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  1. #1
    FictionNet is offline Closed by Request
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    Default Red Returns site error

    I'm getting the following code error when I visit the Red Returns site. I'm using IE8 and XP.

    - - -

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; Sky Broadband; GTB7.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
    Timestamp: Sat, 30 Apr 2011 16:24:11 UTC


    Message: 'jQuery' is undefined
    Line: 8
    Char: 1
    Code: 0
    URI: http://www.redreturns.net/SkeletonSi...ery.marquee.js


    Message: 'jQuery' is undefined
    Line: 4
    Char: 1
    Code: 0
    URI: http://www.redreturns.net/SkeletonSi...ry.colorbox.js


    Message: Object doesn't support this property or method
    Line: 22
    Char: 4
    Code: 0
    URI: http://www.redreturns.net/SkeletonSi.../PreLogin.aspx


    Message: Object required
    Line: 191
    Char: 9
    Code: 0
    URI: http://www.redreturns.net/SkeletonSi.../PreLogin.aspx

  2. #2
    Puma's Avatar
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    Default

    loads of errors on the site as I was testing. Seems a bit sloppy. Are you still getting errors?
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  3. #3
    FictionNet is offline Closed by Request
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    Default

    Dunno, puna - I can't login 'cos it always times out

  4. #4
    FictionNet is offline Closed by Request
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    Default

    I just checked the login page again - yeah, still getting errors - copy/paste below. Incidentally, it's curious how it mentions 'Sky Broadband' in the error details, as I'm not using this ISP.

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; Sky Broadband; BTRS7390; GTB7.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
    Timestamp: Sun, 5 Jun 2011 16:17:18 UTC


    Message: 'jQuery' is undefined
    Line: 8
    Char: 1
    Code: 0
    URI: http://www.redreturns.net/SkeletonSi...ery.marquee.js


    Message: 'jQuery' is undefined
    Line: 4
    Char: 1
    Code: 0
    URI: http://www.redreturns.net/SkeletonSi...ry.colorbox.js


    Message: Object doesn't support this property or method
    Line: 22
    Char: 4
    Code: 0
    URI: http://www.redreturns.net/SkeletonSi.../PreLogin.aspx


    Message: Object required
    Line: 191
    Char: 9
    Code: 0
    URI: http://www.redreturns.net/SkeletonSi.../PreLogin.aspx

  5. #5
    DaftDog's Avatar
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    Default

    Since inception RedReturns has had issues with their website. If they can't even keep their website up can you imagine how your links are tracking?
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  6. #6
    FictionNet is offline Closed by Request
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    Default

    I can login at the moment but I couldn't half-hour ago. It's very eratic.

  7. #7
    Wayne is offline In Memoriam, 1976-2020
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    Hi FictionNet,

    We have restarted the RR services and it should be stable. Now for some good news

    The error messages etc. will soon be something of the past. Red Returns is being migrated to a new server that will provide the stability and performance we want and expect. We will launch our new website as well. This will happen Tuesday. Just a few more days guys, thanks for your patience in this regard. If you have any issue or you are not able to access the website for creative or stats please let me know, I will sort it out.

    P.S FictionNet, I am sending you an email please check your inbox in 10.

    Cheers,
    Wayne

  8. #8
    FictionNet is offline Closed by Request
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    Default

    Thanks, Wayne. I' m really looking for to this. I've always wanted to promote Red Flush more but I've been held back by the lack of decent stats and campaign tracking. The sketchy logins have been a bit of a put off too - so I'm chuffed it looks like being all cool and funky soon. I remember you telling me during an evening meal in London a couple of years ago (yum - Miros is awesome) how most of the issues were out of your control and you were equally annoyed by them, so I expect you're even more pleased than I am.

  9. #9
    Wayne is offline In Memoriam, 1976-2020
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    Definitely more pleased than you

    Have a good weekend

    Wayne

  10. #10
    FictionNet is offline Closed by Request
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    Any news on the launch of the new system?

