thoughts on mayagaming.com ???
hello everyone,
i would like to know if some of you may have feedback on the mayagaming.com affiliate program. they have been approaching me lately for exposure on my network. i thought i read something about them that was not in the best light, but i can not find it now, so i am either confusing them with someone else or i just can't locate the dirt.
if you have had any experiences with this grop, or have any infiormation it would be greatly appreciated knowing this.
best regards,
ben
anyone from mayagaming want to respond?
just wanted to ask someone from mayagaming to respond / give us their point of view. i will be giving my point of view and relaying my experience with them in a future post, but want to give them a final chance to respond to my repeated emails from the past month.
maybe my emails are getting caught in their spam filter? so I am hoping that someone from mayagaming is monitoring this thread and contacts me.
mayagaming not paying for 3 month
here is one chat session with support
philipe: i asked for a reply about my withdrawal
You are now speaking with Joyce of Player Support.
Joyce: Hello philipe. You have reached Player Support. How may I assist you?
Joyce: May I have your username please?
philipe: philipe999
Joyce: There is a delay in withdrawals, we've not gotten any feedback yet from the accounts department, let me send another to them.
philipe: will i realy have a reply and be paid
Joyce: Once the withdrawal is processed, the accounts will email you.
philipe: i asked that they send me a reply by mail
Joyce: They will email you once the withdrawal is processed.
Joyce: Email.. not mail.
philipe: email
philipe: or mail
Joyce: Email only
philipe: i just want to know where my deposit is
Joyce: The withdrawal is in your cashier page
Joyce: Under withdrawals
philipe: because delay or not my first
philipe: deposit money
philipe: is still my money
Joyce: You'll see that money, you have the option to cancel and put the money back in your account,
philipe: lol
philipe: ÀI WANT IT INTO MY MONEYBOOKER ACCOUNT
philipe: AND RIGHT NOW
philipe: why would i want to put it back into my account
philipe: its been 3 month i wait
Joyce: We do not have the authority to do so, we're only third party game support.
Joyce: Hence why we can only forward this to the accounts department via ticketing system.
philipe: so the cashier support is a third party
philipe: hello
philipe: so if i cant communicate with the person who as my money
philipe: it is clearly cathegorize as stealing
Joyce: No, it's not categorized as stealing.. Like I said, the site is just having some withdrawal delays
philipe: it is cathegorize in what then
philipe: because in the terms and condition i sign
philipe: you missed some points
philipe: is your cashier FutureBet
philipe: because i aint USA so gambling is legal here
philipe: hello
Joyce: I've forwarded this matter to the accounts via ticketing system. Please do wait for their email.
Joyce: Have a good day
Joyce: Good bye!
philipe: lol
philipe: you never respond
Joyce: The accounts you mean?
Joyce: We'll just have to wait for their reply.
philipe: all my question
Joyce: We don't work in the same geographical location..
philipe: wait like for life
Joyce: So you'll just have to wait
Joyce: Sorry about the delay..
philipe: but
Joyce: The only thing I can do is forward this matter again to them.
philipe: is it future bet that provide your services
Joyce: And that's what I did.
philipe: send it like thousan time
Joyce: Like I said, I'm only third party support.
philipe: if i call by phone will it be the same support
Joyce: That's all I know.
Joyce: Yes.
Joyce: We're the same.
Joyce: Only third party game support.
Joyce: That's it.
philipe: and if i deposit will i have the same delay
Joyce: The only thing we are able to do is to forward this matter.
Joyce: I don't think so.
Joyce: I think I've told you several times that there is a delay in the site for withdrawals and that the only thing we can do is to forward this to the accounts department.
Joyce: And I've forwarded this matter to them already.
philipe: so you say that you cant give me info about where is my money becaus eyou cant pay me and that i cant contact the person who have the money
philipe: but you can
Joyce: There's nothing we can do now but just wait for their feedback.
Joyce: I can
'
Joyce: We can't contact them.
philipe: 2 month ago a support sent feedback
Joyce: We only forward this to them via our ticketing system
philipe: so if you cant contact them how do you send feedback
Joyce: We don't send feedback.
philipe: and can i acess this ticketing system
Joyce: We send reminders to them.
Joyce: Like I said, do read..
Joyce: We send tickets to them via our ticketing system.
Joyce: That's it.
philipe: Like I said, do read..
?
Joyce: Ticketing system.
Joyce: We send reminders to them via ticketing system.
philipe: but can i access it
Joyce: No
philipe: by the way do you accept that i register this conversation
Joyce: Ticketing system.
Joyce: And we don't have their contact numbers
Joyce: Only the ticketing system.
Joyce: That's it.
Joyce: Only ticketing system can we send them reminders
philipe: and that i sent it throught forum
Joyce: And if they don't give us feedback, we're unable to do so.
Joyce: No, you're not able to access our ticketing system.
Joyce: I think there's nothing more I can say, cause I've been repeating this for the past half and hour.
philipe: i asked if i can record this conversation
philipe: and send it into forum
Joyce: That's your perogative.
philipe: ?
Joyce: Perogative means choice.
philipe: i need a yes or no
philipe: it is your choice to accept
Joyce: Have a good day
Joyce: Good bye
i talked to support like 2 time a week for 3 month and always the same answer they supposely send a ticket to the other side of nothingess
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