Why so many player complaints ?

[Puma]

Working on a new site and I'm trying to post some good casinos for visitors to enjoy.

I have my list of great casinos from a variety of software providers but then I come to RTG which in turn brings me to the affactive group.

Now I know there will always be complaints as that's the nature of the business we are in but doesn't seem to you folks over at Affactive affiliates that customer complaints are a little higher than normal ?

Seems there many different complaints about not paying players in a timely manner.

What is the time frame that you promise to pay players? 48 hours? 1 week? 3 weeks?

[danielg]

Working on a new site and I'm trying to post some good casinos for visitors to enjoy.

I have my list of great casinos from a variety of software providers but then I come to RTG which in turn brings me to the affactive group.

Now I know there will always be complaints as that's the nature of the business we are in but doesn't seem to you folks over at Affactive affiliates that customer complaints are a little higher than normal ?

Seems there many different complaints about not paying players in a timely manner.

What is the time frame that you promise to pay players? 48 hours? 1 week? 3 weeks?

Hey

depends on the brand: it varies from 4 day to 6-10 days. You can see in T&C of each brand the exact details.

Cheers,
Daniel