Login issues

Any one else having trouble logging in to Brightshare?

Rick
Universal4

got this error,

Problems in system, please try again later. Code 502

Ditto - ERROR 502. A few hours ago it was working fine. I guess that smooth migration is experiencing additional issues.

Thanks, I was hoping it wasn't just me....

...hmmm or should I have wished it was?

:evillaug:

Rick
Universal4

Hi All,

Thank you for raising up the issue.
I am checking with our IT department and will update you all as soon as I hear from them.

Meanwhile I don't seem to have any login problem, if you still can't login, please contact me directly at liyul at brightshare dot com, I will look into your specific case.

Best Regards,
Liyu Lu
BrightShare Support

I can log in now but my # of locked players is a lot less than what it once was.

Quote:

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Originally Posted by slotplayer

I can long in now but my # of locked players is a lot less than what it once was.

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Less than 1/3 the number I had seen.

Hi All,


Thanks for the postings guys ...

The larger number of locked accounts you saw a few days ago were your US inactive players from all our casinos, locked and moved to All Slots USA.<O:pThe number you see now is your US active players, locked and moved to All Slots USA.
<O:p</O:p
Hope this clears it up ...

Let me know if you need further assistance.


Regards,
Liyu
BrightShare.com