recently recording multiple complaints against the company by customers not receiving payments.
Authoritative website sportsbookreview.com has been inundated with punter complaints about slow payments, frustrating winning withdrawals experiences, and confiscation all year.
The portal downgraded Stryyke to D- earlier this year, denoting some risk to players’ funds and poor customer service.
Customers who have outstanding payments were asked by the LGA to lodge reports at complaints@lga.org.mt.
Thats a positive move, albeit rather late,but it has got me thinking.
It may pay Caruso for your your player to send emails to the online newspapers here, either direct to the news department or to the comments page, wouldnt do any harm
The two major papers, both with online sites are
http://www.timesofmalta.com/
http://www.independent.com.mt/
Worth a try, especially if it is worded in such a way that lack of cooperation from the LGA in player matters is reflecting poorly on the Island as a whole.
Just a thought
Arthritis Care
To find true bravery and courage all one need do is look in to the eyes of a sick child - A humble parent
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12 September 2010, 5:25 am
#7
Malta do need to pull thier finger out or remain a bit of a laughing stock.
It's not especially difficult to turn around opinion.
Pay the players or you lose your permission to operate under Malta.
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12 September 2010, 9:50 am
#8
before they can just pay the players every complaint would need to be thourougly investigated, i am sure CM will tell you how time consuming that can be.
Malta have hundreds of licensees and with the amount of complaints from players and affiliates, both genuine and fraufulent i can imagine that you would need a big office with many full time staff to deal with it.
I also read many times about player complaints in all jurisdictions that are not dealt with, affiliates have no chance in any jurisdiction.
My issue with the LGA is that when it is proven they do nothing and that they seem to be an easy target for dodgy casino, sportsbooks etc to set upo and get a license.
Malta can and should do a far better job, i agree dont get me wrong, but it is not as easy as we think it is, the logistics behind all this are daunting.
And it is not just Malta, a quick read on the SBR and you see tons and tons of complaints against UK and Gibralter licensed gambling companies, and then lots not forget the wild west of Costa Rica and the other so called jurisdictions either.
And it is not just jurisdictions either, how many reputable webmasters on here complain about some of this sites sponsors, a few do, complaints against gambling companies are across the entire industry and while the Malta LGA has a poor reputation and a deserved one, there are not many organisations, jusridictions, entities, call them what you like that are much better and some are far worse.
Suppose my point is, Malta LGA have to get their act together, but lets not just pick on them, there are more out there, many more.
Arthritis Care
To find true bravery and courage all one need do is look in to the eyes of a sick child - A humble parent
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14 September 2010, 11:16 am
#9
Tesco have some funky online terms, so it's not Malta, nor indeed online gambling speciific, for sure.
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