  11. #11
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    Regarding Redreturns login problems...
    "The error messages etc. will soon be something of the past." was written 10/6/11,
    well...I am still unable to login to redreturns ??...last try was 8.15am ( aussie time ) 24/7/11
    rogerc

  12. #12
    GCG
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    The change to new servers does not seem to have solved the problem.

    pls fix asap

    I aslo wonder if this has an impact on tracking our links ?



    Server Error in '/SkeletonSite' Application. <HR color=silver SIZE=1 width="100%">

    The operation has timed out


    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.Net.WebException: The operation has timed out

    Source Error:

    <TABLE width="100%" bgColor=#ffffcc><TBODY><TR><TD><CODE>An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.</CODE> </TD></TR></TBODY></TABLE>
    Stack Trace:

    <TABLE width="100%" bgColor=#ffffcc><TBODY><TR><TD><CODE>
    [WebException: The operation has timed out] System.Web.Services.Protocols.WebClientProtocol.Ge tWebResponse(WebRequest request) +857631 System.Web.Services.Protocols.HttpWebClientProtoco l.GetWebResponse(WebRequest request) +10 System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String methodName, Object[] parameters) +243 SkeletonWebSite.AffiliateWS.AffiliateWebService.Ge tLookup() +53 SkeletonWebSite.Code.GlobalUtil.GetLookup() +114 UserControls_LoginControl.btnLoginControl_Click(Ob ject sender, EventArgs e) +988 System.Web.UI.WebControls.Button.OnClick(EventArgs e) +115 System.Web.UI.WebControls.Button.RaisePostBackEven t(String eventArgument) +140 System.Web.UI.Page.RaisePostBackEvent(IPostBackEve ntHandler sourceControl, String eventArgument) +29 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2981</PRE></CODE></TD></TR></TBODY></TABLE>
    </P><HR color=silver SIZE=1 width="100%">Version Information: Microsoft .NET Framework Version:2.0.50727.3053; ASP.NET Version:2.0.50727.3053
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  13. #13
    rogerc's Avatar
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    Came good yesterday but fallen down again today 4PM 26/7/ aussie time

  14. #14
    Wayne is offline In Memoriam, 1976-2020
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    Default

    Hi Guys,

    Sorry about the inconvenience. We are nearly there. As you all notice the old web site is still up. Microgaming is currently testing the switch to ensure that nothing goes wrong before making the new web site live. The issue is the old web site and the testing in the back end not the new servers. The new web site will be up as soon as testing is complete.

    Best regards,
    Wayne

  15. #15
    FictionNet is offline Closed by Request
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    Default

    My links to Red Flush are not working right now - they go here http://www.redreturns.net/BannerServ...d=1531&lpId=14 but it's coming up as a dead page. Anyone else?

  16. #16
    Wayne is offline In Memoriam, 1976-2020
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    Hi FictionNet,

    Microgaming is working on this as we speak. It has the highest priority and will be resolved as soon as possible.

    I will get back to you as soon as its resolved.

    Best regards,
    Wayne

  17. The Following User Says Thank You to Wayne For This Useful Post:

    FictionNet (4 August 2011)

  18. #17
    Wayne is offline In Memoriam, 1976-2020
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    Hi, Guys,

    Everything is sorted

    Cheers,
    Wayne

  19. The Following User Says Thank You to Wayne For This Useful Post:

    FictionNet (4 August 2011)

  20. #18
    FictionNet is offline Closed by Request
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    I started this thread back in April and we're no nearer to getting a decent backend, it seems. I've been getting "Server Error in '/' Application." for a while now...

  21. #19
    Wayne is offline In Memoriam, 1976-2020
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    Hi FictioNet,

    We are already there

    You are using is a cached version of the old web site and that is no longer valid. You can either type the URL http://www.redreturns.net or deleted the old URL from your cache to resolve the issue.

    Best regards,
    Wayne

  22. #20
    FictionNet is offline Closed by Request
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    Ooh, I'll take a look. Gotta shoot out for a couple of hours but I'll check it out when I get back in.

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