Why some casinos advise their players to clear the browser cache and cookies? To untag affiliates?
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Why some casinos advise their players to clear the browser cache and cookies? To untag affiliates?
That is a bad result when trying to fix login problems, and is often recommended by support people in many industries not just ours.
Rick
Universal4
Is it not the purpose to untag affiliates by deleting affiliate's cookies?
I do not think it's because they want to untag the player form the affiliate.Quote:
Originally Posted by worthy
I think it depends on why, and at what stage of the player's life cycle. If it was after the player signed up, then it's because there is an issue with how they deal with cookies and session variables in their application. If they ask you to do it before you sign up for no apparent reason, then that's is a little more suspicious. However, it does seem logical to me that they would not do it for that reason. If they really wanted to avoid paying the affiliate they would untag the player on their end.
Untagging players from affiliates is a dangerous proposition for affiliate programs. I regularly make deposits under my affiliate link to test programs. I am sure that others do that as well.
I think the serious threat is when they tag long term depositing players from affiliates. That is nearly impossible to detect. The only program that I suspected was europartners, where I used to have a steady 3-4k monthly, and in 1 month went to 0.. They responded by saying that all was well. Business as usual. So frustrating.
After some of the scams that rogue online casinos have carried out over the years to rip off their affiliates, nothing at all surprises me to be honest.Quote:
Originally Posted by worthy
The reply from WagerX is spot on. The keyword here is "their players", this means that the players are already registered with the casino and any referring affiliate credited with the registration. A player clearing their cache will not affect any of this.Quote:
Originally Posted by worthy
A number of times I was unable to load up an affiliate program so I could login and check my statistics and my affiliate manager told me to clear the cache and reload the page as I was getting a bad gateway error message and his advice worked. I suppose that this is also the situation with you IMO
As Universal says, many times cookies/sessions can cause problems and the clearing your cache, history, cookies.. can solve this.
If casino's want to get rid of their affiliate cookies/tracking, why would they do it so public? They could just not connect the player to the affiliate in the back-end.
Yes, unfortunately we are at the mercy of the affiliate program to run an ethical business. That is why forums like the GPWA is so handy. At least it gives us a sounding board and if a company is seemingly doing something fishy its a way to warn other affiliates.
I think the response from Christaan is right. They wouldn't do this so public if they were planning on trying to untag affiliates. Just make sure you are working with programs others respect and work with and you should be fine.
After a player signed up by using your tracking link, the cookie isnīt neccessary anymore. The player is in the affiliate program and has nothing to do with the cookies. We programmed affiliate platforms on our own.
I would confirm, what some post before told you. Itīs just for a better performing during the "use" of the casino website
From our point of view I can confirm that if our support asks a player to clear cache etc, it's usually to fix a caching issue the player is having, usually after an update to the lobby or a new game being launched. Deleting cookies will not untag a tagged player, once they are tagged to the affiliate they stay tagged, with us anyway, regardless of the cookies. The tag remains on the player account in the casino database and no longer relies on the cookie for tracking.
I hope that helps settle any nerves?
Quote:
Originally Posted by Einfachnurzocken
i agree, once the user signed up is flagged with referrer affiliate. you can see that with very late conversions, when you see a player you send few months back depositing in the casino