Red Returns site error

I'm getting the following code error when I visit the Red Returns site. I'm using IE8 and XP.

- - -

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; Sky Broadband; GTB7.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Sat, 30 Apr 2011 16:24:11 UTC


Message: 'jQuery' is undefined
Line: 8
Char: 1
Code: 0
URI: http://www.redreturns.net/SkeletonSi...ery.marquee.js


Message: 'jQuery' is undefined
Line: 4
Char: 1
Code: 0
URI: http://www.redreturns.net/SkeletonSi...ry.colorbox.js


Message: Object doesn't support this property or method
Line: 22
Char: 4
Code: 0
URI: http://www.redreturns.net/SkeletonSi.../PreLogin.aspx


Message: Object required
Line: 191
Char: 9
Code: 0
URI: http://www.redreturns.net/SkeletonSi.../PreLogin.aspx

loads of errors on the site as I was testing. Seems a bit sloppy. Are you still getting errors?

Dunno, puna - I can't login 'cos it always times out :)

I just checked the login page again - yeah, still getting errors - copy/paste below. Incidentally, it's curious how it mentions 'Sky Broadband' in the error details, as I'm not using this ISP.

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; Sky Broadband; BTRS7390; GTB7.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Sun, 5 Jun 2011 16:17:18 UTC


Message: 'jQuery' is undefined
Line: 8
Char: 1
Code: 0
URI: http://www.redreturns.net/SkeletonSi...ery.marquee.js


Message: 'jQuery' is undefined
Line: 4
Char: 1
Code: 0
URI: http://www.redreturns.net/SkeletonSi...ry.colorbox.js


Message: Object doesn't support this property or method
Line: 22
Char: 4
Code: 0
URI: http://www.redreturns.net/SkeletonSi.../PreLogin.aspx


Message: Object required
Line: 191
Char: 9
Code: 0
URI: http://www.redreturns.net/SkeletonSi.../PreLogin.aspx

Since inception RedReturns has had issues with their website. If they can't even keep their website up can you imagine how your links are tracking?

I can login at the moment but I couldn't half-hour ago. It's very eratic.

Hi FictionNet,

We have restarted the RR services and it should be stable. Now for some good news :)

The error messages etc. will soon be something of the past. Red Returns is being migrated to a new server that will provide the stability and performance we want and expect. We will launch our new website as well. This will happen Tuesday. Just a few more days guys, thanks for your patience in this regard. If you have any issue or you are not able to access the website for creative or stats please let me know, I will sort it out.

P.S FictionNet, I am sending you an email please check your inbox in 10.

Cheers,
Wayne

Thanks, Wayne. I' m really looking for to this. I've always wanted to promote Red Flush more but I've been held back by the lack of decent stats and campaign tracking. The sketchy logins have been a bit of a put off too - so I'm chuffed it looks like being all cool and funky soon. I remember you telling me during an evening meal in London a couple of years ago (yum - Miros is awesome) how most of the issues were out of your control and you were equally annoyed by them, so I expect you're even more pleased than I am.

Definitely more pleased than you ;)

Have a good weekend :)

Wayne

Any news on the launch of the new system?

Regarding Redreturns login problems...
"The error messages etc. will soon be something of the past." was written 10/6/11,
well...I am still unable to login to redreturns ??...last try was 8.15am ( aussie time ) 24/7/11
rogerc

The change to new servers does not seem to have solved the problem.

pls fix asap

I aslo wonder if this has an impact on tracking our links ?

Quote:

---

Server Error in '/SkeletonSite' Application. <HR color=silver SIZE=1 width="100%">

The operation has timed out


Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Net.WebException: The operation has timed out

Source Error:

<TABLE width="100%" bgColor=#ffffcc><TBODY><TR><TD><CODE>An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.</CODE> </TD></TR></TBODY></TABLE>
Stack Trace:

<TABLE width="100%" bgColor=#ffffcc><TBODY><TR><TD><CODE>
[WebException: The operation has timed out] System.Web.Services.Protocols.WebClientProtocol.Ge tWebResponse(WebRequest request) +857631 System.Web.Services.Protocols.HttpWebClientProtoco l.GetWebResponse(WebRequest request) +10 System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String methodName, Object[] parameters) +243 SkeletonWebSite.AffiliateWS.AffiliateWebService.Ge tLookup() +53 SkeletonWebSite.Code.GlobalUtil.GetLookup() +114 UserControls_LoginControl.btnLoginControl_Click(Ob ject sender, EventArgs e) +988 System.Web.UI.WebControls.Button.OnClick(EventArgs e) +115 System.Web.UI.WebControls.Button.RaisePostBackEven t(String eventArgument) +140 System.Web.UI.Page.RaisePostBackEvent(IPostBackEve ntHandler sourceControl, String eventArgument) +29 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2981</PRE></CODE></TD></TR></TBODY></TABLE>
</P><HR color=silver SIZE=1 width="100%">Version Information: Microsoft .NET Framework Version:2.0.50727.3053; ASP.NET Version:2.0.50727.3053

---

Came good yesterday but fallen down again today 4PM 26/7/ aussie time

Hi Guys,

Sorry about the inconvenience. We are nearly there. As you all notice the old web site is still up. Microgaming is currently testing the switch to ensure that nothing goes wrong before making the new web site live. The issue is the old web site and the testing in the back end not the new servers. The new web site will be up as soon as testing is complete.

Best regards,
Wayne

My links to Red Flush are not working right now - they go here http://www.redreturns.net/BannerServ...d=1531&lpId=14 but it's coming up as a dead page. Anyone else?

Hi FictionNet,

Microgaming is working on this as we speak. It has the highest priority and will be resolved as soon as possible.

I will get back to you as soon as its resolved.

Best regards,
Wayne

Hi, Guys,

Everything is sorted :)

Cheers,
Wayne

I started this thread back in April and we're no nearer to getting a decent backend, it seems. I've been getting "Server Error in '/' Application." for a while now...

Hi FictioNet,

We are already there :)

You are using is a cached version of the old web site and that is no longer valid. You can either type the URL http://www.redreturns.net or deleted the old URL from your cache to resolve the issue.

Best regards,
Wayne

Ooh, I'll take a look. Gotta shoot out for a couple of hours but I'll check it out when I get back in.