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  1. #1
    mickey417 is offline Public Member
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    Default Videoslots.com (affiliate accuses them to be Scammers)

    All the worst features of scammers yo will find there:

    - not paying
    - creating of a quasi white label brands to find new players and affiliates , only to cheat affiliates and transfer players to main brand
    - closing accounts for no reason
    - spamming players accounts

    i sent them ugly email, now i want to warn all affiliates

  2. #2
    Roulette Zeitung is offline Public Member
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    Hello,

    the CEO of videoslots.com also has to start small. One of Alexander's 1st sites: http://web.archive.org/web/200612050...bbapengar.net/

    Maby you have seen this whois: http://www.whoismind.com/whois/videoslots.com.html

    Don't try Curacao, try Sweden: http://whois.domaintools.com/snabbapengar.net

    If you want to write him or talk to him to get your hard earned money, then look here for this public entry: removed

    I whish you all the best!

    Leopold
    Last edited by Paolino; 3 September 2012 at 3:20 pm. Reason: link to person removed for privacy reason. Domain whois info are enough

  3. #3
    Videoslots is offline Non-sponsor Affiliate Program
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    Quote Originally Posted by mickey417 View Post
    All the worst features of scammers yo will find there:

    - not paying
    - creating of a quasi white label brands to find new players and affiliates , only to cheat affiliates and transfer players to main brand
    - closing accounts for no reason
    - spamming players accounts

    i sent them ugly email, now i want to warn all affiliates
    Dear mickey417,

    We have not received any emails from you.

    To start with, Videoslots.com are NOT scammers and we DO NOT cheat our affiliates.

    Videoslots.com was recently merged with Dbet.com (Diamondbet.com). If you had an account at Dbet.com this account has been transferred to Videoslots.com. All players are still tracked to their affiliates and commission is paid the 7th of each month. If you had one account at Dbet.com and one at Videoslots.com these two have been merged into one and your old account has been closed and all players transferred to your new account. You should have received an email informing you about this if this was your case. If you still are experiencing problems to login, you can contact affiliates[at]videoslots.com or send us a PM here and we will resolve it for you. Please make sure to give us your correct login details.

    Best regards,

    Lucas

  4. #4
    grem's Avatar
    grem is offline Public Member
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    Default

    Do you have proof of spamming player accounts

    when you say closing of accounts was this your affiliate account or closing of a player account?

    Reading your email doesn't tell enough information if this is true or just your opinion.

  5. #5
    Roulette Zeitung is offline Public Member
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  6. #6
    Videoslots is offline Non-sponsor Affiliate Program
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    Yes you are right, we had some complaint regarding our bonus terms. But if you don't like our bonus terms, you shouldn't signup for the bonus.

  7. #7
    Videoslots is offline Non-sponsor Affiliate Program
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  8. #8
    F-L-C is offline Private Member
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  10. #9
    Roulette Zeitung is offline Public Member
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    But if you don't like our bonus terms
    9 of 10 online casino players don't linke bonus terms because of not reading them.
    But this is an (unfortunate) story in itself.

  11. #10
    PlayHunter is offline Public Member
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    Quote Originally Posted by Videoslots View Post
    To start with, Videoslots.com are NOT scammers and we DO NOT cheat our affiliates.
    Dear Mr. Luckas, I have two questions for you which I expect you to fully respond:

    1. How about that fake Ecogra emblem posted a while ago on your videoslots website ? And for what was the "we are approved by Ecogra" statement ?

    2. Your bonus terms ARE BUILT TO BE BROKEN ! I`ll show you the term: "All winnings from a bonus qualification period will be forfeited if .. wagering more than 10% of the remaining bonus amount available on your account in a single bet (maximum €10) during a bonus qualifying game." - Explanation:

    QUESTION - When the player is down to as low as 9 cents (yes, 0.09€) HOW THE FU*K HE CAN NOT BROKE THAT STUPID BONUS RULE ? (you tell me!)

  12. #11
    Magenti is offline Private Member
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    Quote Originally Posted by Videoslots View Post
    Yes you are right, we had some complaint regarding our bonus terms. But if you don't like our bonus terms, you shouldn't signup for the bonus.
    You have GOT to be kidding me. With a reply like that how do you still hold a job Lucas?

    You retroactively change the terms and conditions as proven by deucebag on casinomeister.com and this is an acceptable practice in your eyes?

    Holy cow, *Edited to remove the personal attack I did*

    I want answers as to why videoslots.com, with bad T&Cs from the get go, can confiscate winnings of a player when he met them and actually won.
    Last edited by Magenti; 4 September 2012 at 10:24 am.

  13. #12
    Videoslots is offline Non-sponsor Affiliate Program
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    Quote Originally Posted by Magenti View Post
    You have GOT to be kidding me. With a reply like that how do you still hold a job Lucas?

    You retroactively change the terms and conditions as proven by deucebag on casinomeister.com and this is an acceptable practice in your eyes?

