Broadway Gaming Cheat and Refuse to Honour Payments (Un- Resolved)

In July 2016 I received an email from Broadway Gaming offering new affiliates a £500 bonus for sending a first depositing account. I had a Broadway account but only for their bingo brands and as my bingo site was new and low traffic I was yet to send them an account. I opted into the offer, gave a couple of Broadway brands a front-page position and managed to send them a few accounts on a CPA deal.

Month after month went by and never saw a payment from Broadway, either for the £500 bonus or the CPA commission. Each month I was told by the AM that it was an issue with finance and that the payment would be issued, it never appeared.
I rarely post items like this on GPWA as it is easy to be rash and complain before you give the program chance to respond properly. Six months later I have given up, it is clear I am being lied to and that Broadway have no intention of honouring either their original bonus offer or accrued CPA commissions.

I have pulled their brands and will never work with them again. I am posting this on here as a warning to others that this is an unethical program. If you receive a similar offer I suggest you steer clear as it is unlikely you will ever see a payment.

It's time to name and shame as these are dishonourable people. Robert McCarthy and John Madden are the affiliate managers who issued the offer and have given me the run around. If you receive a similar email from either of them I suggest you bin it immediately.

Broadway gaming are cheats, it is simple as that.

Thank you for posting this. The blokes from Broadway gaming recently reached out to us to promote them. I can say with certainty that after reading this thread, it will be highly unlikely that they will get our business.

I had a deal similar to yours but I always got paid, I work with them for a few years now and everything is fine. Perhaps that player u sent was a fraud or something ? :)

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Originally Posted by tehsik

I had a deal similar to yours but I always got paid, I work with them for a few years now and everything is fine. Perhaps that player u sent was a fraud or something ? :)

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I sent them a few players and no they were not fraudulent thank you.

I have seven different emails promising payment, Broadway are basically cheats. I'm glad you have a good relationship with them.

Oh yes.. they did the same trick for me. They have refused to pay my commission due to fraudulent player (a highroller depositor!) - funnily enough?

Avoid Avoid Avoid! They are owing us commissions from over 2 years ago, and I just get repeatedly fobbed off. I know other affiliates who are owed as well (who aren't on here) so there are plenty of others.

I am taking the matter to the European small claims court next. If I get anywhere then I'll report back and advise others to do the same.

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Originally Posted by cashbacker

I am taking the matter to the European small claims court next. If I get anywhere then I'll report back and advise others to do the same.

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Hi Cashbacker, I'd be really interested to know the outcome of your case. I would happily take them to small claims court, they are bunch of dishonest con merchants.

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Originally Posted by Mattbar

Hi Cashbacker, I'd be really interested to know the outcome of your case. I would happily take them to small claims court, they are bunch of dishonest con merchants.

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Will keep you posted my friend. It'll probably take a few months, but we've been left with no alternative. I warned them of this 6 months ago, and still they haven't done anything. So long overdue...

we also have pending payment from they. They always taking long time to pay.

Update – Finally got paid (well mostly), and it was all because of GPWA.

I’d given up on ever receiving this money but out of the blue I got an email to say the money would be sent this week. I'm not letting Broadway off the hook completely, it should never have taken nearly 10 months to get paid but at least they sorted out their **** in the end, although they still owe me CPA payments.

The interesting thing is person emailing didn’t hide the thread and one message said:

“I put this guy on the manual bonuses sheet about 6 months ago. Its not a huge deal, but he is persistently emailing and has posted on forums blasting our programme for not paying on time or not paying at all. Word gets around these guys fast. Can I please finally get this guy paid. I’m not sure where the bottleneck is.”

It shows that posting about non-payment on here does work. Power to the affiliates.

they always pay mate, the problem is that a lot of affiliate don't know they pay every 45 days ,

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it should never have taken nearly 10 months to get paid but at least they sorted out their **** in the end,

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I agree. I urge anyone with ongoing problems to mail or call me personally. It was down to account issues. Believe it or not it's the smaller payments that cause issues with account.

