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  1. #1
    maxmau is offline New Member
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    Default Waiting for a payment - Can't communicate with Unibet

    Hello,
    I have a payment on hold since june 4th.
    I tried to send a message through the internal messaging system but no answer. Same happened after an email to the affiliate customer email.

    What can I do? Is there anyone from unibet in this forum that can help me solving this problem?
    Thanks

  2. #2
    maxmau is offline New Member
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    anyone from UNibet that can help?
    Thanks

  3. #3
    Shaun O'neill is offline Former Affiliate Manager
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    Maxmau

    I know Uni bet have a contact number on the affiliate website, might give you a better chance of getting an answer.

    Good Luck.

    Shaun

    Quote Originally Posted by maxmau View Post
    anyone from UNibet that can help?
    Thanks

  4. #4
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    vmlinuz is offline Private Member
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    We're also waiting for 2 months of revenue payment, but nothing so far. Nobody is respondig. If they're on vacation they should've set up some autoresponder for emails.

  5. #5
    Shaun O'neill is offline Former Affiliate Manager
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    vmlinuz

    Scanid's take huge long holidays so you never know they could be holiday.

    Unibet affiliate team

    If you require any further assistance regarding affiliates please do not hesitate to contact us using the form below.



    Customer service

    If you would like to have further assistance on a customer based level, please do not hesitate to contact us on following details, or using the form below: (English)

    Phone:0800 013 1571 (UK Freephone) or 00 44 207 949 0088 (International)


    Good luck.

    Shaun
    Quote Originally Posted by vmlinuz View Post
    We're also waiting for 2 months of revenue payment, but nothing so far. Nobody is respondig. If they're on vacation they should've set up some autoresponder for emails.

  6. The Following User Says Thank You to Shaun O'neill For This Useful Post:

    vmlinuz (22 July 2009)

  7. #6
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    time2win is offline Private Member
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    I have the same problem. They called that customer support??? What a joke?!? My site http://time2win.eu has 5 team members and over 2000 customers and we had never answered later then 2 hours to a customer message... I will wait till the end of the week and if I don't get my payment, I will put them on my Black List. I encourage You to do the same... Ohh here is another number : <?XML:NAMESPACE PREFIX = SKYPE /><SKYPE:SPAN id=softomate_highlight_0 class=skype_tb_injection title="Call this phone number in United Kingdom with Skype: +442085458021" type=".flex" mode=".compat" skypeid="0" skypeaction="call" nof="" isfax="" fwidth=".w16" path="file://C:/DOCUME~1/OP/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/" durex2="84" durex="479" context="+44 20 8545 8021"><SKYPE:SPAN style="BACKGROUND-IMAGE: url(file://C:/DOCUME~1/OP/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/inactive_a.compat.flex.w16.gif)" id=skype_tb_droppart_0 class=skype_tb_imgA title="Skype actions" skypeid="0" skypeaction="drop" skypesms="0"><SKYPE:SPAN style="BACKGROUND-IMAGE: url(file://C:/DOCUME~1/OP/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/famfamfam/GB.gif)" id=skype_tb_img_f0 class=skype_tb_imgFlag></SKYPE:SPAN></SKYPE:SPAN><SKYPE:SPAN style="BACKGROUND-IMAGE: url(file://C:/DOCUME~1/OP/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/inactive_s.flex.compat.gif)" id=skype_tb_img_s0 class=skype_tb_imgS></SKYPE:SPAN><SKYPE:SPAN style="BACKGROUND-IMAGE: url(file://C:/DOCUME~1/OP/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/inactive_m.compat.gif)" id=skype_tb_text0 class=skype_tb_injectionIn><SKYPE:SPAN id=skype_tb_innerText0 class=skype_tb_innerText>+44 20 8545 8021 </SKYPE:SPAN></SKYPE:SPAN><SKYPE:SPAN style="BACKGROUND-IMAGE: url(file://C:/DOCUME~1/OP/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/inactive_r.compat.gif)" id=skype_tb_img_r0 class=skype_tb_imgR></SKYPE:SPAN></SKYPE:SPAN>. Good Luck
    Last edited by time2win; 23 July 2009 at 8:34 am.

