Problem with Inetbet with a withdrawal

Just thought i would put this out there as i have raised the issue with Inetbet yet they have not removed the Coupon Code from there website.

Yesterday i claimed a coupon code: G46BP for reaql series slots and made a deposit of $20 I played for a very long time on the Aladdins Slots in the Real Series group. I feel i met the wagering requirement to withdraw then went to the cashier to see if the wagering requirement had dropped but it hadn't. So i then went onto Video poker and played a few hands to see if that would drop the requirement again, but it didnt.

I then moved onto the 3 line slots and started to play and noticed the wagering requirement now started to drop, so i played the 3 line slots until i cleared the wagering requirement of the bonus.

I made a withdrawal request for $132 and was emailed back from the casino stating because i had played other games the coupon and winnings were null and void.

They also told me it was for the 3 line slots only yet there website states clearly it was a real series slots bonus code.

Here are two screenshots of the coupon on their website.

I strongly feel they should honor this withdrawal considering it is an error that is printed on their website. If it was meant for only the 3 line slots they should not have displayed it was ok to use on the real series slot. The video Poker was only played for a very short time as i was trying to figure out why my wagering requirement amount was not dropping. Any opinions would be great and i will update this thread should inetbet choose to resolve this issue.

This screenshot was taken at the time of withdrawing

https://www.gpwa.org/forum/images/InvalidImage.gif

This second screenshot is of Inetbets website 10 minutes ok showing they still have not corrected the coupon advertisement error

https://www.gpwa.org/forum/images/InvalidImage.gif

15 Minutes after my post here they have now corrected their website. But i strongly feel they should honor the withdrawal. It was false advertising on Inetbet part, even if it was a typo error it was their error not mine.

https://www.gpwa.org/forum/images/InvalidImage.gif

Just an update

After a day of emailing back and forth to inetbet. I have just been told by James in customer service to quit e-mailing them and they have forwarded my excuses to accounts for their decision on the matter. INETBET, i was only emailing because i was not getting a response from you answering the questions i had asked.

I came to your website, claimed what i believed to be a real series slot bonus code played 90% of Game play on that slot to realize the requirement amount was not dropping. I then placed a few bets on video poker to see if that moved the requirement it didnt then went to 3 line slots. That is when i realized the wager requirement started to move and that is where i stayed until the requirement of withdrawal was met and that was to wager $525 in bets.

90% of my winnings was made on real series slots and that is where you advertised the coupon was for. Its not my fault you mis-lead me with a promo code and i was merely trying video poker to see if that moved the requirement figures in which it didn't at that point i then moved to 3 line slots.

Now to be told by James this is an excuse, is totally rude and unprofessional. Regardless of how many times i have emailed you. Now that you have stated to me it will be sorted this morning and accounts will email me thats fine. Sorted in my favor or not i wont be depositing at your casino ever again based on your response James!

Issue now resolved. They admitted fault with the coupon and paid up. I requested my account be closed with them and this too has been approved.

They always do that when they have a lot of people they don't care of one client opinions .Ipocrites!