Apologies again.

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Originally Posted by Broadway_Simon

I agree. I urge anyone with ongoing problems to mail or call me personally. It was down to account issues. Believe it or not it's the smaller payments that cause issues with account.

Apologies again.

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Hi Simon, I have been emailing for months, and have never got anywhere. I have received a couple of replies from yourself and Rob, but then it doesn't go any further.

We have £1500 of commissions outstanding dating as far back as 2012. We have received a couple of payments in 2015/16, but only covering a handful of months, and nothing since.

I will email you again now, with a spreadsheet listing the outstanding commissions and payments received.

Please acknowledge, and let's get this sorted, else we too will have no other option but to recover the debt via the small claims court.

Many thanks.

Pavlos Sideris

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Originally Posted by bestbingowebsites

Hi Simon, I have been emailing for months, and have never got anywhere. I have received a couple of replies from yourself and Rob, but then it doesn't go any further.

We have £1500 of commissions outstanding dating as far back as 2012. We have received a couple of payments in 2015/16, but only covering a handful of months, and nothing since.

I will email you again now, with a spreadsheet listing the outstanding commissions and payments received.

Please acknowledge, and let's get this sorted, else we too will have no other option but to recover the debt via the small claims court.

Many thanks.

Pavlos Sideris

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Hi Pavlos,

I'll sort this for you. Are you on Skype? Please PM me your handle and we can have a chat.

Rob

So it seems that the Broadway Group are stonewalling. I have not been paid for over a year and despite repeated promises of payments and waiting for months and months - no payment and no explanation.

Accounts have the details but somehow magically they dont make payment - what utter bollocks. These guys have the money to take over other brands but cant do a simple thing like make payments. I believe they took over the Lucky247 group.

I have waited and waited and waited and now am posting re this. Totally unacceptable behaviour and its not believable that its an "accounts issue"

You have to wait extra long for payment and then they simply dont pay and like to lay it off as an accounts problem. Absolute nonsense.

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Originally Posted by theGman

So it seems that the Broadway Group are stonewalling. I have not been paid for over a year and despite repeated promises of payments and waiting for months and months - no payment and no explanation.

Accounts have the details but somehow magically they dont make payment - what utter bollocks. These guys have the money to take over other brands but cant do a simple thing like make payments. I believe they took over the Lucky247 group.

I have waited and waited and waited and now am posting re this. Totally unacceptable behaviour and its not believable that its an "accounts issue"

You have to wait extra long for payment and then they simply dont pay and like to lay it off as an accounts problem. Absolute nonsense.

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Hey mate,

If you could do the same thing and PM me your Skype, I can get this sorted.

Rob

G Man, Rob will get this sorted for you. Once you get paid though you might want to review working with them again, the fact this is still going on 18 months after I first raised it shows the program has not improved at all. I'm personally glad I stopped working with them when I did.

I don't understand why we have to contact Mr Rob to get our hard-earned commission paid?! Simple question: Why you don't pay commission when you have all payment info in your aff system?! Maybe I know.. I think that some of your affiliates will not notice it or just forget about it and you can keep it for yourself? Am I right?

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Originally Posted by FreeSpins

I don't understand why we have to contact Mr Rob to get our hard-earned commission paid?! Simple question: Why you don't pay commission when you have all payment info in your aff system?! Maybe I know.. I think that some of your affiliates will not notice it or just forget about it and you can keep it for yourself? Am I right?

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You are right, you shouldn't have to go through this to get paid. This is why I walked when I did eventually get paid despite a million promises it would change and the offer of a huge rev share. The only way to stop this is to vote with your feet and simply stop promoting them. Then again that is not so easy to do if you have a big account base.

Broadway Group was never the best, I did not have a good experience with payments with them so I decided to leave them and think of other companies
Delayed payments are never welcome