  8. #7
    time2win's Avatar
    time2win is offline Private Member
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    Quote Originally Posted by time2win View Post
    I have the same problem. They called that customer support??? What a joke?!? My site http://time2win.eu has 5 team members and over 2000 customers and we had never answered later then 2 hours to a customer message... I will wait till the end of the week and if I don't get my payment, I will put them on my Black List. I encourage You to do the same... Ohh here is another number : <?XML:NAMESPACE PREFIX = SKYPE /><SKYPE:SPAN id=softomate_highlight_0 class=skype_tb_injection title="Call this phone number in United Kingdom with Skype: +442085458021" mode=".compat" context="+44 20 8545 8021" durex="479" durex2="84" path="file://C:/DOCUME~1/OP/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/" fwidth=".w16" isfax="" nof="" skypeaction="call" skypeid="0" type=".flex"><SKYPE:SPAN style="BACKGROUND-IMAGE: url(file://C:/DOCUME~1/OP/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/inactive_a.compat.flex.w16.gif)" id=skype_tb_droppart_0 class=skype_tb_imgA title="Skype actions" skypeaction="drop" skypeid="0" skypesms="0"><SKYPE:SPAN style="BACKGROUND-IMAGE: url(file://C:/DOCUME~1/OP/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/famfamfam/GB.gif)" id=skype_tb_img_f0 class=skype_tb_imgFlag></SKYPE:SPAN></SKYPE:SPAN><SKYPE:SPAN style="BACKGROUND-IMAGE: url(file://C:/DOCUME~1/OP/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/inactive_s.flex.compat.gif)" id=skype_tb_img_s0 class=skype_tb_imgS></SKYPE:SPAN><SKYPE:SPAN style="BACKGROUND-IMAGE: url(file://C:/DOCUME~1/OP/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/inactive_m.compat.gif)" id=skype_tb_text0 class=skype_tb_injectionIn><SKYPE:SPAN id=skype_tb_innerText0 class=skype_tb_innerText>+44 20 8545 8021 </SKYPE:SPAN></SKYPE:SPAN><SKYPE:SPAN style="BACKGROUND-IMAGE: url(file://C:/DOCUME~1/OP/LOCALS~1/Temp/__SkypeIEToolbar_Cache/e70d95847a8f5723cfca6b3fd9946506/static/inactive_r.compat.gif)" id=skype_tb_img_r0 class=skype_tb_imgR></SKYPE:SPAN></SKYPE:SPAN>. Good Luck
    It worked , I've got my payment
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  9. #8
    Unibet_Marten is offline Sponsor Affiliate Program
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    Quote Originally Posted by time2win View Post
    It worked , I've got my payment

    Good, sorry for beeing so inactive. Please send me an e-mail at marten.sidfalk@unibet.com or call me at +46735294821 and ill help everybody out

    All the best,
    Mårten, UnibetPartners.com

  10. #9
    casinoimo is offline Public Member
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    Quote Originally Posted by Unibet_Marten View Post
    Good, sorry for beeing so inactive. Please send me an e-mail at marten.sidfalk@unibet.com or call me at +46735294821 and ill help everybody out

    All the best,
    Mårten, UnibetPartners.com
    I sent you message 5 days ago and still no response.
    I´m just asking when
    i can get my june commission paid out

    Affiliate ID : 81729219

  11. #10
    aussieg is offline New Member
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    Mårten

    I have sent you 3 emails and you have not replied. I have also read on a few forums that you promose to help and fix up the problems but nothing gets done....

    Very dissapointing and i will be telling everyone to stay clear of unibet as they are acting like a scam site. I think that GPWA shoudl look at the companies they are allowing to be gold sponsors.

  12. #11
    vmlinuz's Avatar
    vmlinuz is offline Private Member
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    We didn't get any payment since July This is the second time Unibet delays our payments by almost 2 months.

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