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Thread: Login issues

  1. #1
    universal4's Avatar
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    Default Login issues

    Any one else having trouble logging in to Brightshare?

    Rick
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  2. #2
    slotplayer is offline Private Member
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    Default

    got this error,

    Problems in system, please try again later. Code 502
    Last edited by slotplayer; 25 May 2010 at 11:38 am.

  3. #3
    arkyt's Avatar
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    Default

    Ditto - ERROR 502. A few hours ago it was working fine. I guess that smooth migration is experiencing additional issues.

  4. #4
    universal4's Avatar
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    Thanks, I was hoping it wasn't just me....

    ...hmmm or should I have wished it was?



    Rick
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  5. #5
    liyu is offline Sponsor Affiliate Program
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    Default BrightShare Login

    Hi All,

    Thank you for raising up the issue.
    I am checking with our IT department and will update you all as soon as I hear from them.

    Meanwhile I don't seem to have any login problem, if you still can't login, please contact me directly at liyul at brightshare dot com, I will look into your specific case.

    Best Regards,
    Liyu Lu
    BrightShare Support

  6. #6
    slotplayer is offline Private Member
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    I can log in now but my # of locked players is a lot less than what it once was.
    Last edited by slotplayer; 25 May 2010 at 11:37 am.

  7. #7
    arkyt's Avatar
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    Quote Originally Posted by slotplayer View Post
    I can long in now but my # of locked players is a lot less than what it once was.
    Less than 1/3 the number I had seen.

  8. #8
    liyu is offline Sponsor Affiliate Program
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    Default BrightShare Stats

    Hi All,


    Thanks for the postings guys ...

    The larger number of locked accounts you saw a few days ago were your US inactive players from all our casinos, locked and moved to All Slots USA.<OThe number you see now is your US active players, locked and moved to All Slots USA.
    <O</O
    Hope this clears it up ...

    Let me know if you need further assistance.


    Regards,
    Liyu
    BrightShare.com

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