    I want answers as to why videoslots.com, with bad T&Cs from the get go, can confiscate winnings of a player when he met them and actually won.
    Hello Magenti,

    The case you are referring to is regarding the player deucebag and it was in January 2012. It was a mistake from our side and the player was repaid as you can see if you read the full tread at Casinomeister. We had a problem with our cache function, so the actually terms was updated 12 hours after the bonus was activated. We didnt know about this issue until it was too late.
    Last edited by Videoslots; 4 September 2012 at 10:53 am.

  14. #13
    Videoslots is offline Non-sponsor Affiliate Program
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    Quote Originally Posted by PlayHunter View Post
    Dear Mr. Luckas, I have two questions for you which I expect you to fully respond:

    1. How about that fake Ecogra emblem posted a while ago on your videoslots website ? And for what was the "we are approved by Ecogra" statement ?

    2. Your bonus terms ARE BUILT TO BE BROKEN ! I`ll show you the term: "All winnings from a bonus qualification period will be forfeited if .. wagering more than 10% of the remaining bonus amount available on your account in a single bet (maximum €10) during a bonus qualifying game." - Explanation:

    QUESTION - When the player is down to as low as 9 cents (yes, 0.09€) HOW THE FU*K HE CAN NOT BROKE THAT STUPID BONUS RULE ? (you tell me!)
    Dear PlayHunter,

    1. Ecogra have two different options for gaming companies. We have one of them, we put up the wrong logo for our option by mistake. This have been corrected.

    2. If you read the full bonus terms you could see that you were always allowed to bet 3 euro regardless of your remaining bonus amount.

    But our bonus terms have been updated since then:
    wagering more than 100% of the bonus amount in a single bet ( maximum 10 ) during a bonus qualifying game.

  15. The Following User Says Thank You to Videoslots For This Useful Post:

    PlayHunter (4 September 2012)

  16. #14
    Videoslots is offline Non-sponsor Affiliate Program
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    Quote Originally Posted by mickey417 View Post
    All the worst features of scammers yo will find there:

    - not paying
    - creating of a quasi white label brands to find new players and affiliates , only to cheat affiliates and transfer players to main brand
    - closing accounts for no reason
    - spamming players accounts

    i sent them ugly email, now i want to warn all affiliates
    Dear Mickey417,

    We are still waiting for your reply so we can help you with whatever you need help with.

  17. #15
    Roulette Zeitung is offline Public Member
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    Is it not nice when bonus terms are so wonderfully simple and understandable?

  18. #16
    Magenti is offline Private Member
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    Quote Originally Posted by Videoslots View Post
    Hello Magenti,

    The case you are referring to is regarding the player deucebag and it was in January 2012. It was a mistake from our side and the player was repaid as you can see if you read the full tread at Casinomeister. We had a problem with our cache function, so the actually terms was updated 12 hours after the bonus was activated. We didnt know about this issue until it was too late.
    I may have been hasty with my reply but things like these infuriates me something insane. Casinos who think they can act anyway they want.

    I also did not check to see if it was resolved or not in the end,I just glanced at it, so that is another bad on my end as well as the targeting of Alexander who, it turns out, contacted the player, reinstated the winnings and solved the problem.

    I should have had my coffee and then read through it instead of insta replying. Alex actually contacted me directly and explained it.

    Question. Were the players notified by email that the changes had been made even if it was 12 hours before? The T&C change was not a small one.

  19. #17
    Anthony's Avatar
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    I had a chat with Lucas at VideoSlots and he said he would be happy to address any issues, please email him at affiliates [at] videoslots.com.
    I am here to help if you have any issues with an affiliate program.
    Become involved in GPWA to truly make the association your own:
    Apply for Private Membership | Apply for the GPWA Seal | Partner with a GPWA Sponsor | Volunteer as a Moderator


  20. #18
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    Hi Mickey417,

    I would like to assist with your issues. I have sent a multiple messages to follow up on your post and have not heard back. Please send me a PM or email.

    Thanks
    I am here to help if you have any issues with an affiliate program.
    Become involved in GPWA to truly make the association your own:
    Apply for Private Membership | Apply for the GPWA Seal | Partner with a GPWA Sponsor | Volunteer as a Moderator


  21. #19
    Anthony's Avatar
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    Hi Mickey417, I wanted to acknowledge the receipt of your email, thank you.
    I am here to help if you have any issues with an affiliate program.
    Become involved in GPWA to truly make the association your own:
    Apply for Private Membership | Apply for the GPWA Seal | Partner with a GPWA Sponsor | Volunteer as a Moderator


  22. #20
    Lucas is offline Banned
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    Hi Pierre,

    I am sorry but i cannot really help you with this.

    I spoke to fraud and security, and they have recognised your name, and i looked in to both of your accounts and i can see that you have made deposits in both accounts during the same month, and you have used bonuses with both of them. This is a clear breach of our terms and conditions.

    Kind Regards,
    Lucas

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